Customer Reviews for Graceland American Portable Sheds
(U-Haul Neighborhood Dealer)

83 comentarios

5070 N Desert Blvd   El Paso, TX 79912

(915) 317-1916

Horario

  • Mon–Wed
    9 a. m. - 5 p. m.
  • Jueves
    10 a. m. - 4 p. m.
  • Viernes
    9 a. m. - 5 p. m.
  • Sat–Sun
    Cerrado

Servicios en esta ubicación:

Contáctanos

(915) 317-1916

5070 N Desert Blvd
El Paso, TX 79912

Servicios en esta ubicación:

Horario

  • Mon–Wed
    9 a. m. - 5 p. m.
  • Jueves
    10 a. m. - 4 p. m.
  • Viernes
    9 a. m. - 5 p. m.
  • Sat–Sun
    Cerrado
  • Devolución del cliente 24 horas
  • habla español

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Good friendly customer service.

Julio S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Donna C. 
Clasificación:
5.0

No improvements necessary. I made my reservation online and use the mobile check-in and out. Easy peezy lemon squeezy

Edward F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Doug W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jared L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jared L. 
Clasificación:
1.0

Made appt to pick up trailer at 900am. I arrived at 9:10am, and there was no one at the location. I checked in on line and hooked up the trailer myself. When I returned the trailer the person worker was upset that I took it. I told her I waited 10 minutes more and no one was there. By the time I hooked Up trailer and checked out on line it was 9:30. I didn't know what else to do. Poor service,

DANIEL G. 
Clasificación:
1.0

The girl didn't know what she was doing. I had to hook up a different uhaul trailer to move out of the way to get my trailer. I finally hooked up to my trailer and it was in a shed that took an hour and a half to maneuver out of the space. A manager had to come and drive my uhaul truck for 30 min to get it out. It was poor customer service and I will never use this location.

Jasmine B. 
Clasificación:
3.0

Whole experience was horrible. Pick up location changed 2 times and I was not notified until very late. I was overcharged for mileage. I returned truck a day early an no discount.

Robert A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marco R. 
Clasificación:
3.0

I didn't have much interaction. I did a night drop. There was hardly any signage to tell us that location is there though. It would be easier to find if there were more signs.

Francisco L. 
Clasificación:
3.0

Very small gravel lot. Very friendly attendant!

SYDNEY E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Roderick J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darrell M. 
Clasificación:
2.0

Assign correct vehicle is a great start.

Adriana G. 
Clasificación:
5.0

Customer service agent was wonderful! Would highly recommend.

LESLIE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

January I. 
Clasificación:
5.0

Customer service is exceptional at this location

Juan G. 
Clasificación:
5.0

Shes was very friendly and fast to help

Jose C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Juan Carlos G. 
Clasificación:
1.0

The outside of the trailer was so dirty that I was embarrassed to pull it. I took it to a car wash and washed the exterior. It was in the worst condition (cleanliness) of any trailer rental I've ever experienced with U-Haul.

John C. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bernard H. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDUARDO F. 
Clasificación:
2.0

Necesitaba recoger a las 9:00 am y llego a las 9:30

Angelica R. 
Clasificación:
3.0

The drop off was fine, but there was no one there to check in the trailer. In the end it all worked out fine.

KEVIN R. 
Clasificación:
5.0

Your associate at the origination location was a joy to work with along with being very helpful, knowledgeable & informative

FREDDIE V. 
Clasificación:
5.0

Very good truck

Jesus C. 
Clasificación:
5.0

El cliente no dejó un comentario.

James N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter L. 
Clasificación:
4.0

El cliente no dejó un comentario.

VAN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK L. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANCISCO M. 
Clasificación:
1.0

Vehicle broke down on us at 2;38pm, we didn't get home till 10pm. Representatives tried to assist but didn't seem to have experience on the situation. Very unsatisfied

JUANITA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan M. 
Clasificación:
5.0

The store in north Mesa it's just a mess. Couldn't help, very unprofessional, the lady on the counter bad language, she only would rent trailer if it was long haul, she wasn't doing local

Gilbert H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chris V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Todd H. 
Clasificación:
5.0

El cliente no dejó un comentario.

