It was Saturday morning at 9, I was told the location would be open, it was not. When the app wouldn't work for pick-up, I called H&H Auto and they couldn't help me. Had to call U-Haul. Overall it took a while to get into the Uhaul in a location I wasn't familiar with.Shanna K.
Customer Reviews for H&H Auto Salvage & Towing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Lobby was not exactly easy to navigate. Could not find attendant upon arrival.Donald E.
Customer did not leave a comment.ROBERT C.
Customer did not leave a comment.Mike B.
Amazing customer serviceJairo R.
Customer did not leave a comment.Glenda P.
Very helpful, great customer service,good equipment. I'll definitely use them again if needed.Kimberly B.
Customer did not leave a comment.Robert G.
Customer did not leave a comment.scott L.
Customer did not leave a comment.Dennis S.
I have requested my email be removed from this random Conrad guys account. I don't know why its listed. Please remove it. I already requested through uhaul 3 times. They advised it was in error when an account was edited but it's still on there. Email is firstname.lastname@example.org please remove from systemCONRAD M.
Very King and very h and workingVivian R.
Customer did not leave a comment.Carrie T.
Customer did not leave a comment.STEPHEN M.
Customer did not leave a comment.Hardy H.
Service and help was impeccableBRENT B.
Customer did not leave a comment.Grayson W.
Customer did not leave a comment.Shaniqua W.
It was the process of renting the truck, not the location. Was there over an hour trying to get score to get the truck after I went into the Edmond last cation in person to schedule the rental.Gayla C.
Customer did not leave a comment.Michael H.
had trouble with lt turn signal . was a fuse in truck they helped me figure it out . was really nice of them !!!!! great people !!!!Mike M.
Customer did not leave a comment.Katy S.
Customer did not leave a comment.Sheldon N.
Customer did not leave a comment.Destiny G.
Communication was poor, apparently only one person on the site could rent the equipment and she was gone when we arrived to pick up our rental, even though we called ahead. When I called to get details on drop off and deposit return, she was rude and not helpful, telling us to call the 800 number instead.TYLER H.
Was at a Salvage yard, So that is what it is, Did not see any trucks other than trailersSTEVEN C.
Customer did not leave a comment.Dennis W.
Customer did not leave a comment.Lonnie P.
Customer did not leave a comment.Roger K.
I did a self check in. Drop off location was pretty scary, I would not allow my wife or daughter to go there by themselves.Jay J.
Customer did not leave a comment.Glenn W.
Great customer service, upon return cared about our move! Great place, great vehicleSONJA F.
I had a truck reserved at another location, called day before picking up and they weren't going to have truck reserved available. Another agent called and wanted me to pick one up over 40 miles away. I said no way and she found one at location I picked up truck. Help there was great but everything was confusing because Information kept going to original place where vehicle was reserved. Agent said U-Haul truck was for local use only. Not her fault I ended up with truck but my help was already scheduled and at location . Truck was hard to control due front axle problem. It was a tense drive through out the move. Fan noise for AC was so loud I shut off and rolled window down. Then all I had to do was listen to a loud noise when I stepped on brakes. All in all not a pleasant experience.Wayne V.
Customer did not leave a comment.Billy J.
Customer did not leave a comment.Sonny B.
Customer did not leave a comment.SON B.
Customer did not leave a comment.Charlotte P.
Vehicle clean and sweep out! Check out time shorten to 15 to 30 minutes not 1 hour +STEVE B.
Customer did not leave a comment.Jessica S.
Be honest! After I was told I would have unlimited mileage, it was explained to me that I was only to have made 1 trip instead of the 2 trips moving because I had more stuff. I ended up being charged $106.08 more dollars than the original $119.70 i was quoted! My total bill was $225.78.Floyd B.
Maybe more trucks available.SHENA M.
Your rep. At H & H was very fast, friendly and courteous. The owner went a great deal out of his way to make sure our truck was there and ready. He actually went and got the truck from another dealer. You cannot go wrong if you deal with H & H. Great service. THANK YOUAllan R.