Customer Reviews for GS Helpers
(U-Haul Neighborhood Dealer)

335 comentarios

11619 105 Ave NW   Edmonton, AB T5H0L9

(780) 447-2881

Horario

  • Mon–Sat
    8 a. m. - 7 p. m.
  • Domingo
    10 a. m. - 7 p. m.

Servicios en esta ubicación:

Contáctanos

(780) 447-2881

11619 105 Ave NW
Edmonton, AB T5H0L9

Servicios en esta ubicación:

Horario

  • Mon–Sat
    8 a. m. - 7 p. m.
  • Domingo
    10 a. m. - 7 p. m.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Noli B. 
Clasificación:
5.0

Amazing customer service

Elias M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sachdev D. 
Clasificación:
5.0

Uhaul trucks are value for money

Mathew H. 
Clasificación:
5.0

Everything went well

Al L. 
Clasificación:
5.0

I Have been renting Uhaul from a while, this location is the best so far. Will come back here again

Amory V. 
Clasificación:
5.0

Nice and clean Truck.

Kyle C. 
Clasificación:
5.0

Customer service is great

Dean S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Monique B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dale O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chukwuka A. 
Clasificación:
5.0

Very friendly staff who thoroughly explained everything we asked. Highly recommended!

Munseoung K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mojtaba A. 
Clasificación:
5.0

Excellent client focussed service!

Stephane D. 
Clasificación:
3.0

Knowledge of free parking nearby would help.

Colleen M. 
Clasificación:
4.0

El cliente no dejó un comentario.

THECLA K. 
Clasificación:
5.0

This location rules. Best experiences I've had at a U-Haul provider. The guys are nice, timely, efficient, and helpful. The van was basically new, pleasure to drive. They obviously put effort into keeping it clean, it smelled nice when I got in. GS Helpers sets the example for U-Haul locations. I will always try to rent through them in the future.

Andrew S. 
Clasificación:
2.0

El cliente no dejó un comentario.

Mathew M. 
Clasificación:
2.0

The employees were not able to answer when the vehicle had been maintained last or provide us with any documentation outlining the maintenance schedule. The cable wire that opens and closes the back door did not track into the spool properly leading to it breaking. We were charged for this despite it being out of our control and not having any document on when the vehicle was last maintained.

Adam M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Myron L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mojtaba A. 
Clasificación:
5.0

Fantastic location, so well organized and very friendly staff. Absolutely would recommend this location.

Catherine E. 
Clasificación:
4.0

It was extremely inconvenient that U-Haul changed the location of pick up at the last minute. I had originally requested to pick up my truck at the nearest location from my place. I inquired the customer service as to why they changed the pick up location to which I was told that it's where the inventory is....(!?) I reserved this 15' truck at this location in advance to avoid that issue and they don't bother preparing the reserved truck at the requested location?? I was very annoyed by the way U-Haul operates the business because what's the point of allowing us to choose the location of pick up when we pay and reserve the location?

Ryo T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Polis Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

james C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chad P. 
Clasificación:
5.0

Extraordinario servicio al cliente

mohammed N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Arlene G. 
Clasificación:
4.0

I booked my vehicle approx three weeks in advance. Everything went well. Picking up the vehicle was fast. Only one thing was missed. I booked two sets of utility blankets but they only had one available. Dropping off the vehicle was also fast and without any issues. Staff was friendly and helpful.

Lionel R. 
Clasificación:
4.0

The person helped personally. In other words, after dropping off this truck, he helped to try book bus reservation from Edmonton to Calgary. He offered very nice and dedicated service.

Salih S. 
Clasificación:
3.0

I was surprised that the vehicle was not filled with fuel to start! Wvery rental should start full of fuel and end full of fuel.

Barry K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter S. 
Clasificación:
5.0

The stand up dolly was not great. It could use a larger platform on bottom.

Eymard K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jaamac J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Markwell L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara G. 
Clasificación:
4.0

Customer service is great. It is a convenient location for me and I don't really have any suggestions. Parking is a bit tricky and some instructions on where to leave your vehicle in advance would be helpful.

Susan M. 
Clasificación:
5.0

Love this UHaul location. The GS Helpers staff are always so helpful. This is the second time I have used this location - given their excellent service I will only use this location in the future! Kudos to the staff!

