Customer Reviews for Green Valley Junction
(U-Haul Neighborhood Dealer)

188 comentarios

10563 S US 19E Hwy   Spruce Pine, NC 28777

(828) 592-2060

Horario de oficina

  • Mon-Tue: Closed
  • Wed-Fri: 11 am - 6 pm
  • Sáb.: 10 a.m. - 6 p.m.
  • Sun: 12 pm - 6 pm

Servicios en esta ubicación:

Contáctanos

(828) 592-2060

10563 S US 19E Hwy
Spruce Pine, NC 28777

Servicios en esta ubicación:

Horario de oficina

  • Mon-Tue: Closed
  • Wed-Fri: 11 am - 6 pm
  • Sáb.: 10 a.m. - 6 p.m.
  • Sun: 12 pm - 6 pm
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

The Green Valley location was absolutely awesome. Mike went out of his way to help me rent a trailer when the location closest to my home did nothing to help me out when I needed a trailer during a holiday weekend. U haul needs more owners like Mike that puts customer first.

Craig R 
Clasificación:
5.0

Friendly and helpful.

Ralph S 
Clasificación:
5.0

El cliente no dejó un comentario.

NORMAN W 
Clasificación:
5.0

Very nice and professional. No problem dropping the trailer off.

PAUL A 
Clasificación:
5.0

👌

RANDOLPH D 
Clasificación:
4.0

El cliente no dejó un comentario.

Barry L 
Clasificación:
5.0

The guy was very friendly and helpful. Will definitely visit this location again.

FRANCIS B 
Clasificación:
5.0

In mountain areas describe best equipment for the terrain. Thankfully the owner explained that it'd be better to get 15' since it was double axle on rear and would go better in the snow and wet hills! Your website needs that type of information as well!

Lori M 
Clasificación:
4.0

El cliente no dejó un comentario.

Lahna E 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD M 
Clasificación:
3.0

Equipment was poorly maintained. It ended up having a leak and tons of water came in while moving and damaged almost everything.

Samantha P 
Clasificación:
5.0

El cliente no dejó un comentario.

Trey H 
Clasificación:
2.0

This poor owner, Mike, was overworked, stressed beyond belief, yet accommodated us! He deserves a 5 star review, despite his regiona/state office's performance. The regional U-Haul office as well as the "traffic" dept was a nightmare to deal with. I would give them 0 stars if possible! U-Haul as a whole should be ashamed of their work

SARAH H 
Clasificación:
5.0

The man over the store went above and beyond to make sure my experience was great. It was actually my first time renting a Uhaul and now thanks to him making it a seamless process I will be back, especially to Green Valley Junction!

Amber H 
Clasificación:
5.0

Have used this location twice to pick up a 26-foot U-Haul truck. Very accommodating! Excellent experience!

Cynthia W 
Clasificación:
5.0

I think the guy is doing excellent considering the area that were in got hit by Helene and he's got a deal with a lot of people dropping off their trailers and trucks

David G 
Clasificación:
5.0

Excellent customer service. Very friendly staff

Thomas F 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol H 
Clasificación:
5.0

Clean site. Well maintained and easy to get to.

Kandace B 
Clasificación:
5.0

Have used this location several times. Always a good experience.

ANTHONY M 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN B 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENT N 
Clasificación:
1.0

Nothing against this particular location. It is Uhaul that is horrible. Apparently they do not hold your reservation. They texted me at 8pm the night before we were to pickup the vehicle that we had to drive 100 miles round trip out of our way to pick up a larger truck that we did not need but required more gas. This added a lot of time on to an already long day. I spent an hour on the phone trying to reach anyone at uhaul Friday night. It was after hours by the time they shared this change. I was promised a $50 discount for the inconvenience but did not even receive that. I called to ask about the $50 credit and was told someone would call me back. They never did. Apparently Uhaul does not meet any commitments. We have use we Uhaul for years but it's time to give Penske or Budget a chance with our next move in August.

DIANE B 
Clasificación:
5.0

Amazing staff

Coree L 
Clasificación:
5.0

Friendly staff, easy transaction. Thank you!

Ronald S 
Clasificación:
5.0

El cliente no dejó un comentario.

Billy R 
Clasificación:
3.0

N/C

ROGER W 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacquelyn A 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin H 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth K 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth D 
Clasificación:
5.0

El cliente no dejó un comentario.

Mack H 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra B 
Clasificación:
5.0

Highly recommend, very friendly, knowledgeable personnel.

Susan B 
Clasificación:
4.0

El cliente no dejó un comentario.

Paul R 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard W 
Clasificación:
5.0

It went very smooth. Truck ran fine and did it's job for the 4hr trip. Gas mileage was way better than expected. I would rent one again from them when needed. 5 stars from me.

Heather T 
Clasificación:
5.0

El cliente no dejó un comentario.

Philip P 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank K 
Clasificación:
5.0

First time using this vendor and they were great! Highly recommended.

DEBORAH M 
Clasificación:
5.0

This place is perfect! The owners are professional and friendly. I have never had a bad experience here and I have rented here several times. I have rented uhauls at other places, but the experience is never the same. Easy 10 Stars!

Barbara B 
Clasificación:
5.0

El cliente no dejó un comentario.

