Customer Reviews for Hi Way Self Storage
(Distribuidor de U-Haul del vecindario)

322 comentarios

55 Atlas Rd   Uniontown, PA 15401

(724) 425-2519

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 1 p. m.
  • Dom.: cerrado
Horario especial
  • 7/4/2022: cerrado
  • 12/6/2022: 9:00 a. m. - 12:00 p. m.

Servicios en esta ubicación:

Contáctanos

(724) 425-2519

55 Atlas Rd
Uniontown, PA 15401

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 1 p. m.
  • Dom.: cerrado
Horario especial
  • 7/4/2022: cerrado
  • 12/6/2022: 9:00 a. m. - 12:00 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

STANLEY F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arnold C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY B. 
Clasificación:
5.0

I don't know about improving but the woman was very knowledgeable and helpful and this location offered services others didn't. I was impressed at the general overall helpfulness of her and the location.

KEITH B. 
Clasificación:
5.0

Nada

WILLIAM L. 
Clasificación:
4.0

I needed the UHaul to help my best friend move stuff after the recent passing of her father. Unfortunately I didn't have enough money to completely fill the tank back up and had to return it on half a tank. I was grossly overcharged so the truck can be topped off. Your company should never charge a customer more for gas than what it costs at the pumps.

Tammy P. 
Clasificación:
5.0

El cliente no dejó un comentario.

George S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Lindsey M. 
Clasificación:
5.0

Nothing Susan did a great job

Joyce P. 
Clasificación:
5.0

ALL GOOD

KURK S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRIS G. 
Clasificación:
5.0

Better internet signal. It took forever to check out through the app

Sean S. 
Clasificación:
1.0

My rental truck had the passenger side headlight was loose and I was driving it with one headlight which prevented me from actually getting all my moving done and no compensation was offered to me so. I am very unsatisfied and will never use your service again

Jeffery V. 
Clasificación:
5.0

Great customer experience. Fast friendly service.

Kevin S. 
Clasificación:
4.0

El cliente no dejó un comentario.

matthew B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Shawntay S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jean U. 
Clasificación:
4.0

Trailer leaked water at all points, as noted by notes inside trailer and later proven on my drive.

Derek J. 
Clasificación:
5.0

KAITLYN D. 
Clasificación:
3.0

Door for this truck was very difficult to open and close.

Brett W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALBERTA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nick B. 
Clasificación:
3.0

The check engine light turned on half way through the trip. Not the stores fault.

TYLER H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frederick M. 
Clasificación:
4.0

El cliente no dejó un comentario.

STEVE M. 
Clasificación:
5.0

Everything was perfect

YVETTE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CAROL M. 
Clasificación:
3.0

Like me, my friends wouldn't want to take a 1.5 hr car ride to pick up a van.

Matthew C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom B. 
Clasificación:
3.0

The passenger side mirror would not stay in place therefore it was useless. Parking lights the back of the truck had no lights on. Except the brake lights.

James D S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shirley B. 
Clasificación:
5.0

The service I received was great the women that I spoke with on the phone for very friendly when picking up the U-Haul the lady that I had met with was very friendly as well I would definitely recommend this particular place to friends and family

Crystal S. 
Clasificación:
2.0

My reservation was to be at 7AM but at 2PM the day before received a call letting me know that my rental would not be ready until 9 AM. While it's only two hours, when your in a time crunch and you have movers arriving that are being paid by the hour, it's a major inconvenience. When I arrived at the pick up location, their computers were doing updates and I had to wait for that to clear up. Not sure that I understand why after I uploaded all of my information online to check in, I still had to provide everything all over again when I picked up the truck. On my original order, I requested an appliance dolly. When I arrived there were no appliance dollies and was told that they haven't had any for quite some time. They did provide me a regular dolly at no charge but it was pretty useless to move an appliance. Overall experience was NOT enjoyable.

