El cliente no dejó un comentario.
SOULEYMANE K.
Customer Reviews for Hallam Enterprises Inc
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
Truck was clean. The check engine light was on. When I tried to call to tell them I got a recording. When I returned the truck I told the gentleman, he said not to worry as long as the truck was running and if it didn't just call road service. Not a good response.
CAROLL S.If the car is dirty when you pick it up and you report it to U-Haul, do you still have to do the cleaning for someone else? The reason being is that even if you didn't mess it up, you're still paying the cleaning fee instead of someone else.
Adam S.The truck had one head light but there was only one left so I took it . Thanks I was able to pick up my package and returned truck at 7:15 so I m not complaining I waould use this place again . Because I had no problem getting the truck . Good people thanks
KATHLEEN G.Very unfriendly keeps ppl waiting for a receipt (20 minutes) truck was dirty water bottles in the side panels of the door tire service light on dirty truck bed
PETERJ B.Thankfully
SERGIOJAVIER A.All good.
Alex L.Had reservation for 7a when I arrived was told I could not get van till 8a A/C in van wasn't working was never informed of that and it was 90 degrees out
LINDAMARIE O.It's ok.
Aleksandr L.1. I reserved a dolly and furniture pads and was told that this location doesn't carry them. Should not have been allowed to reserve if they aren't available. 2. I drove 30 miles and put in $10 gas a block away. I read the gauge to be the same as when I picked up. Was told that there would be an additional $4.75 charge for not having enough fuel. Didn't bother arguing as I needed to get to work. There was enough in the tank, I shouldn't have been charged.
RUBENB L.They don't have other tools…
Md U.fast and easy no problem and the truck was nice had AC in thar works great.
KARLENEALTHA D.No comment
TWANNABISHU R.The only issue was that the Air-conditioned was not working properly and I could not return it due to the distance I had already drove.
JOHND S.Lack of equipment, only one very-dirty dolly available.
Daniel B.Bueno
AHMAD A.Inprove customer the service be more helpful.
GARYG O.I arranged on the website to pick up at this location and drop off somewhere else. When I picked up, he informed me that I had to return to same location. I told him that I set it up on the website to drop off at another Uhaul site, but he said "that is Uhaul's website. This is my truck. You return it here." This was very disappointing and very inconvenient. The tire maintenance light was blinking from the time I picked it up. When I clicked the link to notify UHaul, the link had expired. I was not notified of the updated charge to my credit card after the change in destination, and I hope I do not have any more problems when I do receive my credit card bill.
Mariellen F.Clean, sanitize, disinfectant and clean the vehicle! Before you assign it to someone. Especially during these trying times of Corona virus
ANDREWC C.The uhaul was not there on our original pick up day Tuesday April 27, 2021. The uhaul person told the gas station attended that he is not coming so I had to change the date to Wednesday.
S L.The car is disgusting used mask everywhere
Michael K.Van had tire service monitor warning light on.
David C.The truck was smelling and it was very dirty.
Esra K.When dropping off, the receptionist first said "Okay! it's done" and "no confirmation receipt" when asked. He also return our u-haul contract papers back, when asked, that we had gotten when picking up the truck. I called u-haul company to confirm and was told record doesn't show that I had dropped off. So, I asked the receptionist again and then he said he couldn't fill out the drop off form without contract papers (even though he had returned them). So not sure what he was doing. It was very confusing experience.
Muhammad A.great spot and really nice employees, just feels like i was overcharged but i guess that's uhaul as a whole
FRANCHESCAC P.Nice location, friendly service
IGOR V.Thank you for your service.
JANINA D.The prices are ridiculously overpriced
BENJAMIN K.Have a clean vehicle
DURVALK JR P.free coffee.... Thanks.....
Juan C.To wash
ALVARO P.NYC experience a snow storm the area was not cleaned hard to get the car out but otherwise it was perfect for what I needed to do
STEVE Z.very good
ANDY S.I ordered and paid for dolly too, but didn't get it, and moved all boxes on my back, So it was a bad experience for me!!! and by the way, nobody refunded money for the dolly.
Sergo K.everything is fast and affordable. booked the car for the day. on the site. the next day came. took the car and returned it. no problem. Gracias.
