Customer Reviews for Greenwood Rent All 2002 Inc
(U-Haul Neighborhood Dealer)

307 reviews

329 Main St   Kingston, NS B0P1R0

(902) 765-6075

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(902) 765-6075

329 Main St
Kingston, NS B0P1R0

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Always friendly and excellent service.

Kevin O 
Rating:
5.0

Customer did not leave a comment.

Kyle J 
Rating:
5.0

Customer did not leave a comment.

Keith F 
Rating:
4.0

Customer did not leave a comment.

Deborah W 
Rating:
5.0

Customer did not leave a comment.

Philippa A 
Rating:
4.0

Customer did not leave a comment.

STEPHEN L 
Rating:
5.0

Funny how there's no generic question about my booking experience. I booked this U-Haul 1 month in advance and then one day before I'm scheduled to pick up the truck I'm told I don't have a 10' truck but instead a 15' truck and it is an hour an a half from where I booked to pick it up. So it's 3 hours out of my day, a $200 Uber, and additional gas that I had to pay for a 1900km drive I had to do. Completely ridiculous. If this is common (which I know it is) then it means the business plan is flawed. Hire drivers to move the vehicles from location to location so that the customers have what the booked and requested.

Eric M 
Rating:
5.0

Customer did not leave a comment.

Paul A 
Rating:
5.0

Customer did not leave a comment.

Yanick P 
Rating:
5.0

This place was exceptional, not like Whynots in Liverpool. They're a bunch of assholes, to put it lightly!!

thomas o 
Rating:
3.0

Customer did not leave a comment.

CHRISTOPHER M 
Rating:
5.0

Customer did not leave a comment.

Kevin O 
Rating:
5.0

Customer did not leave a comment.

Garrett H 
Rating:
5.0

Customer did not leave a comment.

Majaed M 
Rating:
5.0

Customer did not leave a comment.

Majaed M 
Rating:
3.0

Customer did not leave a comment.

Brian B 
Rating:
5.0

Roland and staff are very friendly and easy going. Not just for uhaul but their rental and repair business. Best around.

Jodi J 
Rating:
5.0

Always excellent service!

Kevin O 
Rating:
3.0

Customer did not leave a comment.

GAIL A 
Rating:
5.0

Roland and staff make it easy. Great crew.

Jodi J 
Rating:
5.0

Customer did not leave a comment.

Cara R 
Rating:
3.0

Rented the U-Haul for a short distance move. Vehicle was ready for pick-up on time. Upon initial inspection vehicle interior was dirty. There was a quarter inch of liquid(coffee) in the bottom of the cup holder along with small amounts of garbage. Front floor not swept. Returned the way it was picked up.

Jody W 
Rating:
3.0

It was fine but I had to drive two hours to get something that was still wrong size

Stephane S 
Rating:
5.0

All around Excellent. Right trailer for the job.

Douglas T 
Rating:
5.0

The guys at Greenwood Rent-All are always excellent to deal with and the 5x8 trailer with a ramp is perfect size and design for our needs.

Kevin O 
Rating:
4.0

Customer did not leave a comment.

Heather G 
Rating:
3.0

Customer did not leave a comment.

Leighton W 
Rating:
5.0

Customer did not leave a comment.

DOMINIC J 
Rating:
4.0

Customer did not leave a comment.

Roy W 
Rating:
5.0

Customer did not leave a comment.

PAUL B 
Rating:
5.0

Customer did not leave a comment.

Matthew G 
Rating:
4.0

Customer did not leave a comment.

chris s 
Rating:
5.0

Customer did not leave a comment.

chantal p 
Rating:
5.0

Renting from this location is always convenient, easy and stress free.

Charles V 
Rating:
2.0

The auto trailer ties weren't in good condition, and they had to be changed. Also, they didn't tie the car well because during the trip we figured out the tires weren't untied and it almost caused an accident.

Ana R 
Rating:
3.0

Having lots of issues with getting my deposit back after almost a month since I rented the truck

Jenna B 
Rating:
5.0

Customer did not leave a comment.

rewards f 
Rating:
4.0

Trailer was greasy inside and dusty. I used to wash it before use

OLEKSII D 
Rating:
5.0

The back of the truck has a lot of debris and dirt in it. The main cab was clean, just had mud stains on floor. Great service though and super helpful!!

dan g 
Rating:
5.0

Customer did not leave a comment.

Gail P 
Rating:
5.0

Customer did not leave a comment.

Kathleen M 
Rating:
5.0

Customer did not leave a comment.

Cecil A 
Rating:
3.0

Staff very friendly and efficient.

elizabeth f 
Rating:
5.0

I have rented U-Haul's from Greenwood Rent All, too many times to count. Whether it be for business or moving. A lot of times it's for moving someone else in very short notice. Roland has always been accommodating and amazing!

relax w 
Rating:
5.0

Friendly, helpful he made my stressful day less so it helped that he smiled and laughed 10 out of 10

cheri c 
Rating:
5.0

I am very pleased. The representative came out and assisted me with connecting the unit to my vehicle, they demonstrated its use and went over the safety features. This was my first time with a car dolly and I was completely satisfied with the explanations and assistance. Thank you very much

