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DAVID F
Customer Reviews for Habitat For Humanity CC Restore
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Wonderful experience.. easy pick up and the truck was easy to drive.
DENNIS SGreat place.
David WKeep up the good work at this location. The woman who helped me was extremely pleasant. Kudos to her.
Melissa LStaff was extremely friendly and helpful! Would highly recommend this location!
Michael CVery professional and courteous.
David WThe drop off was very easy at the Habitat For Humanity CC Restore. I had used a different nearby drop off point in the past but this process was very simple. Would definitely use this location again.
Harry BGreat service. I will go back again.
STEPHEN OThe passenger mirror was broken. The truck was dirty. I returned it better than I received it.
RICHARD BCargo area wasn't swept out and had , what looked like mud on the floor. Tear in the passenger seat, and the floor of the cab had dirt all over it.
Chris HExcellent service and equipment.
Steven HIt was an easy process of getting the uhaul. I didn’t have an appointment, which they had plenty of trucks. Great service, truck was easy to manage. Definitely going to use this service again
SALLY BThis location is absolutely perfect! They made my moving experience a pleasure despite the rain. Thank you Habitat for Humanity! I will never go anywhere else when I need a rental because you are the best!
Pamela NIn addition the movers I hired Kyle and Tony were amazing
Vanessa AThe truck ran really bad. It at times didn’t want to start and it hesitated a lot when giving it the gas.
Lorie SI'll start by saying that the 2 people I dealt with at this location were very kind and friendly. However, I was charged extra, for 13 miles. I went straight to our old apartment from pickup, then to the new place, then back to drop-off. I estimated 4 miles, as I planned ahead of time and knew where I was going, on one trip. Was charged 20-something extra dollars (and I'll add that there was a sticker in the back that said that if it was returned with the bed clean, I could get 25 dollars back, and of course it was). I'll be using another company next time. I went from the pickup, to 295 East Main Street, to 520 Pinehurst Circle, then back to the pickup spot. You can Google that circle and see it was nowhere near 13 miles. I even returned it 3 or 4 hours earlier than expected. I'll be using a different company in the future. Very disappointing, and dishonest.
Mattthew AExcellent customer service has been provided to me every time I've rented a truck from this location. I'm a very satisfied customer.
Lisa FThe first person I spoke to wasn’t very helpful- claimed I had to make a reservation on line to see if they had a truck available (several in the lot) I said I was in desperate need that day- I was having difficulty and frustration at this point, so she got the manager (Carol) who had me out the door in the truck in 10 minutes
James HI appreciate the convenience of location and exceptional customer service provided at Habitat for Humanity CC Restore.
Lisa FUhaul location was operated from a thrift shop. Parking a 26 ft was virtually impossible due to store customers having parking spots congested. Poor customer service, one person working trying to check store customers out and run a Uhaul business.
Kista MMade for a smooth transition
Syed SGearbox is shit. Better fix it. Sometime it downshift too much to get stuck in high rpm and when I try to speed up a little it doesn’t shift up and stuck in high rpm
Xingjian PGreat check out
William BThe Restore told me they had nothing to do with Uhaul. I spent an 11/2 on the app, website and on the phone trying to figure out how to get the keys. The uhaul rep told me to go back in the store and they said they could help me. Rediculous! Do not outsource your business or you will loose your business.
Cindy SCustomer service at this location was amazing. Will recommend to everyone
Deborah HEasiest rental I have ever had. Went here after dealing with inconsistencies at another dealer and was hands down a quick and seamless experience. Lady that handle was excellent and friendly!
Micahel HManager was rude and disrespectful when I asked for an explanation of my bill and whenever I spoke to her. Thank you Bree, you made my experience with Uhal negative. I never had a manger or person ever hang up on me til I conversed with Bree.
Nicole M