Phil S 
Clasificación:
5.0

So flexible and professional, I would definitely recommend this location

Lisa M 
Clasificación:
5.0

All good.

Richard M 
Clasificación:
5.0

Everything was fine as expected.

eric g 
Clasificación:
5.0

El cliente no dejó un comentario.

Will H 
Clasificación:
5.0

Great, thanks

Steve W 
Clasificación:
4.0

El cliente no dejó un comentario.

richard k 
Clasificación:
5.0

Used several times in past. Always good service.

Anthony M 
Clasificación:
5.0

Friendly and helpful service. Great store inside too!

Steve M 
Clasificación:
5.0

Mike was awesome to work with! Thank you

JOHN G 
Clasificación:
4.0

El cliente no dejó un comentario.

Micheal S 
Clasificación:
5.0

El cliente no dejó un comentario.

Ed D 
Clasificación:
5.0

As always a perfect experience! Thank you so very much, I'll definitely be back!

Barbara B 
Clasificación:
5.0

The best, as they always remember the locals!

Barbara B 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenny S 
Clasificación:
5.0

Nothing...it was just fine

RONALD B 
Clasificación:
5.0

El cliente no dejó un comentario.

Monica C 
Clasificación:
4.0

El cliente no dejó un comentario.

GREG S 
Clasificación:
4.0

I was charged for insurance but I opted out during the reservation stage

shaun a 
Clasificación:
5.0

Everything was just fine.

RONALD B 
Clasificación:
5.0

El cliente no dejó un comentario.

Kaitlyn H 
Clasificación:
3.0

El cliente no dejó un comentario.

Martine M 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenny S 
Clasificación:
5.0

El cliente no dejó un comentario.

Clarissa W 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua M 
Clasificación:
5.0

GREAT TO DEAL WITH !!

Kenny S 
Clasificación:
1.0

Costed me over $400 to move 92 miles.....I had to put $60 in gas to go 92 miles. They marked down 1/4 tank of gas when it was empty. Charged $25 to clean it when it was not dirty. Was told $135 was a deposit. Called uhaul and they told me it wasn't. Costed me about $400. Should have just hired someone to move for me.

Elijah B 
Clasificación:
4.0

Mike is very helpful.

Don F 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES H 
Clasificación:
5.0

Nothing that I am aware. Couldn't have been more satisfied!! :)

Cynthia W 
Clasificación:
4.0

El cliente no dejó un comentario.

James M 
Clasificación:
5.0

Everything went very well

lillie g 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim L 
Clasificación:
1.0

way to crowded .you had me drop the trailer off an hour from where i was at when there was one 20 min away in banner elk.the place was closesd at 2 pm .looked abandoned no cell reception noway to contact

jimmy h 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff D 
Clasificación:
5.0

Disconnect went extremely easy and fast,

Thomas M 
Clasificación:
4.0

El cliente no dejó un comentario.

PATRICIA A 
Clasificación:
5.0

El cliente no dejó un comentario.

NICOLA P 
Clasificación:
5.0

All good by me.

JAY L 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd E 
Clasificación:
5.0

El cliente no dejó un comentario.

Troy H 
Clasificación:
5.0

This isn't against the pick up location but the trailer has a mechanical issue while in transit. U-Haul roadside assistance was not very flexible in helping me. I ended up pulling the damaged trailer to a U-Haul location and unloading into another trailer but I had to just make it happen rather than have the roadside assistance department be helpful. Otherwise everything was fine. But it is always easy when everything goes as it should. When we get off script, that is when you find out how good a company is and in this case, U-Haul didn't impress.

Daniel W 
Clasificación:
5.0

The manager was extremely helpful in making my trip to Florida more manageable.

HarryC W 
Clasificación:
5.0

The owner/manager of the site was extremely accommodating in terms of his own availability outside business hours, helping me select the appropriate size vehicle, and being both professional as well as personable. Renting was a really great experience!

Lee H 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe B 
Clasificación:
5.0

I have to say renting the u-haul truck was stress less and returning it was a breeze.

Justin C 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY M 
Clasificación:
5.0

This was an excellent experience from the time I arrived until I dropped off the truck.

Susan S 
Clasificación:
5.0

El cliente no dejó un comentario.

Eugene B 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa G 
Clasificación:
1.0

This was on a super sketchy independent location. No one was there to help check me out.

Lucius M 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles G 
Clasificación:
5.0

Lisa and Mike are the most helpful people in the world. They are awesome and will refer people to them when needed

James S 
Clasificación:
5.0

This was my first time visiting this business and I had a wonderful experience!

ANNA S 
Clasificación:
5.0

Nothing. Guy was awesome who helped us. Everything was easy. Truck was clean.

Rebecca S 
Clasificación:
5.0

The gentleman that assisted me at the Spruce Pine Uhaul with my rental was awesome.

Gary W 
Clasificación:
3.0

I would suggest that hourly rates be considered because I needed the equipment for only an hour but I was still charged the full day rate . Also, I'm a Veteran and no discount was given for Veterans. So SAD!!!

CHRISTOPHER K 
Clasificación:
4.0

Work on the truck.

Bart F 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis B 
No se han enviado comentarios para esta ubicación.
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