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monica G.
Customer Reviews for GTC Logistics Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Great customer service, truck was clean and comfortable
Pamela C.Customer service was excellent. Karan was very helpful answer all my questions he hooked up the trailer for me and checked all the trailer tires and safety lights for me. Gracias
Abdul B.All the trucks were dirty at pick up. We originally didn't pick that location. We We arrived at the location we picked there wasn't a truck available to rent even though I called to confirm my reservation earlier that day. After waiting on hold for a customer representative because it was after hours only to be told we had to drive 10 miles away to a new location. Not only did we have to add extra miles to get the truck, that we had to pay for, but we also had to postpone our move till the next day when we had no help because they could only help the night before. The truck died constantly on the road while driving. I am planning a move to Oklahoma in a couple of month and I will not be using uhaul and your broken down high priced equipment. I know these comments don't matter to you as a company but according to the moving from California pages I belong to on Facebook, a lot of people feel the same way and would use anyone else but you for long distance moving. We all actually want our belongings to get their and if you can't handle in town moving you should stop offering long distance moving. I work at a mini storage that has a lot of locations and we are telling everyone that there are other options than uhaul.
melissa M.The first location I had a reservation at said that they equipment was not returned and moved me to a second location on the other side of town. I got to the second location and they said that they did not have it either and sent me to a third location which luckily did have it. Karan at GTC Logistics was very helpful and professional. The person at the second location on Parkway and 99 was NOT helpful or professional. He told me "life isn't perfect" after telling me the van was not available. In my position, doing my part making the reservation, needing to get out of my current house, all of my help showing up that day, and for a moment there not having a truck and being shrugged at and told that "life isn't perfect", that's a joke and he should definitely be reprimanded.
Kenney C.Kee up the great work
Larisha T.Great place for pickup and fast.
Robert A.The gentleman that checked us in was very customer focus and was great
Ricardo E.The operator went above and beyond, he stayed an extra hour just to help me out of a major jam. I can not express my gratitude enough for his kindness helping me.
Rick M.GTC Logistics should have a large wrench on hand to remove a hitch ball from a receiver hitch and turn it over.
Leo M.