Customer Reviews for Grand Teton Storage
(Distribuidor de U-Haul del vecindario)

376 comentarios

2595 E 17th St   Ammon, ID 83406
(Return equipment on Falcon Drive)

(208) 522-6397

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 4 p. m.
  • Sáb.: 9 a. m. - 3 p. m.
  • Dom.: cerrado
Horario especial
  • 12/24/2021 - 12/26/2021: cerrado
  • 12/31/2021 - 1/2/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(208) 522-6397

2595 E 17th St
Ammon, ID 83406
(Return equipment on Falcon Drive)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 4 p. m.
  • Sáb.: 9 a. m. - 3 p. m.
  • Dom.: cerrado
Horario especial
  • 12/24/2021 - 12/26/2021: cerrado
  • 12/31/2021 - 1/2/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
2.0

The truck wasn't parked where the instructions said-it was around the corner on a different parking pad. We wasted a lot of time searching for it, not realizing there was an additional parking location at that location.

Steve S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale K. 
Clasificación:
3.0

There were a number of clerical and system issues that caused problems as we tried to finalize the pick up and created more problems for drop off. The customer service was fine but we wish that there hadn't been so many complications.

Edwar5ds J. 
Clasificación:
4.0

Come with blankets I didn't want or need

SPENCER E. 
Clasificación:
5.0

Good customer service, great compassion for the renter of truck

MICHAEL S. 
Clasificación:
4.0

El cliente no dejó un comentario.

ADAM S. 
Clasificación:
5.0

Great customer service and quick turnaround! ¡Gracias!

LAURA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

OREN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wendy B. 
Clasificación:
3.0

The lady at the counter was very nice, however I was not told that I would need to submit 2 online surveys including pictures of the truck before returning the key. Luckily I was watching the sign, otherwise I would have put my keys in the drop box and would never know that I didn't complete check-in.

Gregory B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam B. 
Clasificación:
5.0

Make self check out easier for us older folk. As always great servive

Robert H. 
Clasificación:
2.0

Business does not need to be in a office where it opens to the their home very unproffesional. Desk person very unorganized, install a answering machine for calls and pay attention to paying customer

webbyahoocom D. 
Clasificación:
5.0

They were awesome to work with! Professional, kind and very pleasant!

Lois B. 
Clasificación:
3.0

My very customer friendly. Left us in locked yard with no code to get put. Had to call for code.

John M. 
Clasificación:
5.0

Sharon is always great to work with. Please fix your payment system to accept debit cards when renting cargo vans and pickup trucks.

JIM H. 
Clasificación:
5.0

Keep doing what you're doing!

Mike R. 
Clasificación:
4.0

Whoever had the truck before me did not do any cleaning because the front end was full of bugs.

Ronald T. 
Clasificación:
5.0

During pickup, truck was not parked in the location indicated on the website but it wasn't too difficult to find. Just had to walk to another side of the facility. Overall a great experience. The website made it easy to reserve, pickup, and return.

Mikhail W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris I. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAURA M. 
Clasificación:
1.0

This was my first time renting a uhaul and it was tbe worst experience

SAMIP H. 
Clasificación:
5.0

Good Place

Charles D. 
Clasificación:
5.0

Great service,nice ladies

Scott M. 
Clasificación:
5.0

I have rented different rental trucks with my family. Rented U-Haul the last couple of times myself. This is the first time I had such a feeling that I was the most important customer they ever had. They were wonderful. The office is ran by 2 woman mother and daughter Great team, funny and helpful ladies. I will be using them again.

Jason C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donica C. 
Clasificación:
5.0

Sharon Helped to load the equipment to my truck, She took some pictures. Friendly customer service, made me laugh. Very helpful

Leo E. 
Clasificación:
2.0

truck had coffee all over the dash, stains everywhere and we loaded the truck the first night and it rained and drenched half our stuff in the attic area...lost quite a few of her books

HUSTON J. 
Clasificación:
5.0

Very friendly and professional. This is the second time I have rented a uhaul truck and cargo van.

Kristin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather H. 
Clasificación:
3.0

The vehicle was clean. But the maintenance on the wipers was bad. The windshield wipers need to be replaced immediately!!!!

Elizabeth M. 
Clasificación:
5.0

Excellent Location

Louis W. 
Clasificación:
1.0

We were charged twice for this rental. When we tried to have it fixed, not only did this location give us bored and uncaring attitudes, we were sent to other equally unhelpful people to try and get the problem worked out. Nobody returned our calls, and we were given incorrect phone numbers to try and get help from. We worked for two weeks trying to get it resolved. Ultimately they did nothing for us and we had to take the problem up with the bank. Customer service here is not a priority.

Natasha` O. 
Clasificación:
3.0

Have the keys ready to go instead of waiting for them to find them for 15 min. It would be nice have the trucks cleared of any snow and ice and not have to wait in the car 15 minutes to defrost. Or at least have a brush and scraper.

Tanner B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Louis W. 
Clasificación:
5.0

great customer service

Shari K. 
Clasificación:
5.0

El cliente no dejó un comentario.

John S. 
Clasificación:
5.0

Excellent service, rented a storage unit as well. Inexpensive and clean, very impressive

Sharon H. 
Clasificación:
5.0

The ladies at Grand Teton storage are awesome!

