Customer Reviews for Greco Auto & Truck Parts
(U-Haul Neighborhood Dealer)

214 comentarios

6014 State Hwy 5   Palatine Bridge, NY 13428

(518) 673-2457

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(518) 673-2457

6014 State Hwy 5
Palatine Bridge, NY 13428

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
2.0

Ordered a utility cart and when I got to my location the utility cart wasn't there. Have been credited for the cart but could have used it in the move. Personal was very nice just should have revised the order. When I called uhaul about the utility cart, wait time was an hour! That's unexceptable.

Brenda B. 
Clasificación:
2.0

Overcharged with insurance coverage I did not request.

James W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher T. 
Clasificación:
5.0

El cliente no dejó un comentario.

charles S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin B. 
Clasificación:
5.0

Great service, nice truck

Roy D. 
Clasificación:
2.0

I was charged more than quoted without explanation, the owner called and texted me to come in earlier although I had scheduled a specific time, so I respected his wishes and completed the transaction over the phone. When I picked up the truck my equipment rental was not included although I paid for it.

Alexander B. 
Clasificación:
5.0

Provide a broom. I would have liked to sweep it out when I returned it. It was so much easier to drive than I thought. I was afraid of the size at first! The seat was more comfortable than my own car! Very pleased!

patrick O. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDRZEI G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFERYC J. 
Clasificación:
4.0

Put a jack on your trailers.

James R. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHERWAYNE O. 
Clasificación:
4.0

El cliente no dejó un comentario.

David P. 
Clasificación:
5.0

All was good

tim F. 
Clasificación:
5.0

Jason does an excellent job, very easy to work with and very knowledgeable.

Roy D. 
Clasificación:
5.0

Great, friendly, and efficient folks. Equipment is very durable and gets the job done right.

Gregg D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Warren R. 
Clasificación:
5.0

We had to drive over an hour away to pick up the tow trailer. We were having difficulty getting a 26 foot truck to rent in the immediate area. Mr. Greco found us a 26 foot truck and hitched the tow trailer onto the truck for us and our car onto the tow trailer. He was super nice, very professional, and really treated us with kindness. Great owner, great business and respected our needs so graciously. Highly recommend!

Margaret G. 
Clasificación:
5.0

I appreciate uhal for the service. The only thing was wrong. When your coming to a stop to press on the breaks it would skip. Other than that i made it back safely.

Patricia T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen C. 
Clasificación:
5.0

Jason was great!

ivy P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lynn C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen A. 
Clasificación:
4.0

Only wish they had some smaller truck options!

EUNICE H. 
Clasificación:
2.0

The cab was filthy. Coffee drips, food crumbs on dash board, dusty, just dirty overall. Given that we're in a Pandemic, I would have expected the cab would have been wiped down after someone else used it! I thoroughly wiped down the entire cab myself before we used it. Also I got there when they were open and they directed me to use the App to pick up the truck. Cell service sucks there and I got no response from the I reent attempts on my cell to log in. They quietly closed and left leaving me high and dry. I did call UHaul 800 number and the assistant Rachel was fabulously helpful!! Lastly I rented 2 bags of moving blankets and a furniture dolly and none of that was in the truck. Rachel arranged for a different UHaul location in Fonda to supply me with the items, but I had to drive there to get them. Entire ordeal put me almost 2 hours behind my schedule to leave for Pennsylvania. Nit impressed at all.

MARK C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karl S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan S. 
Clasificación:
5.0

Nothing, it was exactly what I needed. Thank you

brenda H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrea J. 
Clasificación:
1.0

We had to clean the truck. In this age of COVID, that's unacceptable. There were no instructions regarding ez pass. We rented it for one day. We picked it up 8:30am and returned it at 8:30pm. We were charged for FOUR DAYS. We wanted to support a local business. I won't go back.

tim F. 
Clasificación:
5.0

always make sure the equipment is top. Thank you!

bart K. 
Clasificación:
5.0

El cliente no dejó un comentario.

kathy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

EUGENEPATRICK R. 
Clasificación:
4.0

U-Haul representatives need to be trained on new procedures, like uploading pictures of rental equipment.

MICHAEL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlina C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis B. 
Clasificación:
4.0

The truck was dirty inside. The cup holders were all dirt/mud

Amanda A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Meeann D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joan L. 
Clasificación:
5.0

El cliente no dejó un comentario.

David K. 
Clasificación:
5.0

El cliente no dejó un comentario.

sheryl H. 
Clasificación:
5.0

Great experience. Made reservation online and it was an easy process and literally was in and out in less than 5 minutes. The manager was very nice, friendly and helpful.

Fahad S. 
Clasificación:
5.0

Upon drop off with the Mobile check in i was unable to enter because it said i was incorrect with miles.

Catherine D. 
Clasificación:
5.0

Great rental. AC was cold and drove great.

