El cliente no dejó un comentario.mike gillis G.
Customer Reviews for Greenwood Rent All 2002 Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Amanda B.
El cliente no dejó un comentario.goldie P.
Very helpful, great service, clean equipment, easy transaction!Emily W.
A message for U-Haul corporate: LET PEOPLE RENT SMALL TRUCKS FOR ONE WAY MOVES!!!!!! CHANGE YOUR POLICY! WHY DO I NEED TO BOOK A GODDMAN 26 FOOT TRUCK TO MOVE 200LBS OF MATERIAL? WHY DO YOU LET ME BOOK A 10 FOOT TRUCK ONLINE ONLY TO CHANGE IT ON ME! FIX THE SUSPENSION ON YOUR 26 FOOT TRUCKS I WAS BOUNCING AROUND LIKE A PAINT CAN GETTING MIXED AT THE HARWARE STORE. FOR THE LOVE OF GOD CAN YOU EASE HAVE SOME VEHICLES THAT USE KMPH INSTEAD OF MPH! STOP. EXPLOITING. THE. RENTAL. VEHICLE. SHORTAGE. GET SOME CANADIAN CALL CENTER REPS OR AT LEAST TRAIN THEM TO KNOW WHERE OUR COUNTRY IS AND WHAT OUR PROVINCES ARE!!! ITS NOT HELPING ME TO RECOMEND A TRUCK THATS OVER 2,000KMS FROM ME!! Every time I have to deal with your company it's a goddamn nightmare. The people at the branches seem nice, and do their best, but your policies are garbage.Matt B.
The rental I reserved was not available I had to take a replacement as the same cost However it was alot more in gas which i was not compensated for The cargo van would have been 75.00 in gas and this 20 ft cost me 155. So double. To transport my bed total cost was 155. Gas 400 for truckLisa B.
The location I put in my phone map, was 329 Main Street Kingston. This took me in the wrong direction. I should have used Greenwood Rent All.Amber C.
Friendly helpful dealer !George P.
Clean cab, ensure mirrors are in good working order (passenger side mirror was flimsy and could not properly check passenger side blind spots while driving), don't tell me it's a quarter tank when it's well below that, and then charge me an extra 60 dollars for (extra mileage) when I bring you the truck back with more fuel in it then when you gave it to me. Make sure the drop off location is actually open that day and if it isn't, provide instructions for a drop box.Nathan W.
First this location for not the one I choose it was given to me because of shortage of trailers, i had to travel 130 kilometres to get my trailer. In that travel time I've spent my fuel and time.harmeet S.
El cliente no dejó un comentario.ROGER S.
El cliente no dejó un comentario.Matthew M.
El cliente no dejó un comentario.PuiYiu L.
El cliente no dejó un comentario.Barry A.
They charged us for a different rental than the one we booked even after confirming the original rental was the one they were looking at. They tried to charge us an additional $175 for distance on a rental that included up to 441km even though we only drove 250km and actually overpaid for our rental by $33.Joel Z.
They exchanged the first truck (tires issued) and the second was not clean at all and have water infiltration in the cab by the seat between the cab /truck when raining (not a good experience)Eric B.
El cliente no dejó un comentario.Jasmin J.
Not a thing! Everything worked out really well, and great customer service for both pick up and drop off. Highly recommend this to anyoneAmy M.
El cliente no dejó un comentario.Darrel P.
El cliente no dejó un comentario.Carrie W.
Give discounts to customers who rent frequently. It wasn't really required for myself but those who use this service often would likely appreciate that option.Sheldon N.
Very friendly and quick to wrap things up!DARREN DOUGLAS F.
While the self check out app was easy to use and convenient we were not aware that the drop off location was closed Saturday afternoons.Joel W.
Check the truck before you giving to someone.. When I took the truck there was all the scaffolding items inside the truck and limited space because of it and it was inconvenient.Moby M.
IT IS a small outlet and does not carry a large stock of moving supplies nor does it have all sizes of vehicles for rentalveronica T.
El cliente no dejó un comentario.Jason P.
All goodscott H.
El cliente no dejó un comentario.Jeffrey H.
Just dropped off truck on sunday so it was closed.Gary C.
The gentleman here was understanding and very nice, we had dealt with him before and appreciated his attention to detailsteven B.