KATHY W. 
Clasificación:
5.0

Friendly and helpful people.

Mark S. 
Clasificación:
4.0

I was satisfied with my experience

Maria W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristin C. 
Clasificación:
5.0

Great customer service! ??

A. Shirrie B. 
Clasificación:
5.0

Everything was amazing. Very sweet owner and everything was amazing!

Demi A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew B. 
Clasificación:
3.0

The person who helped me was fantastic. The location was just a little hard to find and didn't seem to be marked very well, leading to some confusion.

Brandon B. 
Clasificación:
5.0

Keep everything the same

todd W. 
Clasificación:
5.0

Very well done. Very helpful and kind.

Randy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mitch G. 
Clasificación:
5.0

The folks here were very nice and helpful. Check-in was quick and my return confirmation was quickly delivered to my in box.I would recommend this office location to anyone wanting to reserve a uhaul truck.

Brenda K. 
Clasificación:
3.0

Friendly to deal with, but gave me a wrong representation of the contract.

Dale A. 
Clasificación:
3.0

El cliente no dejó un comentario.

eric E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald L. 
Clasificación:
5.0

Very professional and courteous

richard B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard G. 
Clasificación:
1.0

The individuals who work at the Grand Teton Storage are poor representatives of Uhaul. My key was not available during my scheduled pickup time and I had to wait to receive my key from the unkind woman who appeared so disgusted that I bothered her after hours to retrieve my key. When I was returning my truck, a different woman attended me and stated that Uhaul services were closed for the day and rudely told me that all I needed to do is use my phone to return the keys and that there was no need to come in.

Jean-Pierre P. 
Clasificación:
5.0

EXCELLENT

todd W. 
Clasificación:
5.0

Great location, friendly employees great equipment

steve H. 
Clasificación:
3.0

It's frustrating how many times you have to opt out of their insurance coverage. No means no U-Haul. Stop trying to force yourself on people. Also when I say I don't want a hand cart or moving blankets remove them from the truck so they don't waste space where I could otherwise fit additional items.

Ty C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Peder P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ron R. 
Clasificación:
1.0

I dropped the truck off after putting the gas gauge higher than I had got it. When they checked it in they added $7 to my bill. I called the person (Lora) who checked it in and said maybe she did not run it long enough and she should recheck. She refused to double check if she made a mistake. Best case Lora is lazy and unhelpful, worst case is she is deliberately overcharging people.

paul H. 
Clasificación:
5.0

El cliente no dejó un comentario.

todd W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lee P. 
Clasificación:
5.0

El cliente no dejó un comentario.

mirna G. 
Clasificación:
5.0

Improve nothing awesome staff

Jerri C. 
Clasificación:
4.0

Again a lady did a great job

bryant E. 
Clasificación:
5.0

Sharon was outstandingly helpful. Very courteous and found a way to meet my needs at the last minute.

JIM H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura M. 
Clasificación:
5.0

nothing very accomodating and pleasant to deal with

Michael J. 
Clasificación:
4.0

The staff were so nice and accommodating. No criticism here!!!

Brighton L. 
Clasificación:
5.0

El cliente no dejó un comentario.

James G. 
Clasificación:
5.0

Great people to deal with

Michael J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ken H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Megan P. 
Clasificación:
5.0

The manager was extremely friendly and personable!

Anna M. 
Clasificación:
2.0

El cliente no dejó un comentario.

Heather O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathy A. 
Clasificación:
5.0

We had a great experience. The lady who helped us was very nice and knew exactly what she was doing.

Marsha S. 
Clasificación:
3.0

El cliente no dejó un comentario.

paula C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Micheal A. 
Clasificación:
5.0

Customer service was excellent

Shalee C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steven L. 
Clasificación:
4.0

Very disappointed in the cost of the trailer. The trailer was reserved for 3 days but I only used it for one day and yet there was no refund for the other two days.

david S. 
Clasificación:
5.0

El cliente no dejó un comentario.

larry S. 
Clasificación:
5.0

Very helpful and courteous staff. Made sure I got the best deal possible for my rental. Definitely a huge sigh of relief. Thank you thank you! I will recommend and continue to use this location in the future.

Blake S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Catherine R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Faith H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greer S. 
Clasificación:
5.0

El cliente no dejó un comentario.

jack A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Shaun M. 
Clasificación:
1.0

NEVER AGAIN!

Falysha T. 
Clasificación:
5.0

This was a last minute decision. I had a chance to get some furniture but didn't have a truck. The lady at the office said it was weird because there was nothing available til just before I booked it. I even had it back before the office closed. Thank you so much for being there when I needed you at the last minute!!

Brandi O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry F. 
Clasificación:
5.0

The location was clean and customer service was great. The truck was clean as it could be but the truck was old, outdated, ran poorly, and had tons of dings and scratches. So many I literally had to circle the whole truck. Made me wonder if U-Haul cares about the condition of their vehicles on the road. Consider a better fleet vehicle for paying customers. You charge people for damages for a reason right? Repair it.

Jason V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Debra P. 
Clasificación:
5.0

Great customer service!

Daniel H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven L. 
No se han enviado comentarios para esta ubicación.

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