Customer Reviews for Hamilton Self Storage LLC
(U-Haul Neighborhood Dealer)

37 reviews

2108 E Broadway St   West Memphis, AR 72301

(870) 394-5429

Location Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: 9 am - 1 pm

Services at this Location:

Contact Us

(870) 394-5429

2108 E Broadway St
West Memphis, AR 72301

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: 9 am - 1 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Y'all need to stop telling customers that you can pay cash in a Uhaul located & i was told it'll would be $100 deposit when i got the store i was told that it'll be $160.00 i didn't like that at all & i have been renting Uhaul & i was told with new customers that what they change was $160.00 I'm not a new customers

SHIRLEY W. 
Rating:
5.0

Customer did not leave a comment.

MITZI A. 
Rating:
5.0

Both everything was perfect.

NEKOYIA C. 
Rating:
3.0

Need to repair equipment before renting. The vehicle was damaged and if I had ran into rain my household goods would have been damaged. Then after I got to the drop off site, I was accused of the damages the equipment.

TERES Y. 
Rating:
5.0

Nothing u done enough just tge great customer service

LAKESHA V. 
Rating:
4.0

Customer did not leave a comment.

Laverta H. 
Rating:
5.0

Sissy and Jamie were great and helpful they explained the process fully ❤️

Tiffany W. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM G. 
Rating:
5.0

The customer service representative was excellent and very professional. However the scheduler named Leslie was rude, unprofessional and should learn how to talk to customers. Even though she did her best to locate a truck that I needed since it was not returned to the location of interest, her attitude when asking a simple question should not been involved. I understand trying to get me what I needed, but offering something that I didn't at a rate of what I did, was not a benefit to me. I have been using UHaul several years and never experienced a negative reaction from a scheduler. She was the first!!!

FRANCINEMARIE C. 
Rating:
5.0

Customer did not leave a comment.

Nicholas Z. 
Rating:
4.0

Customer did not leave a comment.

JACOB W. 
Rating:
5.0

Jamie did a great job

LANCE R. 
Rating:
5.0

Customer did not leave a comment.

COLTON P. 
Rating:
5.0

Ms. Jamie was very helpful and friendly, to improve you could hire more employees like her. She was the only employee I interacted with and would absolutely recommend this location to anyone.

ANTHONY C. 
Rating:
5.0

Customer did not leave a comment.

JEWEL G. 
Rating:
5.0

Customer did not leave a comment.

Denise W. 
Rating:
5.0

Customer did not leave a comment.

Jaret W. 
Rating:
5.0

Customer did not leave a comment.

Robbie R. 
Rating:
5.0

Customer did not leave a comment.

Lashonda G. 
Rating:
3.0

The staff were friendly and helpful.

Matthew H. 
Rating:
1.0

Overpriced!

MALIK W. 
Rating:
5.0

Customer did not leave a comment.

Sharon M. 
Rating:
3.0

Representative complained about her experiences with other customers at the beginning of the rental. In closing my rental I understood the problem was the Representative. She did not check gas or condition of the vehicle at the beginning of the rental process. When we picked up the vehicle was empty. However, when we returned we were told that we needed to put 1/2 tank of gas in the vehicle because the last representative that checked the vehicle in documented that there was a full tank of gas after the last customer. NEVER AGAIN!!! DONE WITH UHAUL AND ITS AFFILIATES!!!

LASHOYNE B. 
Rating:
5.0

Excellent Customer Service By The Front Rep, She Was Very Knowledgable Plus Fast And Accurate , I Wouldn't Go To Any Other Location

KEUNDRE J. 
Rating:
5.0

The lady at the counter was very friendly and helpful. She is a definitely an asset to Uhaul.

RYAN W. 
Rating:
5.0

Customer did not leave a comment.

jonathon G. 
Rating:
5.0

Customer did not leave a comment.

RIAYAH P. 
Rating:
5.0

Customer did not leave a comment.

KENDRA M. 
Rating:
5.0

Love the customer service

LORA B. 
Rating:
4.0

Customer did not leave a comment.

AGEE G. 
Rating:
4.0

I had a very good experience and I will recommend them to anyone.

Kathaleen B. 
Rating:
3.0

Customer did not leave a comment.

Rhonda Kaye H. 
Rating:
5.0

Customer did not leave a comment.

Matt H. 
Rating:
5.0

CeCe was extremely helpful, friendly and very professional! Love her!!

michael C. 
Rating:
1.0

Better customer service. They guy did not want me to turn in the truck at his location stating his lot was full. In reality , I pull-up at at 6:55 and they closed at 7. The other guy snatched. Y keys out of my hand

Brandon A. 
Rating:
5.0

Customer did not leave a comment.

BILLY F. 
Rating:
5.0

Wonderful place, people, and location. Would go here again.

Terry R. 
No reviews have been submitted for this location.

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