El cliente no dejó un comentario.Cheri B.
El cliente no dejó un comentario.Martyn L.
Very professional, curious, and equipment was perfect, the owner, went over safety checks and ensured i was comfortable with the equipment, will definitely go back and highly recommended. Thank you Greenwood rental and they're team.James Z.
The guys at the local location were great...the call from the national dude ...not so much.charlie B.
The gas gage was marked under half full on the paper I received at check in. Once in the truck, the gage read at half a tank. Returned the truck the same day, later that Saturday. I made sure to gas up and make sure the gage was at half a tank, just like when I first picked the truck up. Today (Monday 14) when I called to see if I owed anything, after my move and the owner wasn't in until today, he said I owed $29 and some change for not have the gas gage where it was at pick up, which definitely wasn't true. I explained everything to him that I stated above and he waived the $29 and some change, which was greatly appreciated. Trying to over charge someone unless they say something is not right. I was warned that this happens a lot with uhaul rentals. Just some insight on my part as a renter. Have a lovely day.Jessica D.
Staff were great!Francis Blair H.
Very accommodating, Randy, I believe is his name went out of his way to help. Davis also was a great person with whom to deal.JohnPaul D.
El cliente no dejó un comentario.Terry D.
El cliente no dejó un comentario.Donald R.
El cliente no dejó un comentario.Robert J.
El cliente no dejó un comentario.PIERRE S.
El cliente no dejó un comentario.Adam A.
I was supposed to pick up my rental in Kentville NS and was advised I had to drive to Kingston NS to pick up. This was not convenient for me, especially being advised 48 hours before my designated pick up. UHaul did add free miles and extra days for the inconvenience. I appreciated that.darryl B.
El cliente no dejó un comentario.Mel W.
Very friendly, helpful and trailer was there on time to pickup.debra D.
Make sure the truck is clean and not littered with dog hair. Also only 1/4 of a tank of gas in the truck. Office was poorly managed as well. My stuff got soaked due the the poor condion of the truck. WOULD NOT RECOMMEND!Melissa M.
great serviceroland D.
Overall good experience they were very helpful but I was not made aware of the 15$ a day insurance cost when I called for a quote or when I picked it up and was surprised to find that out when I dropped it offReiley K.
El cliente no dejó un comentario.John P.
El cliente no dejó un comentario.Diane C.
Not sure what the purpose of giving 3 contacts and their phone numbers when you have my credit card number , my drivers license and my phone number. Over kill and puts other people on the spot. Other than that the trailer and transaction was great.Brian B.
Online booking has a lot of issues. I had to continually call head office to correct things I had already requested online. Also received larger truck than requested as the truck I requested was not available at this location. I got it for the same price but because it was a larger truck I had to put more gas in it so really felt that it should have been cheaper since I requested a smaller one to begin with.Charles B.
El cliente no dejó un comentario.Jennifer K.
El cliente no dejó un comentario.JILL G.
El cliente no dejó un comentario.Jacquelyn C.
No issues at all. Excellent service.kevin P.
El cliente no dejó un comentario.HOLLY ROSE CURLE P.
Gas consumption was very heavy; mileage rate could be on a sliding scale.Mark R.
The staff were excellent. The trailer was easily accessible. A staff member assisted me with coupling to my van and showed me the safety points for review. Return was fast and easy. Will recommend and will rent again. Very Happy.Joe M.
El cliente no dejó un comentario.NEIL M.
El cliente no dejó un comentario.NEIL M.
El cliente no dejó un comentario.Nick M.
El cliente no dejó un comentario.MARK PAUL S.
El cliente no dejó un comentario.Douglas T.
El cliente no dejó un comentario.ALEC GORDON J P.
They were closed, no interaction with anyoneron A.
It was great service.Alison M.
El cliente no dejó un comentario.GARY M.
This location is a pleasure to deal with! I've rented from them at least a dozen times, and each time they are welcoming and helpful.Kris S.
I would recommend this u haul location. Friendly staff , excellent service and top notch equipmentRAYMOND GERARD M.
The guys at Greenwood Rentall very knowledgeable and friendly will be back again cause of themJOHN H.
Need to clean trucks. Sticky and stinks. Returned truck to metro equipment on green St, hali. Would not refund my deposit and I had to drive to horshoe lake Dr to get my refund. Not impressed with dealer at metro. Roland at greenwood rent all is great. No issue there.anthony A.
