Customer Reviews for Guymon Econo Storage
(U-Haul Neighborhood Dealer)

113 comentarios

605 SE 5th St   Guymon, OK 73942

(580) 338-7343

Horarios de la ubicación

  • Lunes - Viernes:
    8 a. m. - 11:30 a. m. / 12:30 p. m. - 3 p. m.
  • Sábado:
    8 a. m. - 12  p. m.
  • Domingo:
    Cerrado
Horario especial
  • 9/24/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(580) 338-7343

605 SE 5th St
Guymon, OK 73942

Servicios en esta ubicación:

Horarios de la ubicación

  • Lunes - Viernes:
    8 a. m. - 11:30 a. m. / 12:30 p. m. - 3 p. m.
  • Sábado:
    8 a. m. - 12  p. m.
  • Domingo:
    Cerrado
Horario especial
  • 9/24/2022: cerrado
No hay fotos disponibles
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Joshua W. 
Clasificación:
2.0

The Lady is rude and the gas tank wasn't really full

Mary G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose O. 
Clasificación:
5.0

El cliente no dejó un comentario.

demarcus D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dhakiya Y. 
Clasificación:
3.0

Had to get a trailer I didn't want. The closest one was an hour away. But all in all, a good transition.

April G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas B. 
Clasificación:
5.0

Superb!!! We could not have asked for better customer service!!! Cannot say enough about the assistance we received. Extremely satisfied!!!

mark R. 
Clasificación:
5.0

Had to mop and clean inside was hauling light colored furniture. It was really dirty .

Constance R. 
Clasificación:
5.0

I had a storage unit, at times up to three units at a time, for the last 20 years. Yes, I was there since 2002. I've seen owners come and go. I would often prepay for up to 6 months at a time. As I have fallen on hard times financially, I had to do my best to empty out my last one as quickly as I could, living 4 hours away. The lady at the desk told me to not worry about what I couldn't take out to the dumpsters, since the dumpsters are always full (she has even said it that she's never seen it be picked up), and it was very windy that day. Trash had been blowing all over to begin with. She also told me that I would not get charged for a cleanout. I asked her a couple of more times too, to make sure. Either way, I wanted to get as much cleaned up and bagged up as I could, to take with me. Since I was put in the computer as moved out, and it was after hours, my code to get out of the facility didn't work, and I was locked in at the storage facility for quite a while. A friend ended up calling the police to get help, but thank God, someone after a while, was going to visit their unit, and I was able to get out then. I wouldn't have had a way to get back in to finish up, didn't know who to call so I could get back in to finish up, and with no place to go that late in the day, I just had to take my loss and go ahead and drive the 4 hours back home. I had already paid for March, but had hoped that if I left early in the month like that, that I could get the last bit of my money back. Per my receipt from them, I was supposed to get $70 back. After calling a few times to try and get what was said on my receipt ($70 to me is a lot of money), with the lady clearly saying that I wouldn't get charged for the cleanout, the owner finally called me almost two weeks later, to tell me how much they charge for a cleanout, that they had pictures of the way that I left it, how long and how hard the cleanup guy supposedly worked to clean it out, and how first it was that they had to go to a different dumpster, and then to the landfill. My friend retired from the city's sanitation department there (he drove one of their garbage trucks), and has said too, that if a business's dumpsters are always full, they get more dumpsters. It wasn't my fault that theirs are always full, that they don't have enough dumpsters, and that I was locked in for not sure how long. I was also told by the owner on how I would pay the old rates, but the lady that used to work there told me that they started the new rate as of January, that they were going to go up to the new rate of $78 per unit. I had been paying $300 for every 6 months. I've even paid a year in advance at least one time that I can remember. Either way, if I didn't pay enough, I am sure that someone would have told me, and locked me out of being able to be able to get in at all. Either way, I couldn't get out, after being locked in that move out day, and then to come back in, to finish everything. I wouldn't be surprised if they haven't already rented my storage unit out by now, to get paid by the new tenants, and with my this month's rent. This is not how you treat customers who have been there over a dozen years before you bought the place. Please to whoever is looking for a storage unit, there are plenty of cheaper options around town. I wouldn't wish the way that I got done by the owner on anyone.

LINDA C.  |  Overall Experience 
Clasificación:
5.0

Super nice people. Very helpful. I wished we still lived there. We used their storage for 2 years. Never had any issues at all.

Brenda P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DUANE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra J. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIELLE C.  |  Overall Experience 
Clasificación:
5.0

Great to work with! Great facility!

Thomas F.  |  Overall Experience 
Clasificación:
5.0

Easy, fast and good price.

JUAN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Romero G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cassidy F.  |  Overall Experience 
Clasificación:
5.0

Very accommodating and helpful

CLINTON M. 
Clasificación:
5.0

El cliente no dejó un comentario.

BILLIE H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sarah N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gabriel L. 
Clasificación:
5.0

El cliente no dejó un comentario.

George L.  |  Overall Experience 
Clasificación:
1.0

The lady was not a very nice person.

Chandler E. 
Clasificación:
5.0

Nothing you were very helpful

Joseph T. 
Clasificación:
4.0

Was okay as is.