Randy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN G. 
Clasificación:
5.0

Shut down the Super 8 uhaul rental in Uniontown PA and put there trucks at Atlas Road Uhaul in uniontown PA. Super 8 uhaul is unprofessional.

STEPHANIE J. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN P. 
Clasificación:
5.0

Everything was great!

MISTY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUSAN M. 
Clasificación:
4.0

El cliente no dejó un comentario.

SIDNEY K. 
Clasificación:
5.0

Helpful and quick staff...very easy to find and return the equipment...Truck and trailer exceeded my expectations...

Michael G. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUSAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TYLER P. 
Clasificación:
5.0

Nothing, the service was great and the equipment was well maintained.

GEORGE E. 
Clasificación:
5.0

El cliente no dejó un comentario.

CAROL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHERYL S. 
Clasificación:
5.0

Nothing Sandy at U haul was a great help in every access of my needs and project thanks U haul

Michael M. 
Clasificación:
5.0

Excellent service, nothing needs changed.

Michael M. 
Clasificación:
5.0

Staff was courteous and extremely helpfull!

CARL B. 
Clasificación:
3.0

The day I moved it rained very hard, the pick up location did not tell me the truck leaked . The moving blankets got wet and my sofa. I had told her when I returned the truck, I thought it leaked. she replied, yeah we know. Why would that truck not have been repaired? The helpers I hired through the U-Haul site were above what I expected. They were exceptional and very courteous.

Stacie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER D. 
Clasificación:
5.0

El cliente no dejó un comentario.

OLIVER R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN W. 
Clasificación:
5.0

This is my goto place for Uhaul rentals of any size in Uniontown. Always really easy to work with, friendly, and fair. The lady who runs it does a solid job, and just "gets it". They would probably do a ton of business renting pick-up trucks if Uhaul still does that... Go here if you need a Uhaul anywhere near Uniontown, as I'm pretty sure there's nowhere close that doesn't rip you off or that you can even get ahold of. I think people are onto what I just said, so make sure you rent well in advance as I was lucky to get the last truck over the 4th of July weekend (a 26 footer was all that was left). Always a pleasure to work with these folks!

Paul S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN S. 
Clasificación:
4.0

Sandy was great to work with. Thanks for the service.

Joseph R. 
Clasificación:
4.0

On the way to our destination a rear tire blew out. A tire service came and replace two tires that were bald.(We took photos.) For two tires to be completely worn out means this truck had not been inspected in some time, by more than one of your dealers. We also discovered when trying to add window washer fluid that the tank was broken and the new fluid simply leaked out onto the ground. The dealer where we rented and returned the truck was very courteous, though obviously busy. The truck was one that had come in from elsewhere, not one kept on that lot.. The delay to have the tires replaced meant that the truck did not reach our destination until after dark, when it was impossible to unload, and the volunteers who were there to help us unload had to go home. So we had to unload a day late with very little help.

Ray B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sherry R. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY F. 
Clasificación:
2.0

I had made arrangements for a 15 foot U-haul truck three weeks in advance of the pickup date. I was suppose to pick up the truck in Morgantown, WV. The day before my scheduled pickup, I was contacted by U-Haul. U-Haul stated that there were not any 15 foot trucks in Morgantown. The closest location was Uniontown, Pennsylvania. I was coming from Rochester, NY to pick up the truck. This change cost me both time and extra gas money to drive the extra miles. Very surprised that there was not a 15 foot U-Haul at one of the Morgantown locations. The truck that I rented worked fine and we did not have any other issues. Thanks for listening.

Constantine D. 
Clasificación:
3.0

El cliente no dejó un comentario.

