El cliente no dejó un comentario.Carol H.
Customer Reviews for Grand Storage
(U-Haul Neighborhood Dealer)
Grand Forks, ND 58201
Servicios en esta ubicación:
- Mon–Fri9 a. m. - 5 p. m.
- Sábado9 a. m. - 2 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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No one was at the desk when I walked in, but drop off was efficient.elliott F.
Great working with them. Thank you.curt K.
El cliente no dejó un comentario.Rainer S.
El cliente no dejó un comentario.Ronald C.
Defroster didn't work, then started working before I dropped it offAxel W.
El cliente no dejó un comentario.KELVIN B.
El cliente no dejó un comentario.Ned T.
El cliente no dejó un comentario.Aaron I.
Rented a trailer that was not swept clean. I returned trailer much cleaner than received. Also the trailer tail lights did not work. Only checked brake and turn lights with rental rep and he told me "good to go". Tail lights not working were definitely trailer issue as I have since hooked my tow vehicle to different trailer and no issues.Bill J.
El cliente no dejó un comentario.Lisa F.
El cliente no dejó un comentario.Amy L.
El cliente no dejó un comentario.Mary R.
Pay them back the extra day they didn't use the uhaul for if returned early.Christian R.
Store was not open at the official posted opening time, which was the time of our equipment reservation. Employee arrived late.Maria R.
El cliente no dejó un comentario.Malcolm S.
El cliente no dejó un comentario.ken C.
El cliente no dejó un comentario.Lawrence W.
El cliente no dejó un comentario.Scott L.
El cliente no dejó un comentario.perry M.
Store opened late. Didnt tell me how difficult the return process was. I had already parked the truck and dropped the key in drop box not knowing I needed to take pictures. At 70 mph truck shook like crazy going down the interstate the air conditioner cut out.DENISE R.
El cliente no dejó un comentario.Raquelle A.
El cliente no dejó un comentario.Jon W.
El cliente no dejó un comentario.Mark B.
El cliente no dejó un comentario.Jay C.
El cliente no dejó un comentario.Mike S.
El cliente no dejó un comentario.Paige N.
El cliente no dejó un comentario.ETHAN D.
El cliente no dejó un comentario.Christine M.
El cliente no dejó un comentario.Stuart H.
bad experience all around. 24/7 pick-up was not set up correctly so I could not pick up my truck on time. I had to drive an extra 80+ miles round trip to pick it up the next day. On pick up, they gave me the wrong truck to begin with. Right truck was not swept out. As I was standing there gave away the last furniture dolly, so I had to drive to another local to pick up my reserved dolly. All this is after my original location did not have the truck I reserved so I had to drive 40+ miles just to get this truck. Not a good experience.Jamie O.
El cliente no dejó un comentario.Scott L.
El cliente no dejó un comentario.Sheila S.
El cliente no dejó un comentario.Gene G.
El cliente no dejó un comentario.Michael P.
Overall it was a difficult pickup experience. I went to pick up the U-Box on the scheduled pickup day and they didn't have the waterproof cover installed on the box. I inquired about getting one put on due to forecast rain for the week. The staff informed me that they didn't have one for the U-Box, when I asked if they could try to locate one their response was "Probably Not". This delayed us in our ability to load items until the very last minute after the rain had passed later that week which lead to us having to miss work. Overall I was not impressed with the staff's effort and organization.JOSEPHEDWARD H.
El cliente no dejó un comentario.LisaandPaul K.
They were closed when I dropped offmark W.
El cliente no dejó un comentario.KELLY H.
Everything was great!Sheldon A.
They closed at 5pm. Took the truck to a different location and they wouldn't take it. Had to drive back to above address again.Larry S.
we had a reservation pick up time for 9 am upon arriving the store was not open. we waited until 9:15 and finally left. we called the main office for u-haul and were told that we would be getting a discount since the store was not open on time (the door said they open at 9) someone finally showed up at 9:45 for us to pick up the truck. we never received an apology for the store opening late and we never received any type of discount, in the future we will explore other options before using u-haul again.Carl H.
