Comentarios del cliente para H R Autoworks

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de H R Autoworks

Grado total:

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Darrin L. en

Grado:

Showed up at 9:30 to pickup truck but person didn't show up until 10.

Caitlin T. en

Grado:

The live verification was not completed on their end so I had to miss my initial reservation.

Phil G. en

Grado:

Very Helpful

Jon K. en

Grado:

Was a little concerned for my safety during drop-off after hours.

Aaron G. en

Grado:

Hellertown Road location was awesome I will now moving forward rent my U-Haul trucks from there, I will never go back to Stefko boulevard in Bethlehem. They are mean there and very grumpy.Looks like the Stefko Boulevard in Bethlehem Pennsylvania location seems like they had a hangover and took it out on the customer

John C. en

Grado:

This was a terrible experience. When we called to confirm our rental, the person had no idea what we were talking about and told us the woman who we needed to speak to wasn’t there - yet we were running late from our requested time. When we got there, the people were not only unfriendly but completely unprofessional. They barely spoke to us, seemed as though we were bothering them and told us the woman we needed wasn’t there. We had to wait at least 10-15 min for the woman to get there. She was fine and helpful but it was overall a very poor experience.

Amber J. en

Grado:

El cliente no dejó un comentario.

Alexis C. en

Grado:

Get your trucks out of there

Susan S. en

Grado:

Dropped it off on the due date at the location on my contract. And I only had to return with half a tank gas and I returned it with a full tank. Got a call from UHaul two days later saying I did not drop it off . Then U-Haul tried to charge me 40.00 for an extra day. I have used U-Haul many times and was very disappointed.

Michael P. en

Grado:

El cliente no dejó un comentario.

Anthony L. en

Grado:

El cliente no dejó un comentario.

Bryan S. en

Grado:

No one was at the UHaul pickup location. We were scheduled to pick up the UHaul at 9:00am, no one was at HR Autoworks at this time. We called four different numbers until we reached someone at the business. They arrived 45 minutes after the pickup time was scheduled.

Craig H. en

Grado:

El cliente no dejó un comentario.

Brittany K. en

Grado:

Pick up said 9 am. They were not open when I arrived. I had to wait 30 minutes for the lady to show up. I rented a dolly and 6 blankets with my U-Haul. She gave me 3 blankets and no dolly. Also they never told me where my drop off location was. It ended up being 30 minutes from my apartment when there was a drop off location right down the street from my apartment. Horrible, Horrible, Horrible service. Will never go back again

Larry D. en

Grado:

Couldn’t find anyone to help me for awhile. No one was in the office. When the guy finally came out of the back, he just took the key. Said there was nothing else to do. No receipt. Then he charged me $22 for gas. The pickup location had the mileage and gas wrong. The guy signed the paperwork and said call him if there was an issue.

Monica P. en

Grado:

El cliente no dejó un comentario.

Ryan S. en

Grado:

Lady was very friendly though she didn't have any of the information I had already given to UHaul. I don't blame her at all UHaul was terrible.

Michael S. en

Grado:

Everyone I interacted with at HR Autoworks was friendly and very helpful. The truck I rented was very clean. Other U Haul places I called in the area as well as the corporate number were very rude, unprofessional and unfriendly, but HR Autoworks and the people there were awesome!

JAMES C. en

Grado:

El cliente no dejó un comentario.

Sheri M. en

Grado:

The experience we had was very poor. First the truck was at a different location than the original place we booked online. When arriving to pick up the truck, there was no one there to help us, we had to wait 30-40 minutes for someone to arrive. Our reservation could not be found so a write up had to take place. Once we got our truck and left, the oil gauge kept going down so we returned the truck due to our 3 hour drive with it. We got another truck and the fuel on the sheet said it had a full tank but it only had a half tank (which was reimbursed to us upon return in State College). Overall, the experience makes us not want to use this facility again nor would we recommend to someone else. If we could rate it below poor we would. The experience upon returning our truck in State College was excellent, even though the original reservation showed up a different address, they found us in the system and customer service took care of us promptly and credited the gas mistake.

richard H. en

Grado:

Location not naked that is steerable. Its rundown and down right scary. Terrible spot,no parking. Cant believe u deal with this place!!!!!

Kathy C. en

Grado:

El cliente no dejó un comentario.

Stephen I. en

Grado:

The parking area was small and crowded.

Alyssa C. en

Grado:

was told "just leave it with the keys".

Tara M. en

Grado:

El cliente no dejó un comentario.

WILLIAM K. en

Grado:

Unprofessional, very delayed in actually getting a truck for what should have been a quick and simple move of four small pieces of furniture. I'll never use u haul again!