Customer Reviews for Guymon Econo Storage
(U-Haul Neighborhood Dealer)

142 reviews

605 SE 5th St   Guymon, OK 73942

(580) 338-7343

Office Hours

  • Monday - Friday:
    8 am - 11:30 am / 12:30 pm - 3 pm
  • Saturday:
    8 am–12 pm
  • Sunday:
    Closed

Services at this Location:

Contact Us

(580) 338-7343

605 SE 5th St
Guymon, OK 73942

Services at this Location:

Office Hours

  • Monday - Friday:
    8 am - 11:30 am / 12:30 pm - 3 pm
  • Saturday:
    8 am–12 pm
  • Sunday:
    Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Customer did not leave a comment.

Kurt Schaefer 
Rating:
3.0

Customer did not leave a comment.

Kurt Schaefer 
Rating:
5.0

Customer did not leave a comment.

Ray Davis 
Rating:
2.0

Locker and stuff intact after a year, however the caliche dust that was all over the locker was very frustrating. It was in and on everything including inside the workings of appliances. Clearly you cannot control the weather, i'm simply writing as to what happened.

Eric Oftedahl  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

eFRAIn Lopez 
Rating:
5.0

This U-Haul does not offer storage with rental of U-Haul. I was disappointed

LINDA DIXON  |  Reservation 
Rating:
5.0

Your sales representative is always so helpful in fulfilling our truck needs.

william king 
Rating:
5.0

Maggie was AWESOME! Super helpful - knew her stuff and she was so nice.

PHILIP SWARTZER 
Rating:
4.0

Customer did not leave a comment.

Paula Leon 
Rating:
5.0

Very knowledgeable & helpful. Told me I was misinformed & would not get a refund for 3rd day & explained situation.

laura kendrick 
Rating:
5.0

Customer did not leave a comment.

DENA DEE DAY 
Rating:
4.0

Customer did not leave a comment.

David King 
Rating:
5.0

Customer did not leave a comment.

Zach Myers 
Rating:
5.0

Customer did not leave a comment.

Jose Berumen 
Rating:
5.0

Pure professional at work

David Costilla  |  Overall Experience 
Rating:
5.0

U-Haul helped us get home with a one way rental when car rental place’s only were two way!

Sonny Goettsch 
Rating:
5.0

Weather had blown out a bridge so we were running late. We got a call confirming our rental and making sure we were on the way. That was much appreciated.

Treva Oller 
Rating:
5.0

Customer did not leave a comment.

Cynthia Dieterich 
Rating:
4.0

Customer did not leave a comment.

DANIELLE COLLINS 
Rating:
5.0

Very friendly. Dropped it off on a Sunday and they were there to help unhook and depart. Took less than 5 minutes on a Sunday afternoon.

Jerrell Key 
Rating:
4.0

Customer did not leave a comment.

sigifredo huizar 
Rating:
3.0

Customer did not leave a comment.

Louise Tuller 
Rating:
5.0

Maggie was awesome

terri bellar 
Rating:
5.0

The first loacatoon that we were set up to go to 54 storage was not open to return and it’s says 24 hour return. No code to get in them took us over an hour to get a new location.

DENA DEE DAY 
Rating:
3.0

Customer did not leave a comment.

DUSTIN FRIEDERICH 
Rating:
4.0

Customer did not leave a comment.

TONY ERICKSON 
Rating:
5.0

Customer did not leave a comment.

genesis sosa 
Rating:
5.0

Customer did not leave a comment.

Misael deSouza 
Rating:
5.0

Customer did not leave a comment.

James Hamilton 
Rating:
5.0

Customer did not leave a comment.

Joshua Whittington 
Rating:
2.0

The Lady is rude and the gas tank wasn't really full

Mary Gil 
Rating:
5.0

Customer did not leave a comment.

Jose ortiz 
Rating:
5.0

Customer did not leave a comment.

demarcus dontrelle 
Rating:
4.0

Customer did not leave a comment.

Dhakiya Young 
Rating:
3.0

Had to get a trailer I didn't want. The closest one was an hour away. But all in all, a good transition.

April Griffin 
Rating:
4.0

Customer did not leave a comment.

Thomas Brockmann 
Rating:
5.0

Superb!!! We could not have asked for better customer service!!! Cannot say enough about the assistance we received. Extremely satisfied!!!

mark ruben 
Rating:
5.0

Had to mop and clean inside was hauling light colored furniture. It was really dirty .