Marigrace H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerome G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristin A. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN D. 
Clasificación:
5.0

Great experience. Easy in and out. Vehicle was ideal for my use, and it was very clean and ran great as well. Jason Greco was really nice to deal with as well.

Frank V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heidi V. 
Clasificación:
5.0

price is high

chris C. 
Clasificación:
5.0

Jason was great to work with

Roy D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Robert R. 
Clasificación:
5.0

Kason does a great job. I rent almost every weekend in the fall and could not do it without him.

Roy D. 
Clasificación:
1.0

Uhaul was double booked at another location I was supposed to pick it up at. They sent me to this location. Uhaul was literally just returned and had spills in the cup holder and smelled terribly of smoke the entire 2 days I drive in it( I don't smoke). Was disgusting. The manger offered to clean it but I was already delayed because if having to drive out there to get it. Definitely did not get compensated enough for this inconvenience nor with the condition of the uhaul.

josh H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joseph L. 
Clasificación:
5.0

El cliente no dejó un comentario.

aaron C. 
Clasificación:
5.0

Jason was very accommodating

Roy D. 
Clasificación:
5.0

Jason is great to work with

Roy D. 
Clasificación:
5.0

it was easy and very satisfactory to use this pick up location and for the return, thank you and yes I would use this location again as well as the Albany Location.

Marjorie W. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROSE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Theresa R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Diane K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamie J. 
Clasificación:
5.0

El cliente no dejó un comentario.

John L. 
Clasificación:
4.0

El cliente no dejó un comentario.

joseph S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLIE W. 
Clasificación:
3.0

I was overcharged mileage by 50 miles. The associates must have taken it for a ride after I turned in the keys. I have filed a dispute and am waiting for the results. I would not recommend this U haul facility or U haul in general at this point. Rip off.

kenneth V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory R H. 
Clasificación:
5.0

I've known these guys for years they are a great bunch ! Thank you Jason and John for everything ~ ??????

mike P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charmaine S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Matthew V. 
Clasificación:
5.0

friendly good service. I would recommend to anyone.

Russell J. 
Clasificación:
5.0

The guys went above and beyond to help me with my return.

Ray H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Scott A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shelly L. 
Clasificación:
4.0

El cliente no dejó un comentario.

James B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary M. 
Clasificación:
5.0

The service was excellent I can't think of anything that could be done to improve.

donald S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roy D. 
Clasificación:
3.0

Get your computer system in working order. I wasted an hour of a moving day trying to rent the damn truck because of your 20th century communication.

Kelly B. 
Clasificación:
5.0

The man checking us in was great, very helpful! Highly Recommend

Gerry W. 
Clasificación:
3.0

El cliente no dejó un comentario.

paul T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roy D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chad O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roy D. 
Clasificación:
4.0

I was told by the Uhaul dealer in Arkansas that the car which was put on the car hauler by the Palatine Bridge, NY location was very loose. It survived the trip; just relating what I was told.

Anne M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Oscar P. 
Clasificación:
4.0

El cliente no dejó un comentario.

christine H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander J. 
Clasificación:
5.0

I rent trailers from spring to fall . Great location, great service. Equipment is always in good shape

Roy D. 
Clasificación:
1.0

No there was also trouble it be in drive ,press the gas it wouldn't moved did that to me twice,I tried put it up in park and back to drive a couple times,finally it worked,I did tell them when I returned it,they charged me when I rented it and told me I be credited back,if I didn't go the full 50 miles which only 33 miles I went,he wrote down 10 miles more on his adding,I had to make another trip to storage it is only 33.4 miles up and back ,he was wrong,and I called after getting my CC bill and I wasn't credited,so I called he figured it up ah it's only over $ 14. But there's nothing I can do about it now,the guy that handles rental,is gone often I had to go over 3 times before I was able to catch him there,then when I returned it he wasn't there so the man there told me Uhaul would credit any miles they est.over so I waited to get my CC statement,no credit,and ah it's not that much ,I can't do anything about it.and I even brought it back with more gas,but I feel sorry for the other person rented truck behind me,knows enough to work the shifter if it ,doesn't go in drive

pam R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph P. 
Clasificación:
5.0

El cliente no dejó un comentario.

kurt S. 
Clasificación:
5.0

Gracias

elmer F. 
Clasificación:
5.0

Extraordinario servicio al cliente

Roy D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roy D. 
Clasificación:
5.0

El cliente no dejó un comentario.

victoria F. 
Clasificación:
5.0

We were to pick up are trailer at an other location but. They said we have no reservation for an said I'am sorry an hung up. Called back an said I have a reserved number an she said I still don't have trailer for good by. I called the rental place in Johnstown I go for tools an machinery an they were very very helpful. They took my reservation number an phone number and said we don't have one here but I will find one for you. That's the kind of people you want to deal with.

Charles L. 
Clasificación:
2.0

El cliente no dejó un comentario.

Robert P. 
No se han enviado comentarios para esta ubicación.

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