RICHARD H. 
Clasificación:
5.0

I've rented uHaul at least half a dozen times and continue to do so, but I was still impressed by the level of customer service at this location. The woman running the show was empathetic when I needed a smaller truck and gave me a discount. Very easy to work with, and I even got a modest refund at the end of it all for extra mileage/extra gas in the tank. If only I could now find a way to get my money back from the Super 8 uHaul rental on rt. 40 in Uniontown, who managed to find every way possible to cheat me out of my money and for a significantly shorter mileage trip... Uhaul should realize that there are excellent folks like this Uhaul, and then there are people who use Uhaul just to make a buck off unsuspecting customers ( never heard back from the uHaul regional supervisor after filing 3... THREE complaints about the Super 8 rental, and am still disputing charges with my bank after getting the police involved (who agreed with me wholeheartedly!)). Thankfully there are great alternatives around Uniontown, and I highly recommend the Hi Way Self Storage uHaul rental up on Atlas rd. near Hopwood. Really genuinely nice folks! You guys are my go to from now on. Paul D. Stratemeier apolloizlove@gmail.com 724-562-7047

PAUL S. 
Clasificación:
5.0

Easy to rent, staff was very nice, and great price.

JAMIE R. 
Clasificación:
5.0

Thanks Hi Way Self Storage for another easy rental. 5 Star Service!!!

Scott J. 
Clasificación:
5.0

Thanks Hi Way Self Storage for another easy rental. 5 Star Service!!!

Scott J. 
Clasificación:
5.0

Thanks Hi Way Self Storage for another easy rental. 5 Star Service!!!

Scott J. 
Clasificación:
5.0

This location is easy in and easy out. Rentals go smoothly and there is never an issue. Thanks Hi Way Self Storage

Scott J. 
Clasificación:
4.0

Do periodic checks on the back inside trailer for leaks other then that don't change a thing!

JOHNNY W. 
Clasificación:
3.0

El cliente no dejó un comentario.

JOSE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

aaron P. 
Clasificación:
5.0

Nothing I can say to improve the service. Because the lady that took care of me was very nice and very helpful knowledgeable. Excellent service and very friendly.

Keith H. 
Clasificación:
5.0

Everything was perfect..

David O. 
Clasificación:
5.0

Excellent service!

Mariah H. 
Clasificación:
5.0

Amazing service

Janet D. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHLEEN C. 
Clasificación:
4.0

Truck was clean, but very beat up

David F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kaylie F. 
Clasificación:
5.0

Sandy in the office was wonderful. I needed help to register my rental because the app registration is HORRIBLE!!! Change the app

Richard F. 
Clasificación:
2.0

The receptionist was very rude and had a problem when I ask her a question she had very bad customer seves

Mariah W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dave W. 
Clasificación:
5.0

I received very helpful and friendly customer service from the location on Atlas road in Uniontown Pa.

Gary W. 
Clasificación:
5.0

The Location and truck were fine.....what is absolutely screwed up is U-haul's 24/7 share process in it's own! I arrived at 7 am to pickup my truck, I didn't leave the lot until 7:41 because of the process. It was so slow and tedious. Then when I returned it my wife and I sat in a dark parking lot for almost a half hour because of the tedious process of taking all the pictures. Come up with something better! I will NEVER use this process again...it is horrendous! Small bit of advice....remove the decimal point in the odometer reading when you try to enter your return milage...where in the Hell have you ever see a decimal point in milage????? TERRIBLE!!!!

Christopher H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Zack W. 
Clasificación:
4.0

El cliente no dejó un comentario.

debra C. 
Clasificación:
5.0

Excellent service

Delbert B. 
Clasificación:
5.0

El cliente no dejó un comentario.

LaVarr M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Teresa C. 
Clasificación:
5.0

I thought that uploading my license and such online would reduce the efforts at pick up but all items were still required to be provided.

Jeffrey P. 
Clasificación:
4.0

El cliente no dejó un comentario.

DEAN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stacey W. 
Clasificación:
5.0

El cliente no dejó un comentario.

CYNTHIA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles F. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBORAH K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert R. 
No se han enviado comentarios para esta ubicación.

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