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Daniel A | Overall ExperienceCustomer Reviews for Grand Storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It worked out great for me. When I return I would request a different location
John S | Overall ExperienceThe only problem I had was with the door latch which was very hard to open and close. This was never addressed.
Stephen P | Overall ExperienceVery friendly and helpful staff - clean storage unit.
Jodi O | Overall ExperienceMove in was smooth and the worker was friendly and asked us to close the door. The problem is that the door was broken and wouldn’t latch adequately, seemed as if it had been forced open. We knew the worker left so we called and left a voicemail.
Karen N | ReservationThe staff when we moved in and out (different individuals) were very friendly and very helpful Although they couldn't figure out how to get us our deposit back, they were going to request the owner send us a check. They gave it a valiant effort though. We were in the space over the winter and there was never an issue with access due to snow - it was always ready for us to access.
Melvin M | Overall ExperienceNo problem getting to my storage unit. Could use some lighting on the inside but great experience
Darrick r | Overall ExperienceGrand storage worked perfect to store my boat, snowmobiles, and other items for a couple months. Secure facility, and Jeremy is a stand up guy and pleasure to work with. Not a gated facility, but secure part of town and never felt worried.
Jacob A | Overall ExperienceEverything was fine, the attendant was so welcoming. I was satisfied with the services.
Joseph e | Overall ExperienceVery prompt and good customer! Easy access and a nice process from start to finish!
Sara W | Overall ExperienceThere was a large accumulation of dust on all our belongings (which had been there for a long period of time).
NORMAN B | Overall ExperienceMy storage unit was a little leaky and door didnt open very well, but staff and service was good.
Matt B | Overall ExperienceI was very pleased with the facility and would recommend this everyone. They are also the only storage business in Grand Forks that's open all through the weekend. I'd use them again.
STEVEN B | Overall Experience