The customer service representative was excellent and very professional. However the scheduler named Leslie was rude, unprofessional and should learn how to talk to customers. Even though she did her best to locate a truck that I needed since it was not returned to the location of interest, her attitude when asking a simple question should not been involved. I understand trying to get me what I needed, but offering something that I didn't at a rate of what I did, was not a benefit to me. I have been using UHaul several years and never experienced a negative reaction from a scheduler. She was the first!!!FRANCINEMARIE C.
Customer Reviews for Hamilton Self Storage LLC
(Distribuidor de U-Haul del vecindario)
West Memphis, AR 72301
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 8 a. m. - 5 p. m.
- Dom.: 9 a. m. - 1 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Nicholas Z.
El cliente no dejó un comentario.JACOB W.
Jamie did a great jobLANCE R.
El cliente no dejó un comentario.COLTON P.
Ms. Jamie was very helpful and friendly, to improve you could hire more employees like her. She was the only employee I interacted with and would absolutely recommend this location to anyone.ANTHONY C.
El cliente no dejó un comentario.JEWEL G.
El cliente no dejó un comentario.Denise W.
El cliente no dejó un comentario.Jaret W.
El cliente no dejó un comentario.Robbie R.
El cliente no dejó un comentario.Lashonda G.
The staff were friendly and helpful.Matthew H.
El cliente no dejó un comentario.Sharon M.
Representative complained about her experiences with other customers at the beginning of the rental. In closing my rental I understood the problem was the Representative. She did not check gas or condition of the vehicle at the beginning of the rental process. When we picked up the vehicle was empty. However, when we returned we were told that we needed to put 1/2 tank of gas in the vehicle because the last representative that checked the vehicle in documented that there was a full tank of gas after the last customer. NEVER AGAIN!!! DONE WITH UHAUL AND ITS AFFILIATES!!!LASHOYNE B.
Excellent Customer Service By The Front Rep, She Was Very Knowledgable Plus Fast And Accurate , I Wouldn't Go To Any Other LocationKEUNDRE J.
The lady at the counter was very friendly and helpful. She is a definitely an asset to Uhaul.RYAN W.
El cliente no dejó un comentario.jonathon G.
El cliente no dejó un comentario.RIAYAH P.
El cliente no dejó un comentario.KENDRA M.
Love the customer serviceLORA B.
El cliente no dejó un comentario.AGEE G.
I had a very good experience and I will recommend them to anyone.Kathaleen B.
El cliente no dejó un comentario.Rhonda Kaye H.
El cliente no dejó un comentario.Matt H.
CeCe was extremely helpful, friendly and very professional! Love her!!michael C.
Better customer service. They guy did not want me to turn in the truck at his location stating his lot was full. In reality , I pull-up at at 6:55 and they closed at 7. The other guy snatched. Y keys out of my handBrandon A.
El cliente no dejó un comentario.BILLY F.
Wonderful place, people, and location. Would go here again.Terry R.