AMERICO D. 
Clasificación:
5.0

Excelente servicio

ALFREDO C A. 
Clasificación:
5.0

Very helpful

EDGAR H. 
Clasificación:
5.0

Nice customer service

CATHERINE E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

When your room to drop things off excellent no improvement needed thank you great job

PATSY ANN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

William S. 
Clasificación:
5.0

Hedi is an excellent helper in always getting us set up with the right equipment for our need. I run a moving service and she is always friendly and very accommodating. Guymon Furniture

OMAR A. 
Clasificación:
3.0

There was no one at the drop off location except for someone mowing the lawn. We needed to use the website to check-in but it kept telling me I was not at the drop off location even though I was in their parking lot. The mower came over and we were able to check the truck using his phone.

RICHARD A. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEITH D. 
Clasificación:
3.0

Vechicle was clean but was low on oil and rear tires were low on tread.

Richard L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MEGAN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DELVIN L. 
Clasificación:
3.0

El cliente no dejó un comentario.

BILLY R. 
Clasificación:
5.0

Heidi Edwards went above and beyond when my wife and I went in needing a car trailer (we had just blown our engine traveling from Arizona to our home in Michigan). She was extremely helpful, pleasant as can be, made us feel welcomed in a town we knew no one, and made us feel safe. I would recommend this place 15/10 just because of Heidi.

DANIEL LEE E. 
Clasificación:
5.0

Door was hard to open on the trailer

MICHAEL H. 
Clasificación:
1.0

Have a live human being at the site, says it is open but not a single human being there.

JOSE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darwin K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jessica G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIRK H. 
Clasificación:
4.0

Keep regular hours.

PAUL I. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALICE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

larry J. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Betty K. 
Clasificación:
1.0

Had to go to the facility three times before someone was there to give me a trailer. The person who seemed to be in charge that day stood me up twice. at least the backup people were nice and came through on my third visit. It was very frustrating and cost me several hours of my time.

Robert B. 
Clasificación:
4.0

No comments

JESUS M. 
Clasificación:
5.0

Keep a person at the place all the shift because I wait for two hours when she went to lunch

AMBROSIO M. 
Clasificación:
2.0

We wanted a 15 ft truck and we were told that's what we got and it was only a 12 ft

Mark M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cleburn W. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRY S. 
Clasificación:
2.0

El cliente no dejó un comentario.

CINDY S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jody J. 
Clasificación:
5.0

El cliente no dejó un comentario.

JANET R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jared S. 
Clasificación:
5.0

Heidi is wonderful!!!!

Elgie D. 
Clasificación:
5.0

El cliente no dejó un comentario.

BLANCA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cheyenne S. 
Clasificación:
5.0

El cliente no dejó un comentario.

James C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Barbara M. 
Clasificación:
5.0

No changes needed

ASHLEY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENDA H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brian A. 
Clasificación:
4.0

The rental went well,

John T. 
Clasificación:
5.0

The very kind lady at this facility went way outta her way to try to help me.She was very helpful and very kind.

Deborah M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael Z. 
Clasificación:
5.0

Thanks??

Nicholas B. 
Clasificación:
4.0

Good as it is now

Americo D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth B. 
Clasificación:
5.0

Same, keep doing what you are doing, everything excellent.

Bill L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas R. 
Clasificación:
5.0

El cliente no dejó un comentario.

James N. 
Clasificación:
5.0

El cliente no dejó un comentario.

chad T. 
Clasificación:
5.0

nothing as everything was great

Lyndol H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melanie L. 
Clasificación:
5.0

The staff was very helpful.

Deborah M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tammie E. 
Clasificación:
4.0

El cliente no dejó un comentario.

LINSEY M. 
Clasificación:
5.0

Love doing business with Noelle & Johnathon! Their Manager, Heidi, is a Gem!!!

Elgie D. 
Clasificación:
5.0

Will definitely use next time need arises. Courteous and helpful

Cheryl B. 
Clasificación:
5.0

El cliente no dejó un comentario.

wanda R. 
Clasificación:
5.0

Nothing, service was really good!

Jordan S. 
Clasificación:
2.0

There was a hand written not saying the person would be right back but no one came. When I called the uhaul help number I was extremely frustrated with their lack of help. I was in a brand new town with poor cell signal and was sent to an address that didn't exist when I could have saved money returning in Goodwell. The person on the phone suggested we just wait and return the next morning. It's a 18 mile drive one way. Suggesting that was ridiculous. I was beyond disappointed with the customer service I received. This was a completely negative experience.

Maegan J. 
Clasificación:
3.0

Be more flexible with a request to change the location for returning the equipment

Robert S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alice E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremy G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Russell K. 
Clasificación:
5.0

The manager who rented the Uhaul out to me was extremely professional, helpful and efficient and overall it was a very good service rendered.

Charles C. 
Clasificación:
3.0

El cliente no dejó un comentario.

wade W. 
Clasificación:
5.0

Dunno - Great!

Daviid C. 
Clasificación:
5.0

Jonathan and Heidi were very nice and very helpful. They went out of their way to help me out. I want to Thank them for helping me out.. Thanks again, Shanon

Shanon R. 
Clasificación:
4.0

I would check into the internet/network connection. We had to go through the rental process twice because the program froze and lost all of the entered data.

John K. 
Clasificación:
5.0

Great service

Clasificación:
5.0

Trailer was in excellent condition. Clean and tires were practically brand new. No issues at all pulling it.

Sean F. 
Clasificación:
4.0

El cliente no dejó un comentario.

raymond M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terri S. 
Clasificación:
5.0

Staff was very friendly and helpful

LALO G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Stacy N. 
No se han enviado comentarios para esta ubicación.

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