Customer Reviews for Griffs Service Inc
(Distribuidor de U-Haul del vecindario)

216 comentarios

3536 Q St   Omaha, NE 68107
(E Of 36th St)

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado
Horario especial
  • 10/20/2021 - 11/30/2021: cerrado

Servicios en esta ubicación:

Contáctanos

3536 Q St
Omaha, NE 68107
(E Of 36th St)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado
Horario especial
  • 10/20/2021 - 11/30/2021: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Travis C. 
Clasificación:
5.0

Retain and give a raise to Rich and his crew who keep you all processes/vehicles orderly and sharp

George A. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD T H. 
Clasificación:
1.0

Making sure the customer doesnt have to go to the side of the city to pick it up, that costs us more time and money.

Rita M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sara C. 
Clasificación:
2.0

No one was there

LAWRENCE DAVID F. 
Clasificación:
5.0

El cliente no dejó un comentario.

jenny Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dereak S. 
Clasificación:
5.0

Great friendly people.very helpful.

GUSTAV R. 
Clasificación:
4.0

Good job at this location.

JOHN C. 
Clasificación:
1.0

It was closed with no drop box for the key.

REBECCA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesse S. 
Clasificación:
5.0

Thanks for the great service!

Tom H. 
Clasificación:
2.0

I asked for 24 hours.. it was an option but within 4 hours I was getting calls from the store and uhaul was texting me demanding I return the truck. I was told other people needed the truck and I was not allowed to have the truck for the amount of time I requested. I got zero apologies for your mistake and was talked to like I was the problem. Even called my wife and was asking when I would return the truck even tho we just talked to him and discussed the length of time needed. So my service was crap and didn't appreciate the way I was treated.

Logan K. 
Clasificación:
3.0

availability of rentals

Frank G. 
Clasificación:
4.0

Reservation on line and pick up went very smoothly.

Dave P. 
Clasificación:
4.0

I was incorrectly charged. I was charged $7 for dolly use and I never used it.

Kevin W. 
Clasificación:
5.0

Nothing,you guys where just fine.

Timothy R. 
Clasificación:
5.0

The associate that did the rental for me was informative and delivered excellent customer service.

lynn B. 
Clasificación:
5.0

El cliente no dejó un comentario.

juan L. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAWRENCE A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERRY K. 
Clasificación:
5.0

El cliente no dejó un comentario.

maria G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Evan G. 
Clasificación:
1.0

The truck was clean and Brian was helpful in going over contract info, but the braking mechanism failed and I was not able to stop and hit a pole to avoid injuries. It took 5 hours of being passed around to customer service reps to get it diagnosed, towed, and a replacement vehicle scheduled. Now I have three different invoices telling me what I still owe. I call customer service and get passed around to multiple reps again. All of this just to be told they were escalating the issue to their manager. It could take 72 hours to have an answer. Also the worker behind the counter at the L street location barely said two words while preparing my replacement equipment. What a nightmare! The claim adjuster at the insurance agency did not call me back same day after I left her a message. Then she calls back and I missed the call. She leaves a message saying she can be reached in the office for another few minutes today. She will be out of the office the following day.

Brooke S. 
Clasificación:
1.0

Never driving a truck that big again

Jose B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas F. 
Clasificación:
5.0

The pick up was easy and drop off. The truck really didn't have a lot of gas and the interior of the truck wasn't all that clean. But it was a great experience beside that.

Chris B. 
Clasificación:
5.0

El cliente no dejó un comentario.

diane B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roswell H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cesar M. 
Clasificación:
5.0

Nothing! The guy that helped us was very nice and very attentive to us..

CATHI S C. 
Clasificación:
5.0

Attentive and nice service don't change

PEDRO R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zach B. 
Clasificación:
5.0

Have all the information you need before we pick up rental. Example, extra contacts for emergency Thanks

Timothy W. 
Clasificación:
4.0

The straps on the tow dolley where very worn out. One strap had a one inch tear; should be replaced immediately

Eduardo V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dulce V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim M. 
Clasificación:
5.0

very good person Mr. Brian Griffit - Omaha, NE

VINCENT M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martha S. 
Clasificación:
5.0

Nothing! Hands down best place ever and I use this location EVERY TIME!! Awesome guy!!

STACY P. 
Clasificación:
2.0

Would like to talk with someone about my experience.

Pat M. 
Clasificación:
3.0

Have a clearly marked key drop box. We hunted forever for a key drop off.

heidi M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristin F. 
Clasificación:
5.0

this is a 5 star guy

RALPH E L. 
Clasificación:
5.0

Friendly other locations could take lessons from Griffs

TIMOTHY J D. 
Clasificación:
4.0

El cliente no dejó un comentario.

KIMBERLEY J F. 
Clasificación:
5.0

Much better than 88th and L location

TIMOTHY J D. 
Clasificación:
5.0

El cliente no dejó un comentario.

DIEGO F. 
Clasificación:
3.0

Stop rating your trailers for 55mph. This isn't the 60's anymore.

