Customer Reviews for Handleys Equipment Rentals
(U-Haul Neighborhood Dealer)

687 reviews

155 Halekuai St   Kihei, HI 96753
(S Kihei Rd)

(808) 891-0961

Office Hours

  • Mon-Fri: 10 am–1 pm
  • Sat: 9:30 am–12:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(808) 891-0961

155 Halekuai St
Kihei, HI 96753
(S Kihei Rd)

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–1 pm
  • Sat: 9:30 am–12:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Kevin Burns 
Rating:
5.0

Customer did not leave a comment.

Michael Podobnik 
Rating:
5.0

Excellent service!

HIROSHI PARK 
Rating:
5.0

Customer did not leave a comment.

Michael Burke 
Rating:
5.0

Customer did not leave a comment.

Michael Burke 
Rating:
5.0

Customer did not leave a comment.

Warren Reeser 
Rating:
5.0

Customer did not leave a comment.

ANDREW ILDERTON 
Rating:
3.0

I drove the van 9 miles—and the gas gauge never moved, yet I was charged for a gallon of gas.

Susan Goldman 
Rating:
5.0

Customer did not leave a comment.

Joseph Spedus 
Rating:
5.0

Customer did not leave a comment.

dorthy plank 
Rating:
5.0

Maybe just make a quick look in the vehicles prior to renting to someone else. My rental wasn’t as clean as I thought it would be. There was something like grass clippings all over the passenger seat. Maybe it was overlooked idk?

James TABON 
Rating:
5.0

Handley’s is a respected institution in our community on Maui. Superior customer service, family values and integrity are the hallmarks of Handley ‘s reputation. My rental experience was no exception. I was greeted with courtesy and professionalism, and quickly signed a contract for a two-day rental of a new pick up truck. The truck was clean and in perfect order. When I reported that the truck was difficult to move from between two other trucks on the street, the agent at the desk left the office and personally took care of the situation, moving one of the trucks so that I could the rental and be on my way. I returned the truck and received the same respect and customer service. I highly recommend Handley’s if you want outstanding customer service when renting a U-Haul vehicle on Maui.

BESTY BOWEN 
Rating:
5.0

Customer did not leave a comment.

ATHENA WALSH 
Rating:
5.0

Customer did not leave a comment.

Liav Brami 
Rating:
5.0

Customer did not leave a comment.

Sandy Esteban 
Rating:
5.0

Handleys has excellent customer service-a wonderful family owned business with a great reputation! ADK

Adrienne Dianne Kraft 
Rating:
5.0

Customer did not leave a comment.

Kelly Graff 
Rating:
5.0

Customer did not leave a comment.

Sandy Esteban 
Rating:
5.0

Customer did not leave a comment.

Sue Van 
Rating:
5.0

Peaceful staff. Timely and welcoming

Joseph Luna 
Rating:
4.0

Customer did not leave a comment.

Tracy Bennett 
Rating:
5.0

Customer did not leave a comment.

Sandy Esteban 
Rating:
5.0

Inside truck wasn't clean. Website not user friendly for additional services

Janice Porter 
Rating:
5.0

Handleys is an excellent and honest location and i have used it on many occasions for myself and clients i work for. Also lipoa self storage and uhaul is also top notch. However on 1/06/23 i rented a 10 ft truck from kahului uhaul ctr., After getting contract and keys i went to vehicle. Before leaving lit i notice gas was 1/8 lower than shown on paperwork. I went into office and agent said just fill gas to where it is now and drew a line on gas gauge graphic-no initials or anything. I went in van and went perhaps 1 mile down the road and noticed mileage was also way off. I pulled to side and yes, it showed 24 miles LESS than on pprwrk. I called the store and she told me they would correct it so i proceeded to do my work. Upon uhaul rtn i again went to desk with contract andwas told the discrepancies would be corrected. I called to check ystrdy 1/09 to see if it was corrected and they told me to come in and my clients credit card would be reimbursed for the error difference. I rented a uhaul today, 1/10/23 from handleys uhaul (no problems) and before departing kahului to go back to kihei, i stopped in at the kahului uhaul ctr. They refused to acknowledge the error, their words to me in person and on phone and said did i take pictures? I.told them where are your pictures when you check in van? I didnt.at start but had one of the dash when i rtnd it. They said they dont take.pictures, its mine- the customers responsibility. Thats bullshit and so is their word and responsibility and integrity. So noe my client has to pay for 1/8 more gas (3gals @$5.00+ per gal in hawaii anf 24.miles (x1.79 per.mile) cuz they are dishonest ripoffs and liars. I will NEVER go to kahului ctr.uhaul again. Keep your thiefing.profits!

