Nothing you were very helpful
Joseph T.
Customer Reviews for Guymon Econo Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Was okay as is.
AMERICO D.Excelente servicio
ALFREDO C A.Very helpful
EDGAR H.Nice customer service
CATHERINE E.When your room to drop things off excellent no improvement needed thank you great job
PATSY ANN S.Hedi is an excellent helper in always getting us set up with the right equipment for our need. I run a moving service and she is always friendly and very accommodating. Guymon Furniture
OMAR A.There was no one at the drop off location except for someone mowing the lawn. We needed to use the website to check-in but it kept telling me I was not at the drop off location even though I was in their parking lot. The mower came over and we were able to check the truck using his phone.
RICHARD A.Vechicle was clean but was low on oil and rear tires were low on tread.
Richard L.Heidi Edwards went above and beyond when my wife and I went in needing a car trailer (we had just blown our engine traveling from Arizona to our home in Michigan). She was extremely helpful, pleasant as can be, made us feel welcomed in a town we knew no one, and made us feel safe. I would recommend this place 15/10 just because of Heidi.
DANIEL LEE E.Door was hard to open on the trailer
MICHAEL H.Have a live human being at the site, says it is open but not a single human being there.
JOSE M.Keep regular hours.
PAUL I.Had to go to the facility three times before someone was there to give me a trailer. The person who seemed to be in charge that day stood me up twice. at least the backup people were nice and came through on my third visit. It was very frustrating and cost me several hours of my time.
Robert B.No comments
JESUS M.Keep a person at the place all the shift because I wait for two hours when she went to lunch
AMBROSIO M.We wanted a 15 ft truck and we were told that's what we got and it was only a 12 ft
Mark M.Heidi is wonderful!!!!
Elgie D.No changes needed
ASHLEY C.The rental went well,
John T.The very kind lady at this facility went way outta her way to try to help me.She was very helpful and very kind.
Deborah M.Thanks??
Nicholas B.Good as it is now
Americo D.Same, keep doing what you are doing, everything excellent.
Bill L.nothing as everything was great
Lyndol H.The staff was very helpful.
Deborah M.Love doing business with Noelle & Johnathon! Their Manager, Heidi, is a Gem!!!
Elgie D.Will definitely use next time need arises. Courteous and helpful
Cheryl B.Nothing, service was really good!
Jordan S.There was a hand written not saying the person would be right back but no one came. When I called the uhaul help number I was extremely frustrated with their lack of help. I was in a brand new town with poor cell signal and was sent to an address that didn't exist when I could have saved money returning in Goodwell. The person on the phone suggested we just wait and return the next morning. It's a 18 mile drive one way. Suggesting that was ridiculous. I was beyond disappointed with the customer service I received. This was a completely negative experience.
Maegan J.Be more flexible with a request to change the location for returning the equipment
Robert S.The manager who rented the Uhaul out to me was extremely professional, helpful and efficient and overall it was a very good service rendered.
Charles C.Dunno - Great!
Daviid C.Jonathan and Heidi were very nice and very helpful. They went out of their way to help me out. I want to Thank them for helping me out.. Thanks again, Shanon
Shanon R.I would check into the internet/network connection. We had to go through the rental process twice because the program froze and lost all of the entered data.
John K.Great service
Trailer was in excellent condition. Clean and tires were practically brand new. No issues at all pulling it.
Sean F.Staff was very friendly and helpful
LALO G.The lady that took care of us was super sweet! But unfortunately we had to rate it Average based on the 2 1/2 hours we waited for her to get us into a U-Haul. The truck had hardly any gas and had some trash on the inside but overall we were happy
Jorge Aron M.I like the new location. Just a little small to move a 26 foot truck with trailer
thomas G.Big difference everything perfect.
Annette L.The lady at Guymon was very pleasant and the trailer was clean. She checked the breaks and turn signals and everything was working. When we went to load my vehicle up the next day one of the ramps was jammed in there. It took us over an hour to get it out. I don't ever haul cars so I didn't even think to pull the ramp out. It was very frustrating because we already had a bad experience the day before with the U-Haul truck we had to pick up in Norman because we made a reservation a week ahead of time and then a few days before we are moving there aren't any trucks around for another 200-300 miles.
Johnny C.