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MICHAEL B
Customer Reviews for Guthrie Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Confusing,sign on door says to go around back to shop,did not see one.
karen mSee comments above
Harold LApp took a very long time to use to pickup truck.
PATRICK GVery easy to rent and return!
Melisa MA sign that says "Park UHaul returns here" would help a lot. There are instructions on the drop off about where not to park, but nothing that helps tell me where TO park. Just putting up a couple of signs to indicate where the truck/trailer should be returned will alleviate a little stress for those of us who are conscientious about wanting to do things the right way.
Willard KIt was a difficult experience from the jump. I did the reservation online for one location and it changed to another. Took multiple phone calls with each representative giving me different information. Finally got confirmed with a close location but had to upgrade to larger truck to pick up there. The truck smelled terrible and had dog hair all over the cab. When I tried using the gauge provided in the contract for refueling, it was difficult to tell how much I had and what to put in. I went with the closest I could and it was very wrong!! Filled the tank when I didn't need to (and with gas prices it was quite a bit of money)! No credit was given for the overfill. If I have need of a truck again I'll look for other companies first. Sorry Uhaul but you were a disappointment.
Jill WI did not know what type of electrical connector I needed and when I got there to pick up the hauler I found out that I needed a adapter. They did have are sell the connector and I had to go fine one that took more time.
CHARLES RNothing really amazing how things to flow when everyone is knowable what makes a return person thanks for the raspy time it did to make a renting great
TRACY EThe on line rental and return was so smooth I wasn't sure if it was ok. Lol Super easy!
stanley kmaybe remove ice before pick up?
RITA S