Jonathan Sedillo 
Rating:
5.0

Great customer service! Lovely young lady assisted us and was very professional and pleasant! Thankyou 😊

Kristine sherrer 
Rating:
5.0

Customer did not leave a comment.

Robert Isbell 
Rating:
5.0

Customer did not leave a comment.

David Faggioli 
Rating:
5.0

Customer did not leave a comment.

Debbie PROBST 
Rating:
5.0

Customer did not leave a comment.

Joseph Spedus 
Rating:
5.0

Customer did not leave a comment.

Debbie PROBST Fourth Friday 
Rating:
5.0

The office staff member was a real pleasure to work with. Very friendly, and offered some wonderful advice for my trip to the landfill that saved me over $100 by presenting my rental agreement which held the landfill to a minimum residential charge of $4. Mahalo for the friendly advice.

terry lawrence 
Rating:
5.0

Easy pick up and drop off. Very friendly staff.

Ian Stevens 
Rating:
4.0

Customer did not leave a comment.

Peter Ubaldi 
Rating:
5.0

Great people to work with, very friendly with the true aloha spirit.

RICHARD TUMOLO 
Rating:
5.0

The gal that worked at the Kihei location (tall& pretty) was very customer friendly. It’s nice to see that these days. Thank you

Marianne Steve 
Rating:
5.0

Nothing . It was like renting from family. Very friendly and knowledgeable staff.

ROBERT BOUILLON 
Rating:
5.0

Wash the windshield please.

Janice Porter 
Rating:
5.0

Customer did not leave a comment.

RUBEN YADAO 
Rating:
5.0

It was a good experience!

Gigi King 
Rating:
5.0

Customer did not leave a comment.

Josef Rosendorf 
Rating:
5.0

I would expect an inspection prior to every rental to view the condition of the vehicle. Please note that the staff is amazing there, its the product that may need to be worked on,

Kathy Aki 
Rating:
5.0

Great customer service and rates

Solomon Pali 
Rating:
3.0

The furniture blankets that I requested were not available at this location. I was sent to another location out of the way to get blankets. This was not communicated when I booked the reservation.

Michael Riley 
Rating:
4.0

Great service and location

Adam Pereira 
Rating:
5.0

Customer did not leave a comment.

Robert Gross 
Rating:
5.0

Customer did not leave a comment.

RYAN FUNASAKI 
Rating:
5.0

Customer did not leave a comment.

Patrick Woods 
Rating:
3.0

Customer did not leave a comment.

Carol Clawson 
Rating:
5.0

Customer did not leave a comment.

SITIVENI MALAFU 
Rating:
4.0

Customer did not leave a comment.

SITIVENI MALAFU 
Rating:
5.0

Very convenient for me since i live in kihei everything was easy including returniing the vehicle thank you very much

Joe Webb 
Rating:
5.0

Handley’s Uhaul service was outstanding. Very friendly and efficient service. I would recommend them to anyone.

James Moynihan 
Rating:
4.0

This place is great to deal with& the employees are very helpful

Oliver Hinds 
Rating:
4.0

Customer did not leave a comment.

Jenelle VanEynde 
Rating:
5.0

These women were great! I love the location and will use them EVERY TIME I need truck.

VICKI MALL 
Rating:
5.0

Excellent and friendly service!

Theodore Wolfrum 
Rating:
5.0

Handleyʻs is AWESOME! Great peeps and easy to work with. Iʻd highly recommend them.

SID KIRKLAND 
Rating:
4.0

Customer did not leave a comment.

James Mylenek Sr. 
Rating:
5.0

Windshield was dirty and no fluid for auto wipe. We just used our bottled water to clean it. Minor issue. Staff very friendly and easy to work with. Handley’s is my go to for Uhaul Rentals in Maui.

