Comentarios del cliente para Hi Way Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Hi Way Self Storage

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

BRANDON S. en

Grado:

Hire more people like the ladt that works at this location. Shes a great help every time Thank you

Scott J. en

Grado:

Rental went smooth. Nothing to change. All rentals should be just like this one. Thanks!

Thomas C. en

Grado:

El cliente no dejó un comentario.

Thomas C. en

Grado:

El cliente no dejó un comentario.

Charles B. en

Grado:

The location and staff was excellent. However the trailer was dirty.

Redman J. en

Grado:

Given an old truck with a broken headlight and bad engine.

CHEYENNE S. en

Grado:

El cliente no dejó un comentario.

clint K. en

Grado:

The office staff was very nice and helpful, however the equipment stopped working a few hours after we received it. Due to this, we lost two days of travel. Getting the equipment fixed/swapped out was a giant debacle. We stopped in a place in downtown Toledo per customer service instruction and were told that place did not fix trailers, so we were sent to a secondary location that was very hard to navigate. When we were there, they told us our RV was the problem and refused to help us at all. After a second call with customer service, we were directed to a third location that was very helpful and let us swap out the trailer. It worked, so obviously it was not our RV as we had been told. All was well until we were to return the trailer, so ill finish the story in that comment section. (It seems the car hauler trailers also are in quite shorter supply than demand)

Rick B. en

Grado:

El cliente no dejó un comentario.

john R. en

Grado:

The agent was courteous and extremely helpful. Exceeded our expectations!

Lakayla T. en

Grado:

I gave a 5 star rating for the workers customer service and helpfulness throughout my uhaul experience. She was very friendly and was able to work with me. The only thing I would suggest is getting another 10 Truck or pickup because I had to get the biggest available truck 20. It cos me more money then I wanted and expected to spend but I needed my two furniture items moved asap.

Tijun M. en

Grado:

El cliente no dejó un comentario.

chuck C. en

Grado:

Sandi at Hi Way Self Storage is most accommodating with a very friendly demeanor!

Charles D. en

Grado:

Not sure. Keep up the good work!

Mahmood S. en

Grado:

El cliente no dejó un comentario.

Jeffrey R. en

Grado:

poor maintenance on wheel bearings led to tire blowout brake shoes were essentially non existent, paper thin 600 miles into trip we had to switch trailers in. Ballwin MO. dealer there was very helpful. better trailer worked very nicely on the last 1700 miles without problem

Chris L. en

Grado:

El cliente no dejó un comentario.

Rudolph R. en

Grado:

El cliente no dejó un comentario.

Ford C. en

Grado:

You were very efficient, the trailer worked great. Easy to tow and easy to return.

Danique B. en

Grado:

El cliente no dejó un comentario.

rebecca R. en

Grado:

El cliente no dejó un comentario.

regis R. en

Grado:

El cliente no dejó un comentario.

Jason K. en

Grado:

El cliente no dejó un comentario.

BRET S. en

Grado:

The yard manager was fantastic... courteous, friendly, professional, thorough. Couldn’t ask for more. HOWEVER, this was not the location I booked. You should immediately discontinue rentals for your location at 48A Monroe in Uniontown, PA. The place is a complete dump, literally (used tires and dismantled cars everywhere), and no one was there to receive my calls, let alone transact a rental. Their address isn’t even prominently displayed on the building. Thankfully your national staff was on the ball and saved the day. It’s no wonder the person that previously rented my trailer didn’t leave it there, and went to 55 Atlas instead. You should send someone from another location there to take photos.

CHRISTINA M. en

Grado:

El cliente no dejó un comentario.

Jennifer R. en

Grado:

El cliente no dejó un comentario.

Nanette G. en

Grado:

El cliente no dejó un comentario.

Raymond R. en

Grado:

El cliente no dejó un comentario.

JOSH S. en

Grado:

El cliente no dejó un comentario.

Justin H. en

Grado:

None excellent

Mark M. en

Grado:

We reached out to UHaul about potentially adding another day due to the issues and delays receiving the truck and were told that it was impossible. At the same time, the office said if we returned it after hours before 7 AM this morning, that we would not be charged. Now I received a notification that I was being charged the extra day, that I was told I could not have and we did have everything there with more gas than we received the truck. This is poor customer service and no way to work with a customer that was still picking up the pieces from the company's scheduling mishap. I will never rent from UHaul again!

Chasity R. en

Grado:

El cliente no dejó un comentario.

PATRICK D. en

Grado:

El cliente no dejó un comentario.

chuck C. en

Grado:

El cliente no dejó un comentario.