Joe M 
Rating:
5.0

Very good services. Thank you

Carmelita J 
Rating:
3.0

I picked up the 15' UHaul at 0830 and returned it by 1110. I had booked the truck a week in advance and upon getting to the rental location I was informed someone else had booked it BUT it was after me. I was asked to return it by 1100 despite having booked it a week prior and needed it for the whole day. We ended up rushing to the my storage where we loaded up only large items and rushed to my new place & unload in the driveway so to have it back by 1100. It made for alot of work especially since I had to use my own vehicle and trailer afterwards to retrieve the rest from the storage unit. Needless to say it wasn't a pleasant experience having to bolt there and back and having to move heavy furniture more than once. Upon reviewing my invoice I paid the FULL FEE despite only having it not 3 hours. Brian George 709-687-3353

Brian G 
Rating:
4.0

Apparently when renting a truck within Nova Scotia and having to cross the Cobequid pass (within NS) to move still within NS, the pass control charged our two trips with the 26’ truck as the vehicle was registered in Virginia USA and not NS was charged. It’s not the amount it’s something that should be mentioned that if crossing toll booths you will be charged the amount required to cross regardless if you are a resident or not. May want to inform those that rent the trucks that because if the registration of the vehicle you will be charged accordingly. Just something to consider for future users of the companies product.

Dan S 
Rating:
5.0

Customer did not leave a comment.

Mathieu H 
Rating:
4.0

Customer did not leave a comment.

Garry M 
Rating:
5.0

Nothing.

Daniel S 
Rating:
5.0

Customer did not leave a comment.

JOHN S 
Rating:
5.0

Customer did not leave a comment.

Carmelita J 
Rating:
5.0

Customer did not leave a comment.

gerrit B 
Rating:
5.0

Customer did not leave a comment.

Sean W 
Rating:
5.0

It was a pleasure dealing with the staff at this location.

ken r 
Rating:
5.0

Customer did not leave a comment.

Sandra M 
Rating:
3.0

Great experience except that I was charged for packing pads and did not receive any

Tim M 
Rating:
5.0

Customer did not leave a comment.

Leonard P 
Rating:
3.0

Customer did not leave a comment.

John M 
Rating:
5.0

Easy drop off. Highly recommend

Peter D 
Rating:
4.0

no issues all good

John M 
Rating:
4.0

Customer did not leave a comment.

John M 
Rating:
4.0

Everything was perfect.

WILFRIED K 
Rating:
3.0

The staff look like they have some hands on experience. It's a small gas engine repair shop (handy IMO). Quick on the hook up of the equipment, upon return, no issues or upset staff for late return. Comfortable atmosphere due to casual staff, I will return. Thanks

Paul B 
Rating:
5.0

N/A

Jacob M 
Rating:
5.0

no issues staff very friendly and helpful.

John M 
Rating:
5.0

Always great helpful service and excellent to deal with. Look forward to renting the same in a few weeks.

Kevin O 
Rating:
3.0

Customer did not leave a comment.

Wayne A 
Rating:
3.0

Customer did not leave a comment.

Pierre M 
Rating:
4.0

Customer did not leave a comment.

Jennifer G 
Rating:
5.0

Customer did not leave a comment.

Wayne F 
Rating:
4.0

Customer did not leave a comment.

MICHELLE E 
Rating:
5.0

Customer did not leave a comment.

Norman P 
Rating:
5.0

I have great customer service at this location. He is first rate and bends over backward to help the customer. Highly recommended dealer!

Robert J 
Rating:
5.0

Transmission was down a liter. Windshield wipers needed to be replaced.

Kirk B 
Rating:
5.0

Have what I wanted to rent(blankets) at this location

Leo B 
Rating:
5.0

Customer did not leave a comment.

Mark T 
Rating:
5.0

Great experience, easy to rental and return process. Thank you.

ken r 
Rating:
4.0

Customer did not leave a comment.

Carolyn W 
Rating:
5.0

Great and simple experience. Thanks!

Michael L 
Rating:
4.0

Customer did not leave a comment.

Douglas H 
Rating:
4.0

Reverse light is out, fuel tank was not full, and the cost to rent the truck for one day is nuts. Equipment was clean.

Blair G 
Rating:
5.0

Customer did not leave a comment.

Lee W 
Rating:
5.0

Customer did not leave a comment.

Daniel D 
Rating:
3.0

Not many parking places to return the truck.

Nathaniel S 
Rating:
5.0

Showed me all the proper connections and answered all my questions

ben m 
Rating:
5.0

Very professional in dealing with me.

Frederick R 
Rating:
5.0

It will be nice to have frequent customer discount or privileges program

Steve M 
Rating:
3.0

Customer did not leave a comment.

Sue P 
Rating:
5.0

Customer did not leave a comment.

Grant G 
Rating:
5.0

Customer did not leave a comment.

Howard A 
Rating:
5.0

Customer did not leave a comment.

Michael H 
Rating:
4.0

Very friendly and informative, demonstrates how the equipment works Wonderful experience!

George P 
Rating:
5.0

No improvement. Very friendly staff and good truck.

Jeff R 
Rating:
5.0

Nothing. Everything went as smooth as possible and Greenwood Rent All Service was very professional and accommodating.

Paul B 
Rating:
5.0

Customer did not leave a comment.

angela p 
Rating:
4.0

Customer did not leave a comment.

Ralph K 
Rating:
5.0

Customer did not leave a comment.

mike g 
No reviews have been submitted for this location.

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