Constance Roberts 
Rating:
5.0

I had a storage unit, at times up to three units at a time, for the last 20 years. Yes, I was there since 2002. I’ve seen owners come and go. I would often prepay for up to 6 months at a time. As I have fallen on hard times financially, I had to do my best to empty out my last one as quickly as I could, living 4 hours away. The lady at the desk told me to not worry about what I couldn’t take out to the dumpsters, since the dumpsters are always full (she has even said it that she’s never seen it be picked up), and it was very windy that day. Trash had been blowing all over to begin with. She also told me that I would not get charged for a cleanout. I asked her a couple of more times too, to make sure. Either way, I wanted to get as much cleaned up and bagged up as I could, to take with me. Since I was put in the computer as moved out, and it was after hours, my code to get out of the facility didn’t work, and I was locked in at the storage facility for quite a while. A friend ended up calling the police to get help, but thank God, someone after a while, was going to visit their unit, and I was able to get out then. I wouldn’t have had a way to get back in to finish up, didn’t know who to call so I could get back in to finish up, and with no place to go that late in the day, I just had to take my loss and go ahead and drive the 4 hours back home. I had already paid for March, but had hoped that if I left early in the month like that, that I could get the last bit of my money back. Per my receipt from them, I was supposed to get $70 back. After calling a few times to try and get what was said on my receipt ($70 to me is a lot of money), with the lady clearly saying that I wouldn’t get charged for the cleanout, the owner finally called me almost two weeks later, to tell me how much they charge for a cleanout, that they had pictures of the way that I left it, how long and how hard the cleanup guy supposedly worked to clean it out, and how first it was that they had to go to a different dumpster, and then to the landfill. My friend retired from the city’s sanitation department there (he drove one of their garbage trucks), and has said too, that if a business’s dumpsters are always full, they get more dumpsters. It wasn’t my fault that theirs are always full, that they don’t have enough dumpsters, and that I was locked in for not sure how long. I was also told by the owner on how I would pay the old rates, but the lady that used to work there told me that they started the new rate as of January, that they were going to go up to the new rate of $78 per unit. I had been paying $300 for every 6 months. I’ve even paid a year in advance at least one time that I can remember. Either way, if I didn’t pay enough, I am sure that someone would have told me, and locked me out of being able to be able to get in at all. Either way, I couldn’t get out, after being locked in that move out day, and then to come back in, to finish everything. I wouldn’t be surprised if they haven’t already rented my storage unit out by now, to get paid by the new tenants, and with my this month’s rent. This is not how you treat customers who have been there over a dozen years before you bought the place. Please to whoever is looking for a storage unit, there are plenty of cheaper options around town. I wouldn’t wish the way that I got done by the owner on anyone.

LINDA CRELLY  |  Overall Experience 
Rating:
5.0

Super nice people. Very helpful. I wished we still lived there. We used their storage for 2 years. Never had any issues at all.

Brenda Parks  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DUANE SCOTT 
Rating:
5.0

Customer did not leave a comment.

Debra Jones 
Rating:
5.0

Customer did not leave a comment.

DANIELLE COLLINS  |  Overall Experience 
Rating:
5.0

Great to work with! Great facility!

Thomas Faught  |  Overall Experience 
Rating:
5.0

Easy, fast and good price.

JUAN PEREZ PERALTA 
Rating:
5.0

Customer did not leave a comment.

Romero Gomez 
Rating:
5.0

Customer did not leave a comment.

Cassidy Francis  |  Overall Experience 
Rating:
5.0

Very accommodating and helpful

CLINTON MARTIN 
Rating:
5.0

Customer did not leave a comment.

BILLIE HYDE 
Rating:
3.0

Customer did not leave a comment.

Sarah Norris 
Rating:
4.0

Customer did not leave a comment.

Gabriel Lucero 
Rating:
5.0

Customer did not leave a comment.

George Lambert  |  Overall Experience 
Rating:
1.0

The lady was not a very nice person.

Chandler Evans 
Rating:
5.0

Nothing you were very helpful

Joseph Torchia 
Rating:
4.0

Was okay as is.

AMERICO DE LA PAZ 
Rating:
5.0

Excelente servicio

ALFREDO C AVALOS 
Rating:
5.0

Very helpful

EDGAR HERNANDEZ MENDOZA 
Rating:
5.0

Nice customer service

CATHERINE ECKERT 
Rating:
5.0

Customer did not leave a comment.

Michael Meddock 
Rating:
5.0

When your room to drop things off excellent no improvement needed thank you great job

PATSY ANN SMITH 
Rating:
5.0

Customer did not leave a comment.

