Customer Reviews for Grand Slam Storage Center
(Distribuidor de U-Haul del vecindario)

52 comentarios

2505 Chambers Rd   Saint Louis, MO 63136
(Chambers and 367)

(314) 665-3550

Horarios de la ubicación

  • Lun.: 10:30 a. m. - 3 p. m.
  • Mar.: cerrado
  • Mié. - sáb.: 10:30 a. m. - 3 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(314) 665-3550

2505 Chambers Rd
Saint Louis, MO 63136
(Chambers and 367)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.: 10:30 a. m. - 3 p. m.
  • Mar.: cerrado
  • Mié. - sáb.: 10:30 a. m. - 3 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

Lachelle A. 
Clasificación:
1.0

El cliente no dejó un comentario.

Carmen W. 
Clasificación:
3.0

First of all. The young man that helped. Was not an employee for U Haul. He worked for the storage facility. Grand Slam. Therefore, he didn't walk me to the truck. To do the inspection. The inside was dirty. I have pictures to prove it. I took pictures of the mileage to and from. The employee from Grand Slam. Wasn't able to give me any paperwork. My mistake was being tired. From the move. Not checking my email. I've used U Hall several times before. This was the worse experience ever. I'm moving to Texas in June. I was going to use U Haul. As I have before. Not again. I shouldn't have been charged. Not poor customer service. On U Haul behalf. Mrs. Deborah Miller 314 9207548

Dedorah M. 
Clasificación:
1.0

I was told the pick up time was 10 am and found out after arriving the location didn't open until 1030a. Very inconvenient when I'm paying movers hourly.

Janee J. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHARON C. 
Clasificación:
2.0

There was noone in the office when I arrived. Had to wait 10 minutes. The inside of the truck was wet because the window had been left open over night I the storms.

Paris H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Antoine B. 
Clasificación:
2.0

I made a reservation for 9 am but no one was at the property till 10:30 I was quoted a price of 48.00$ I return on time and did not use any additional miles and put more gas than needed then I was charged double of a 100.00$. I've tired to call no answer I went back to the property during bossiness hours and no one was there I going to go to the BBB with a complaint

Julie W. 
Clasificación:
5.0

I received excellent professional service.

Denise J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nichole C. 
Clasificación:
1.0

El cliente no dejó un comentario.

Lamar C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tara J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gloria N. 
Clasificación:
1.0

El cliente no dejó un comentario.

Alexus R. 
Clasificación:
5.0

El cliente no dejó un comentario.

oscar J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Margaret M. 
Clasificación:
5.0

I happy we were able to rent the UHAUL at the last minute I really appreciate the service from the young man that help us I don't remember his name, but he was very polite and professional. Thank you :)

Delores S. 
Clasificación:
5.0

Thanks everything was excellent!!!!

tiara M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Eukley C. 
Clasificación:
5.0

Everything was fast and straight to the point , thanks to mrs.sharon she was marvelous

SHERRY M. 
Clasificación:
2.0

El cliente no dejó un comentario.

Jade J. 
Clasificación:
1.0

I was over charged and i wasn't compensated for it

Sam W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary W. 
Clasificación:
3.0

staff untrained and inexperienced. had to call some one to figure out how to print a receipt of the transaction...

anthony B. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGORY C. 
Clasificación:
1.0

Rude

BRITTANIE S. 
Clasificación:
1.0

Communication is key! My rental wasn't ready at the promised time and that wasn't communicated prior to my arrival. They "verified" another location had the truck I needed and sent me there only for me to arrive and have them tell me their system was down and couldn't rent me a truck. Again, poor communication. I called Grand Slam and they told me to go to the location I rented from who gave me the best service yet. I was granted the $50 reservation credit but due to poor communication, my move was delayed 2 hours which is unacceptable. I don't feel I should have had to pay any money for this rental. Bc of the delay in my move I had to pay extra for the movers. Totally unacceptable.

Jade J. 
Clasificación:
5.0

El cliente no dejó un comentario.

chanita V. 
Clasificación:
4.0

For some reason my reservation was not in there system

Robert R. 
Clasificación:
5.0

Great people. The employe that checked me in was top notch. Gracias

Michael F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Allyson G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janelle H. 
Clasificación:
3.0

The gas was not properly assessed before departure. Thus, adding fees to the estimated price. In detail, the paper said 1/2 tank but the meter read one notch below half. Even though I returned the tank to its original position I was charged for someone's oversight. Very unprofessional.

April L. 
Clasificación:
1.0

This place should not be a rental location

Travis S. 
Clasificación:
3.0

I was a little leary after reading online customer reviews of this location. Needless to say my experience went well. I would utilize this location in future.

Cassandra C. 
Clasificación:
1.0

The girl that waited I be was rude when I came to pick the truck up and when I returned the truck she was on the phone talking to her friends all while I was there returning the truck and when I left she didn't get off the phone to take care of business and she told me that the company took to much money out of my account so I had to call to check and the service was a nightmare the truck had dry mudd in it and check engine light was on

Mary N. 
Clasificación:
3.0

The truck was dirty inside n out....had cigarette butts all ova on the dash, ashtray, n floor. The truck was full of mud where the renters before me got stuck in the mud...

BERTHA F. 
Clasificación:
2.0

Pick up process needs improvement. Young man struggled with the process. The truck was empty of fuel when I left the lot. Overall experience was below what was expected.

Gary J. 
Clasificación:
5.0

Everything was fine except after obtaining the vehicle on debit card I would have preferred to have the option to pay cash upon returning the vehicle

JOHN P. 
Clasificación:
2.0

El cliente no dejó un comentario.

David L. 
No se han enviado comentarios para esta ubicación.

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