Toni Spence 
Rating:
5.0

Customer did not leave a comment.

Jennifer Bolin-Ballou 
Rating:
5.0

great service with Aloha

John Sanderson 
Rating:
5.0

Nothing. Sally is super sweet and everything is always wonderful when I rent with her!

Malinda Braet 
Rating:
4.0

Customer did not leave a comment.

GEORGE STEHLIK 
Rating:
5.0

Fix or improve the online booking for vehicles

Todd Allen 
Rating:
5.0

Customer did not leave a comment.

Siosifa Taupeamuhu 
Rating:
5.0

Great customer service.

Lilla Monaghan 
Rating:
5.0

They were very nice and helped us with our choices!

Carolynn Parker 
Rating:
5.0

Excellent & friendly customer service!

CHRIS MANNOIA 
Rating:
5.0

Always reliable, friendly and affordable. For over 5 years since I have lived in our small community this local family operation has not disappointed.

Charles Parker 
Rating:
5.0

Sally, thank you for your help in renting this pickup truck.

Bryan Kirk 
Rating:
5.0

Customer did not leave a comment.

Angelena Campos 
Rating:
1.0

This place is a gun shop with guns and ammo everywhere and on the counter and open. Felt very unsafe and it took 15 mins for anyone to help me as they were all focused on selling AK47s to people.

David Knox 
Rating:
5.0

Customer did not leave a comment.

Marcella Baca 
Rating:
5.0

Fast courteous service

ADAM SEAN ROLNICK 
Rating:
5.0

Customer did not leave a comment.

nick feiner 
Rating:
5.0

Thank you for helping us!

William Rosetti 
Rating:
5.0

Customer did not leave a comment.

Isaac Snider 
Rating:
5.0

Check the time you need equipment to time you can pick up due to required check in and service from previous customer.

JERRY BUCHANAN 
Rating:
5.0

None needed. Good service.

JERRY BUCHANAN 
Rating:
4.0

Parking a bit difficult, but that's Maui.

Randall Braa 
Rating:
5.0

Customer did not leave a comment.

Mark Cady 
Rating:
5.0

My rental went very smooth. There were no issues with the reservation or equipment.

Rudy Gonzalez 
Rating:
5.0

Very good experience. Mahalo

I Webster BAKER 
Rating:
5.0

Customer did not leave a comment.

Barbara Weber 
Rating:
4.0

Customer did not leave a comment.

STEPHEN BUTLER 
Rating:
1.0

This vehicle was DISGUSTING! We did not put gas because we did not find it justifiable. We had to clean the vehicle with Clorox wipes. Especially during this time, this should be considered. My team was to notify them when they dropped off but noone was there.

Rachel Bastianos 
Rating:
5.0

Always have had a great experience with this company.

Terry Cobington 
Rating:
5.0

Customer did not leave a comment.

Aaron Placourakis 
Rating:
5.0

Customer did not leave a comment.

Sue Van Blarigan 
Rating:
5.0

Good people , great service , always available for you , the best

richard romer 
Rating:
5.0

Customer did not leave a comment.

John Gaskins 
Rating:
5.0

Customer did not leave a comment.

DAVID MCCORD 
Rating:
2.0

There were three Employees in a small office and not one of them wore a mask. The room had 3 other customers inside small room wearing masks. I did a pre check-in from my phone but had to wait 15 minutes after they started processing my rental.

Benjamin Little 
Rating:
5.0

So easy helpful and friendly Love this location !!!!!! Always recommend 😁

Tracy Mulholland 
Rating:
5.0

Customer did not leave a comment.

Gina Hakola 
Rating:
4.0

Customer did not leave a comment.

JAMES WINTER 
Rating:
3.0

Nothing comes to mind

Pamela Schlade 
Rating:
5.0

Nice and easy to pick up and drop off. Friendly staff!

Jonni Earl 
Rating:
3.0

Payment issue that needs to be resolved and then I will refill this out

ALICIA COTTER 
Rating:
5.0

Keep up all you already do!!!!!

Jeff Goldenberg 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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