El cliente no dejó un comentario.Bradley N.
El cliente no dejó un comentario.Steven C.
El cliente no dejó un comentario.Larry P.
El cliente no dejó un comentario.Benjamin H.
Awesome customer service!Benjamin H.
El cliente no dejó un comentario.Nicole I.
El cliente no dejó un comentario.Lisa K.
They overcharged my card by $8.13 which makes no sense at all and I've called in already to see why. They had no answer. The district office. The truck sounded like it was going to go haywire if I went faster that 30/35. Definitely not referring anyone to this location. I've rented from uhaul for my moves multiple times and this is by far a very bad experience.MICHAEL M.
This location was not only helpful but actually booked my reservation after 2 days of uhaul not answering their phone. Without this location i would rate uhaul an absolute F...this location and the employee working was extremely helpful and i appreiciated his help. Wish i could list his name but did not get it.TROY J.
Equipment was ready when promised.Brad H.
El cliente no dejó un comentario.Joel N.
El cliente no dejó un comentario.bruce S.
El cliente no dejó un comentario.Chad B.
El cliente no dejó un comentario.Aaron H.
El cliente no dejó un comentario.Winfred N.
El cliente no dejó un comentario.Kenley J.
It was a really good experience. The gentleman working was over the top helpful.Joseph K.
El cliente no dejó un comentario.TERENCE B.
The drop off was very simple especially using the app.RAFAEL P.
El cliente no dejó un comentario.Catherine C.
El cliente no dejó un comentario.NATAKI G.
El cliente no dejó un comentario.NATAKI G.
The salesman was amazing.LORETTA S.
The dolly we got was very rusty, even the place we returned it commented it should not have been given to us. Only disappointing factor.Drew J.
El cliente no dejó un comentario.Charles A R.
El cliente no dejó un comentario.MARK K.
Very friendly service person.Paul P.
El cliente no dejó un comentario.JOCELYN G.
Excellent! So was the loading and unloading!Vicki A.
El cliente no dejó un comentario.chad A.
Very rude and sneek hidden feesAlexander M.
Very easy after hours drop off.RADOMIR M.
Person I dealt with was very courteous, explained everything to me. A pleasurable experience.KELLY M.
Let me leave with left turn light outALEX S.
El cliente no dejó un comentario.BRUCE K.
El cliente no dejó un comentario.JOHN C.
The guy working was so nice and helpful!JULIE R.
El cliente no dejó un comentario.Elsa P.
El cliente no dejó un comentario.JUAN A.
The attendant was very pleasant and helpful.JULIE H.
El cliente no dejó un comentario.KEVIN F.
The person that checked us in came out and hooked everything up and was extremely helpful.ALLEN H.
El cliente no dejó un comentario.Ray C.
El cliente no dejó un comentario.TERRAH B.
Keep up the great work; a night and day difference from my pickup experience.Justin A.
El cliente no dejó un comentario.BRADLEY ALLAN B.
El cliente no dejó un comentario.chelly H.
El cliente no dejó un comentario.KEVIN B.
El cliente no dejó un comentario.David H.
El cliente no dejó un comentario.CHRISTOPHER K.
:The truck was not inspected when I got it, I had previously had it reserved at 9:30 and the day before I was to pick up, they called and told me the truck would not be there until 11 , this had put me behind schedule. It took them 30 minutes just to print out the forms and give me key for truck.SANDRA A.
El cliente no dejó un comentario.WHITNEY J.
The only thing was the windshield needed cleaned as it did create a visibility issue.RHONDA T.
El cliente no dejó un comentario.Steve B.
El cliente no dejó un comentario.Brent R.
Did a great jobMark K.
El cliente no dejó un comentario.Richard G.
El cliente no dejó un comentario.Amber A.
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