Kathleen M. 
Clasificación:
5.0

Very helpful people. Tried to accomodate my needs as best as they can.

hessam Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leah P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERTROY E. 
Clasificación:
5.0

Great experience through oit

Maryrose E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Geraldine L. 
Clasificación:
1.0

El cliente no dejó un comentario.

Appu A. 
Clasificación:
5.0

The issues I have with what happened isn't the stores fault. The problem was having to drive roughly 27miles from my location to the uhaul. If it wasn't for that my mileage would have been a fraction of the 52miles I used. The store was great the guy was easy to deal with. I booked over the phone not thru the store. It would make sense to book people close to where they are located. My only negative feedback

Matthew D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bashar A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brianna R. 
Clasificación:
4.0

The customer service was great

TIFFANY F. 
Clasificación:
3.0

The front was super dirty with bugs. It seems from hioghwy driving.

Vicenzo S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erik B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Laurie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

STELLEN Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darrell P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Marissa Antonia F. 
Clasificación:
5.0

El cliente no dejó un comentario.

chris C. 
Clasificación:
5.0

The service rep was amazing.

Sushant L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ThiHongNhung L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Birhan E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zelda A. 
Clasificación:
5.0

El cliente no dejó un comentario.

saurin R. 
Clasificación:
5.0

Great location and best Uhaul rental experience ever

Sheri Lynn K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Younes D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamal O. 
Clasificación:
5.0

El cliente no dejó un comentario.

eric Z. 
Clasificación:
1.0

I was charged for gas even though I brought it back with the same level as when I picked it up. I even had a photo proving the level taken in the U-Haul yard in Tacoma. I sent the photos to customer service but never received a response.

Paul D. 
Clasificación:
4.0

No super happy that we were forced to go to this location over our original choice. Also, there has been no information on the $50 we are supposed to receive for not having the truck.

Nicolas L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Surya P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cristhian C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sheila B. 
Clasificación:
5.0

The lady working at this location was very pleasant and made everything quick and smooth. Good communication.

Andrew M. 
Clasificación:
5.0

Very quick and friendly service

ROBERT K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marshell O. 
Clasificación:
5.0

A seamless check in and check out experience with friendly and helpful team. Vehicle clean and functioning as indicated.

John D. 
Clasificación:
1.0

Have the uhaul ready when someone has it BOOKED.

Kennadi M. 
Clasificación:
5.0

Good jod

Walter E. 
Clasificación:
5.0

Location and staff are amazing

psyche T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

trevor B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Evans W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bridgette W. 
Clasificación:
5.0

Ensure that all competing UHaul depots learn from the young couple that own/run this location! Both individuals were very professional, knowledgeable about the business, and made the entire experience a pleasure. Also, this is the cleanest and most well organized UHaul Store I have ever used. I have used UHaul at least 50 times over the past 10 years. These two people are exceptional ambassadors for UHaul. Don Toth

Donald T. 
Clasificación:
5.0

The agent who check us in and out was so polite and very clear with instructions and very professional. I will definitely recommend to my friends.

Darryl P. 
Clasificación:
5.0

Maybe an easier way to drop off vehicle after hours. It was late, we were tired but had to do a lot of photography and “ paper-work”. To wait for the morning would not have worked for us. Gracias

Pearl B. 
Clasificación:
5.0

First time I've ever had great U-Haul experiences. This location is incredible.

Mike O. 
Clasificación:
5.0

It was difficult to upload pictures of my driver's license during on-line booking, but when I called the help line, problems were resolved quickly and professionally. The dealer was very polite and helpful. It should be noted that on the 10 foot trucks, the wheel wells cut into the floor layout.

Robert S. 
Clasificación:
5.0

Everything went smooth and Friendly staff.

Marcos G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ju H. 
Clasificación:
1.0

Be courteous and knowing the custumer come first. I did like the way I was treated. I am long term client.

Mamadou B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillipe C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrobas A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Joseph Marc S. 
Clasificación:
1.0

El cliente no dejó un comentario.

himmatjit K. 
Clasificación:
4.0

The inside of the windshield was a mess.

Michael K. 
No se han enviado comentarios para esta ubicación.

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