Ramil T.This guys on Knapp str Quik and jice workers
Azamat K.Really good service
Alvaro Perez S.They didn't have the truck that I put in for they gave me a van told me a price and lied about it then when I went there he said he couldn't do nothing about it will never do a u haul again a rip off
christopger F.I easily registered and paid for the truck rental on U-Haul website. U-Haul customer service representative was professional . The truck was like new, clean and comfortable. So, I did not have any problems with the truck and easily got to my direction.
Dilya T.This was one of the worst rental experience in my life, 24/7 thing does not work at all, I came to pick up my truck around 9:20AM and app was telling me that I can't pick up truck until 9:00AM, I called support center and I waited 45 minutes till assistance picked up the phone, I explained situation and he told me that I can't pick up truck with 24/7 app in this current location and I have to go to another location to get the truck. I can't understand why uhaul didn't tell me this before I make reservation,on a website it everything was looking fine. Then I went to another location where the customer service was nice but they didn't have dolly which I ordered,but I got the bill which included dolly charge,so what I got? One hour waiting on a street to be told that first pickup was impossible, spending another 25 minutes to get to a new location and not even getting what I reserved on website....
Beburi A.Thank u
Maureen O.Was great quick and easy
Angelina M.Great location! Easy service!
FRANKDANIELL A.I made an appointment via the u-haul website. I picked 10:30pm from the available pickup times. I was there at 10:00pm and when I wanted to pick up my vehicle I was asked to create a U-Haul account. When I did that, I was told they would open at 7am. I went inside the gas station and they told me the u-haul was closed until morning. I called in the morning and they told me they had no vehicles. I called u-haul and u-haul told me they did. Its' a mess and it wasted a lot of my time. I would not recommend this to anyone unless they like to be tortured.
RUBEN M.Better instructions for where to park after-hours.
Gabriel W.I've used this service multiple times all the trucks I've had smell badly, and I noticed that this is a permanent issue because I've seen many air refreshers in the trucks to cover up the bad smell.
Mohammed A.The cargo van had a bad smell inside when it was picked up. I reported it to the location and they said the van was cleaned inside three times and the smell remained. Also a tire sensor was illuminated restricting a view of the odometer. I reported that to an agent over the phone. Those 2 issues should be fixed before that van is rented again.
Guy D.Gracias
Dmitriy S.We were charged for and paid for a dolly that the location did not have. The truck was not well maintained. It smelled of smoke, was dirty, and the mirrors were very dirty. The owner at the location took down information for multiple credit cars, for which there are now multiple pending charges that we are trying to work out. I would not recommend this location!
Aleksandr D.Friendly staff, easy and quick service.
Michael S.Great
Vitaliy P.The van was dirty with someone's old mask on the gate behind our seats and empty bottles and food containers behind our seats. Upon return we tried to park it exactly where we picked it up from and he made us go find parking on the street, within parameters he set (.5 block radius). Luckily we found a spot. No inspection before or after vehicle drop off either.
argero T.The service at the rental station was okay, just need to make sure they provide you a final contract and invoice before you leave. Otherwise they usually put in charge that you didn't use. The vehicle haven't be clean and wipe, full on grease. Due to COVID-19 issue I spend half an hour to wipe down entire driver side and provide free cleaning for U-haul which I think they dont really care people can get infection or not and wouldn't take any steps to do any pre-caution
CHIWAI S.Seat belt was not operational. Truck had used mask and other dirt from the previous rental. Upon notifying the rental location of a safety concern for the mover not having ability to use seat belt the rental simply without apology told me to return the car and never issued a refund
PAVEL I.i ordered blankets and upon arrival i was informed by the attendant that they do not have blankets. How am i supposed to move my expensive furniture without blankets? Should i just let float around and get scuffed up during the drive? blankets are a necessity not an luxury for moving.
RUSLAN N.need to change oil
Quyen H.I had to deal with a tire leaking air. I had to spend extra money out of pocket and it also took extra time to take care of it. A partial refund for the trouble would be greatly appreciated!
ADAMPHILLIP B.My reservation was given to another customer, very weird and unprofessional, i had to go to another location to get the van.. never happen that to me
LUISA E.Very good service
munawar A.