KEN N. 
Clasificación:
5.0

El cliente no dejó un comentario.

VINCENT M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kyle S. 
Clasificación:
5.0

El cliente no dejó un comentario.

blanca D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brad B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda I. 
Clasificación:
5.0

The pickup was not as convenient to our residence as we had hoped, but we were given extra miles and it turned out ok.

DOUGLAS H. 
Clasificación:
2.0

A U-Haul I reserved was given to someone else under my reservation and name because the person who works for U-Haul did not thoroughly check the right person in and that was very unprofessional. Chances are I will not rent again at this U-Haul location.

Nya B. 
Clasificación:
5.0

Brian was very helpful and trustworthy. I felt comfortable with his services.

THOMAS H. 
Clasificación:
5.0

This is the second time i have rented from u-haul and both times were from this location. And both times they did an awesome job. Thank you very much for your help Brian!

George W. 
Clasificación:
4.0

Gentleman who helped us was great- very helpful. Neighborhood not the easiest to navigate, location is gas station (small more independent) which was convenient to fuel up trailered car.

Lisa B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Niccole R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gregorio E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sam R. 
Clasificación:
5.0

El cliente no dejó un comentario.

George M. 
Clasificación:
5.0

El cliente no dejó un comentario.

mike L. 
Clasificación:
4.0

Staff were friendly and polite. Service and pickup time could be faster.

Samantha O. 
Clasificación:
2.0

El cliente no dejó un comentario.

FELISHA R B. 
Clasificación:
2.0

El cliente no dejó un comentario.

Nicole R. 
Clasificación:
4.0

El cliente no dejó un comentario.

rick C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary P. 
Clasificación:
5.0

Nice helpful man appreciated his smile and fast service!

CINDI J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew B E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rich Z. 
Clasificación:
4.0

They put the truck out of service right after I showed them the leak. The guy apologized for my poor experience and refunded me for 1 of the 2 jugs of antifreeze I used, the 2nd one was out of the trunk of my car so I had no receipt.

Joe T. 
Clasificación:
2.0

Not charge people for fuel they did not use. I drove 19 miles and somehow used 7.4 gallons? That is 2.5 miles per gallon. If that were the case this truck could drive 100 miles on the 40 gallon tank before being completely empty. I do not plan on using Uhaul again.

Dustin Roger S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tito D. 
Clasificación:
4.0

The two front tie down straps are to short. Had to let air ou of tires to make it work.

JOHN G. 
Clasificación:
1.0

The truck sounds very nasty I don't know what it was but it sounded like it needed an oil change about 40k miles ago

FERNANDO A. 
Clasificación:
5.0

Way to expensive $60 for a $29.99 truck.

Richard H. 
Clasificación:
1.0

El cliente no dejó un comentario.

Dawn T. 
Clasificación:
4.0

On our last load the door went up, but we couldn't get it to close. It appeared to have become entangled on itself. Luckily we had bungee cords to hold stuff inside. Otherwise it was a great experience.

Kristine P. 
Clasificación:
5.0

The cab light didn't immediately go off after locking the truck when turning it in. I didn't have a flashlight, but I re-opened the cab and tried to read some "fine print" that appeared to indicate that there was a delay before the light would go off. But I was worried that the battery might run down if the light never went off. It would be helpful if that feature about the cab light was verbally explained when picking up the truck. Other than that, it all went just fine.

Steven W. 
Clasificación:
3.0

Fellas where personable and curtious..easy transaction and too the point with any and all questions..well done and professional service..

PETER J Y. 
Clasificación:
1.0

Check equipment better before giving it to the customer. I was charged for not returning the dolly that was never in the truck to start. But I guess it's Uhaul's word against mine....Not happy

Jordan V. 
Clasificación:
5.0

El cliente no dejó un comentario.

sandra r F. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL PAUL S. 
Clasificación:
4.0

You were very helpful but my friend wouldn't let me get y things until she gets 200$ I don't owe so that put a damdper in plans can you let me know what I was charged was charged

CHERYL J V. 
Clasificación:
5.0

Best dealer I've dealt with.

gary J. 
Clasificación:
5.0

El cliente no dejó un comentario.

dimitar P. 
Clasificación:
3.0

El cliente no dejó un comentario.

jessica m H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dora V. 
Clasificación:
4.0

El cliente no dejó un comentario.

don B. 
Clasificación:
3.0

When I got there it wasn't obvious where the actual uhaul office was.

chris S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edgar M. 
Clasificación:
5.0

Very Kind

Steve L. 
Clasificación:
5.0

Quick and easy check in/check out.

Michael S. 
Clasificación:
5.0

Griff's was great.

JAMES G S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert P. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANCE L F. 
Clasificación:
5.0

I'm active duty military and would appreciate a reduced rate. Also, why are the rates so incredibly higher in the summer months?

CASEY H. 
No se han enviado comentarios para esta ubicación.

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