William Smith 
Rating:
5.0

Hedi is an excellent helper in always getting us set up with the right equipment for our need. I run a moving service and she is always friendly and very accommodating. Guymon Furniture

OMAR ANCHONDO-RODRIGUEZ 
Rating:
3.0

There was no one at the drop off location except for someone mowing the lawn. We needed to use the website to check-in but it kept telling me I was not at the drop off location even though I was in their parking lot. The mower came over and we were able to check the truck using his phone.

RICHARD ADAMS 
Rating:
5.0

Customer did not leave a comment.

KEITH DOVERS 
Rating:
3.0

Vechicle was clean but was low on oil and rear tires were low on tread.

Richard Long 
Rating:
5.0

Customer did not leave a comment.

MEGAN HUGHES JASMAN 
Rating:
5.0

Customer did not leave a comment.

DELVIN LEMMONES 
Rating:
3.0

Customer did not leave a comment.

BILLY ROBERTS 
Rating:
5.0

Heidi Edwards went above and beyond when my wife and I went in needing a car trailer (we had just blown our engine traveling from Arizona to our home in Michigan). She was extremely helpful, pleasant as can be, made us feel welcomed in a town we knew no one, and made us feel safe. I would recommend this place 15/10 just because of Heidi.

DANIEL LEE EVERETT 
Rating:
5.0

Door was hard to open on the trailer

MICHAEL HOWELL 
Rating:
1.0

Have a live human being at the site, says it is open but not a single human being there.

JOSE MARTINEZ 
Rating:
5.0

Customer did not leave a comment.

Darwin Koehn 
Rating:
3.0

Customer did not leave a comment.

Jessica Green 
Rating:
5.0

Customer did not leave a comment.

MICHAEL HOWELL 
Rating:
5.0

Customer did not leave a comment.

KIRK HEGER 
Rating:
4.0

Keep regular hours.

PAUL IVIE 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER BEATTIE 
Rating:
5.0

Customer did not leave a comment.

ALICE CURRENS-EBERTS 
Rating:
5.0

Customer did not leave a comment.

larry January 
Rating:
5.0

Customer did not leave a comment.

JOSE ALVARADO YAHUACA 
Rating:
5.0

Customer did not leave a comment.

Betty King 
Rating:
1.0

Had to go to the facility three times before someone was there to give me a trailer. The person who seemed to be in charge that day stood me up twice. at least the backup people were nice and came through on my third visit. It was very frustrating and cost me several hours of my time.

Robert Brandherm 
Rating:
4.0

No comments

JESUS MORALES MARTINEZ 
Rating:
5.0

Keep a person at the place all the shift because I wait for two hours when she went to lunch

AMBROSIO MORALES 
Rating:
2.0

We wanted a 15 ft truck and we were told that’s what we got and it was only a 12 ft

Mark Martinez 
Rating:
5.0

Customer did not leave a comment.

Cleburn Ward 
Rating:
5.0

Customer did not leave a comment.

TERRY SPARKS 
Rating:
2.0

Customer did not leave a comment.

CINDY SCHIERKOLK 
Rating:
3.0

Customer did not leave a comment.

Jody Jamieson 
Rating:
5.0

Customer did not leave a comment.

JANET RUBIO 
Rating:
5.0

Customer did not leave a comment.

Jared Sappington 
Rating:
5.0

Heidi is wonderful!!!!

Elgie Davis 
Rating:
5.0

Customer did not leave a comment.

BLANCA MENDOZA 
Rating:
5.0

Customer did not leave a comment.

Cheyenne Smithers 
Rating:
5.0

Customer did not leave a comment.

James Cline 
Rating:
4.0

Customer did not leave a comment.

Barbara Mallard 
Rating:
5.0

No changes needed

ASHLEY COVARRUBIAS 
Rating:
5.0

Customer did not leave a comment.

BRENDA HUSSEY 
Rating:
4.0

Customer did not leave a comment.

Brian Ashton 
Rating:
4.0

The rental went well,

John Tanis 
Rating:
5.0

The very kind lady at this facility went way outta her way to try to help me.She was very helpful and very kind.

Deborah Martinez 
Rating:
5.0

Customer did not leave a comment.

Michael Zakrzewicz 
Rating:
5.0

Thanks??

Nicholas Brewer 
Rating:
4.0

Good as it is now

Americo DeLaPaz III 
Rating:
5.0

Customer did not leave a comment.

Kenneth Burton 
Rating:
5.0

Same, keep doing what you are doing, everything excellent.

Bill Lowery 
Rating:
5.0

Customer did not leave a comment.

Thomas Richards 
Rating:
5.0

Customer did not leave a comment.

James Newberry 
Rating:
5.0

Customer did not leave a comment.

chad thompson 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top