The truck cab was very dirty when we picked it up coffee spilled throughout the cab and the previous renter had smoked in the truck. Also the back of the truck was swept out.Aaron P.
El cliente no dejó un comentario.Kris S.
The U-Haul equipment at this site is all in good order. The site itself is the equivalent of a junkyard and does not represent U-Haul well. Lots of non-repairable equipment strewn around the property creating an unsafe and unsightly venue. I would recommend U-Haul change its neighbourhood dealer for this area. It was an after hours pickup so no interaction with the owner was available.David L.
El cliente no dejó un comentario.Kenneth S.
Very quick and easy and good advice.Kevin O.
El cliente no dejó un comentario.ryan W.
the truck needs to be seen by a mechanic. it was not safe to be on the road. now you have taken money out of my account leaving me short on rent. like wtf. so much for fucking Christmas....Jeremiah Joseph P.
The guys at Rent-All are great. They are very friendly but the truck I got was absolutely disgusting! It smelt like either shit, or old work boots. The truck itself drove like it would fall apart, and to top it off the tires were bold. Luckily I did not have far to move but I don't feel that makes it a good excuse to rent a poor truck. As I said I like the guys at this location, I have rented trucks before from them, but the truck was a poor choice. I will still recommend them but hope in the future they will check over their trucks a little better.Jenna B.
El cliente no dejó un comentario.dale R.
Great service. Easy.lisa S.
El cliente no dejó un comentario.David H.
Staff very quickly dealt with my return. I was in and out in 5 minutes, and they even disconnected the trailer for me. Awesome service at this location!MICHAEL ERNEST H.
Spent 1 hour looking for the lock box that had the keys in it, it was in the back of a junk lot on the corner of a fence that was blocked by junk. Had to call u-haul to see where the keys were and it took them awhile to see where the box was. Very frustrating and was a terrible place to have the lock box.Melissa P.
El cliente no dejó un comentario.Stephen W.
Manager was very helpful and would go there to rent or return again for sure.Fred W.
Exceptional customer service.Christopher B.
The gentleman that served me was exceptional! He was extremely nice and professional.Jordan V.
El cliente no dejó un comentario.Wayne D.
El cliente no dejó un comentario.Verilea W.
Return customer. Always happy and eager to help. The representative is courteous and able to answer my questions. Always excellent service.Joseph M.
very cheerful and friendly .my second time dealing with this person .doug M.
Excellent and fast service. Had exactly what I wanted. I will definitely go back to this location.Joseph M.
El cliente no dejó un comentario.CHARLES W C.
I am very unpleased with the service I received from Uhaul. Thursday I had it set to pick up my truck at 7AM. Showed up 15 minutes early and my truck was not ready. 1) it was blocked in by another truck 2) it was dirty/uncleaned (which is terrible considering the time we are in) 3)the truck still had items from the last driver in it 4) the system wasn't working right and my reservation wasn't prepared 5) got my truck 1 hour after arriving, even then it was very inconvenient 6) the hour wait to FINALLY get a truck after a reserved it a week prior to ruined my entire day. 7) not only was I pushed off my original schedule, I was unable to get my new apartment key in time having to rent a room else where. 8) the man who I dealt with at the dealership had no idea what he was doing 9) I had reserved a 10ft truck and the reservation was set, the day before you no longer had the size I needed and upgraded me to a 15ft truck (with no extra charge) which ends up taking and using more gas I hadn't originally planned for. 10) I had paid for my truck online prior to picking it up and when I picked it up I was charged an additional 47 dollars. I paid taxes twice! 11) I rented a truck for 2 days, that's 48 hours. I had my truck for a little more than 24 hours and was charged a whole extra day. This trip ended up being more expensive then originally planned and it was because of the lack of communication and preparedness on your behave. I would like some sort of refund or compensation for the inconvenience you have caused me during my move! I do not accept all these additional charges. My phone number is (902) 760-0436 , please call me so we can sort this out. If not, I will be making a bunch of unhappy phone calls due to the service I have received!!Cheneyce B.
Service was great. The trailer was ready earlier than expected, and we returned it early, as well. No problems.Paul O.
El cliente no dejó un comentario.tim S.