Excellent service by Gene in Scranton, PA, which was the drop-off location. Gene was always professional and friendly from the first phone call to renting a storage space.
THERESA P.
Customer Reviews for Green Ridge Self Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Swing door hold back missing from right side. Created loading issues during windy conditions. There is a piece on the door for this but nothing on the trailer body to use to hold door open
bill C.Gene who was the representative in whom I dealt with in Scranton ,PA was absolutely wonderful. He was so helpful and patient as I had to cancel several times due to not being able to get help on the days I requested to get the truck.
Donna K.Not over book.
MICHAEL G.Odd because it exists behind an autobody shop/care sales place thus making it hard to spot. However, I feel this is me being picky and not constructive. This location is satisfactory.
Nick S.This is the best location of UHaul in my area. When you reserve you get what you are expecting and the service is absolutely the best.
Lisa D.The person attending was very professional and took care of all my moving needs
Juan G.GENE ..the front desk guy ...was the most pleasant and experienced guy i have ever encountered with ,,in all my years of renting vehicles... BIG KUDOS to him.. i will definatly be renting from him again... in the near future
Michael C.Owner of this location went out of his way to make sure things were ready and available to me when it was need. Definitely recommend using him when ever needed.
Jason R.Great Customer service!
Richard G.Everything went great very friendly and easy going owner..
Robert H.Gene was very helpful. He answered my questions about a future rental, was very professional and helpful.
Judith Z.The attendant ( Gene) was very helpful, prompt and a credit to the company! Uhaul has a very good employee with Gene, good employees like him are hard to find.
Herbert F.Computer was intermittent. Took extra 5+ min (to process my previously entered advance registration)
Scott L.Gene was terrific
Harry W.always a great place! will always return and recommend to anyone
Whitney K.Jean was very friendly and knowledgeable help me understand the tow dolly better one out of his way to go is going
Ronald F.u-hall was great! thank you
Whitney K.Gene was fantastic so helpful will always use green ridge self storage because of him!😊
Kayla S.Customer service rep was great, went above and beyond despite a power outage!! Thank you
Monty L.Easy pick up
Michael F.Great experience, Gene was great to work with! Steve Arling
Steven A.Always courteous and precise!!
Daniel S.Advise people they will need additional contacts or other ID when you arrive to rent the truck.
Ron Z.Nothing! A perfect experience. Gene made sure all my questions were answered and gave invaluable advice and help. I will recommend this location to everyone I know!
John Z.Gene was very helpful and polite helping with trailer hook up.would use this location again .Don
Donald S.The owner/manager is always timely and good mannered when speaking to him.
Kyle W.Gene, the rep at the rental location was very helpful and easily accessible.
Nicole B.The customer service went above and beyond my expectations. I would recommend to anyone.
George A.Both of the employees that helped me were super nice and respectful they do their job right
MARIA S.I have used this location before and have always been very happy. I will recommend this location to all my friends. They are very nice and helpful.
Bernadette W.Service was friendly and helpful.
Daniel P.Gene was cordial and helpful. A good personal experience. I only wish I was able to use the 24/7 checkin process before the location opened at 0830
Antony D.I have to say each time I have rented a truck and now a storage unit - I have always received fantastic service. Gene is not only friendly but extremely professional and personable. I continue to bring my business to this location because I know I will always receive top notch customer service from Gene.
Leah I.the best u haul vendor in the whole wide world. I have dealt with many. these guys are the best.
Christopher E.Gene is a great guy always kind and considerate thanks Gene
Gregory M.There was not always someone at the office, although a cell phone was given once you made a reservation at this location in person. However, the sign on the door gives the switchboard number to contact if there is no one available, and it did not seem as though messages were getting relayed to person at this location in a timely manner. I called twice and got the switchboard, who said they would notify the local office and have someone get back to me. However, that never happened. Therefore, I went to the Green Ridge location and the gentleman working said he never got the messages on his phone. But, when he looked on his computer, they were in his email. I would recommend the gentleman's cell number be put on the door, not the switchboard number.
Lisa W.N/a
Fredrick T.Great service! I really liked the way he had the truck running and showed me to “tow†button to make the truck drive better ( I was not towing ).
Dane G.I think that guy that handled the phone was Keith. He was great! Helpful, considerate and friendly. Makes doing business there a pleasure.
Gregory K.There's was no one there when I returned . They said if no one is here drop key in box. Other than that everything went great . 100%
Daniel R.This location is great. main office moved me to downtown but it was fixed fast.. will use again.
jeff V.Nothing Service was excellent
Donald S.This is a compliment. The person who helped us was great. I will always go to the Green Ridge St
Diane R.