It may be a good idea to mark clear spots to park the trucks. There are some spaces on the side and there is some equipment in the back on the grass. I usually park in a space instead of the grass, but it would be helpful to customers if parking was designated and clearly marked.JENNIFER J.
Customer Reviews for Hands On Expert Detailing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Cut the grass and clearly mark parking spaces. I wasn't sure if I parked the truck in the proper location, but it was on a plot of asphalt, so I hope it was okay.Jennifer J.
Clean the inside and Take pictures inside. There was a stain that I got charged for but it was there before I got it.Miles D.
Original location was changed to this location (30 minutes away) and did not have the dolly requested in the order.Derek B.
El cliente no dejó un comentario.Samantha G.
El cliente no dejó un comentario.THOMAS D.
Still waiting on deposit, never did receive it on the card. Like they said they would. 100.00TERRY M.
El cliente no dejó un comentario.amber S.
El cliente no dejó un comentario.Yeriston S.
Better instructions (no idea how to get into the truck), better location (no one that works here has any clue), less danger (the trucks are parked in high grass with ant hills (100's on the truck and many hills one has to stand in while unlocking the truck - many bites acquired). I would never go here again.Mark H.
El cliente no dejó un comentario.Wendy P.
El cliente no dejó un comentario.Thomas J.
Have the location be somewhere cleaner, less run-down looking, and more out in the open. If I didn't know this place was where I was picking up the truck, I would never stop here. For the reputation of U-Haul, I would highly recommend having your trucks be moved somewhere else. This part of town is pretty sketchy, and off the beaten path.Christopher W.
This location is a barely functioning business. Attempts to contact the location to confirm before pickup were impossible as the voicemailbox was full. The link on the UHaul website said the location was closed, so I tried to have my reservation switched to another UHaul store, at Knox-Abbott in West Columbia, SC, where I had made my original reservation. I was told by a staff member at the Knox-Abbott store that I had equipment reserved at an alternate location, but when I arrived to pick it up, the equipment was not available. I was then told I needed to drive across town to another location, but I was given the wrong address, and by the time I discovered the address of the correct second alternate location, the store was closed. I was then given directions on how to use your app to pick up the equipment at the original CLOSED location, but once I arrived at the location, your app provided no information on how to access the keys. There was an individual in a shack at the location drinking and smoking; he told me he didn't work for UHaul but the manager has given him the combination to the lock so I could unlock the truck and retrieve the keys. There was no contract, no check of the equipment or my ID or drivers license, no computer or other office equipment in the shack. I was given the keys and I left with the truck. Later that evening the regional manager Kevin called me and after I told him the story, he told me he would email me a contract. This rental location was SCARY and should not carry the UHaul brand. The truck was fine but this was the WORST UHaul rental experience I have ever had.Meredith P.
El cliente no dejó un comentario.Donia M.