PURNIMA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DARIAN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer H. 
Clasificación:
5.0

Have some people on your payroll that care about there jobs.

ISAAC R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Antowanette W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg A. 
Clasificación:
5.0

I was treated well and the truck was clean and ready for pickup when I showed up. Convenient location.

Andres T. 
Clasificación:
2.0

Making sure the correct information is on the contract as I had a terrible experience trying to return the truck because it wasn't accepting my entries from the odometer and could not complete the return. I was being charge for the incorrect entries and this all could be avoided if the contract had the correct readings.

Mario A. 
Clasificación:
5.0

Quick and easy. Nice place.

Rick R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachary A. 
Clasificación:
5.0

Excellent costumer service, highly recomended.

Marcos R. 
Clasificación:
5.0

CLAUDIA WAS AN AMAZING AGENT; I WILL HIGHLY RECOMMEND HER TO ALL MY FRIENDS, SHE WAS VERY POLITE WITH A BIG SMILE, TRULY AMAZING EXPERIENCE!!

Priscilla Y. 
Clasificación:
3.0

We dropped off after hours

helen R. 
Clasificación:
3.0

Lady was late said she was stuck in traffic so that was kind of understandable but then she was completely unprepared. We didn't leave with our u haul until an hour after we were originally scheduled to pick it up.

Ciara O. 
Clasificación:
4.0

Nada

Christopher M. 
Clasificación:
5.0

N/A great Job

Juan G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Teresa J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jeffrey F. 
Clasificación:
5.0

500% better than Memphis, TN.

Dennis M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan Y. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeremy T. 
Clasificación:
5.0

The manager that assisted me during the process was so fun. Very friendly and outgoing. Thank you!!

Nikki S. 
Clasificación:
5.0

Original drop off was Coronado U haul in El Paso. The attendant was very rude. Told us we were in the wrong location. I commented that that was the location I had requested. He stated that they were full. Never apologized for our trouble. I would not recommend this place.

ROSALVA V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erick P. 
Clasificación:
5.0

El cliente no dejó un comentario.

sally F. 
Clasificación:
3.0

I was given a trailer with no brakes. We did not realize it until our truck was already loaded on it. $200 for a piece of equipment that was not safe. The only solution offered was roadside service?? Horrible customer service!

Charles H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROXANA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alem C. 
Clasificación:
5.0

Claudia was extremely pleasant very helpful and made my visit most enjoyable

John M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan M. 
Clasificación:
3.0

Small location with just a couple of trucks and trailers -- not a U-haul center. Did not have moving accessories available (tie down ropes)

robert C. 
Clasificación:
4.0

Very good experience. Claudia was great to deal with.

Linda V. 
Clasificación:
5.0

Great customer service. Joe was through way to understand and super pleasant. Thank you for great individuals who really want to help people moving forward.

Debra G. 
Clasificación:
5.0

She was very kind and helpful and made sure I understood everything that I was getting.

William B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chattar S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brent T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Faith O. 
Clasificación:
5.0

24/7 app would not function!! App kept timing me out when I reached photo of damage to rental. I used a smartphone fully charged and wifi accessible. Had to come back later to pick up truck.

George C. 
Clasificación:
5.0

The service was outstanding,she went above to satisfied my need she even set me up for another location to get a vehicle.

Robert W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alberto M. 
Clasificación:
5.0

Cell phone checkout was easy to use.

Luis D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roderic F. 
Clasificación:
5.0

Everything was outstanding!

Dennis B. 
Clasificación:
5.0

Claudia was a great person to deal with. It was a superb experience for us to be treated so well by her and making the experience so easy and stress-free. Highly recommended!

Jesus G. 
No se han enviado comentarios para esta ubicación.

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