Took a very long time and was hard to understand, he was really nice and polite just hard to understand.CLAUDIA R.
Customer Reviews for Grab N Go
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Paid for dolly and they didn't have any.Mariah F.
El cliente no dejó un comentario.Jose N.
El cliente no dejó un comentario.Raul D.
El cliente no dejó un comentario.Shelia L.
El cliente no dejó un comentario.Steve P.
El cliente no dejó un comentario.Lynn R.
Very easy to return.Gregory R.
When a customer brings a vehicle to be turned in it should be checked in immediately. I waited 5 days worrying about extra charges to incur. I contacted corporate and they assured me it would be checked in asap; however, it wasn't.Annie R.
Person (convenience store clerk) at this location had no knowledge of turn-in procedures. Uhaul's share prices is very cumbersome and difficult in areas with poor cell coverageLynwood W.
El cliente no dejó un comentario.brittney C.
El cliente no dejó un comentario.Ashley B.
I had to help the man check myself in.Rachel S.
El cliente no dejó un comentario.Janet C.
Vehicle was very loud. The catalytic converter appeared to be missing. Called the pickup location to inform them of the problem, and the woman that answered seemed aware and unaware of the issue. She disconnected the call before I could determine if she understood or not. I wouldn't say that she was rude, but there was a definite language barrier.Moriah C.
The gas station clerk didn't know what he was doing and it was very frustrating to deal with. When I came to return the equipment, it took him a while to greet me, and when he did, he approached with a snotty nose. Would not recommend this location to anyone I know.Jessica C.
Make after hours return compatible with more browsers; and, increase the time before logging out of an existing sessionChristian G.
The drop off location did not have much room for trucks. Fortunately the staff working inside the convenience store was a very helpful. He moved trucks to proper locations for us.Timothy M.
At the drop off location there was very little space for our truck. Fortunately the guy working inside was willing to help us move the trucks to the correct area.Timothy M.
Have equipment ready, better communication on internet connection/issues. I had to provide the store my hotspot so they could check me out (approx 25mn overall). Guy gave me keys to another truck and my reservation keys were still in the drop box. Other than that process would be smoother.CRISTINA V.
I was very satisfied with my rental turn in. Especially with U-Haul being in the Texaco station. I turned in my truck and got snacks!!! BRUCE W.
El cliente no dejó un comentario.FARRIS A.
Extraordinario servicio al clienteCARMEN L.
El cliente no dejó un comentario.Jessica K.
El cliente no dejó un comentario.ANDREW M.
YOUR REP SAID HE NEVER PUT A TRAILER ON BACK OF TRUCK, I TOLD HIM HE WOULD AT LEAST COME OUT AND HELP ME INSTALL,,STEVE B.
El cliente no dejó un comentario.NATHAN E.
I was charged an extra day for rental fee even though I returned the truck at 10:50am on 11/28/2021. The email confirmation I received did not even specify exact return time.Ahn S.
El cliente no dejó un comentario.SHAWN M.
James your rental agent at this location was efficient, knowledgeable andexcellent at explaining the whole process, and made this experiance very easy from start to finish! We will come back and willl recommend this location and servuce.BETTY P.
El cliente no dejó un comentario.MAGDALENE C.
El cliente no dejó un comentario.Emily M.
El cliente no dejó un comentario.Michael H.
Need Better internet. The staff had difficulty finishing transactions continued to lose signal or very sow. Staff was great.DIANA O.
I need it to rent a U-haul and this place save me! They close at 9:00 pm when other locations closed at 7:00 pmWENDY J.
El cliente no dejó un comentario.MICHAEL H.
El cliente no dejó un comentario.GUILLERMO B.
El cliente no dejó un comentario.Guillermo B.
Location didn't open on time, delaying mice time.CYNTHIA M.
The gentleman who helped me during pick-up was so kind and helpful. The guy who was there when I dropped the U-Haul off was a fucking asshole. I will NEVER rent from this facility again if I have to deal with him. He has ZERO customer service skills and was an absolute jerk.MEIGHAN D.
El cliente no dejó un comentario.Christopher H.
The associates at the location were friendly, professional, and explained everything. They answered my questions with good knowledge.RAY T.
El cliente no dejó un comentario.Richard G.
The employee helped me and was very good. The location is a bit sketchy. Kind of a rougher part of town.CONSTANCE G.
The pick up location was new - the young man was not able to answer some question but did ok. We kept getting interrupted by other customers as there was only the one person working at the time.WILLIAM F.
El cliente no dejó un comentario.MERCEDES P.
They gave me a vehicle with a bad battery that left me stranded.EVAN R.
It's not very inviting lots of homeless. And I was told that I had to go to that location.Darren W.
El cliente no dejó un comentario.DAVID L.
Process was easy, representatives were nice. Unfortunately the truck was in bad shape.ASHLEY R.
I took the rental person at the station over 30 minutes to figure out how to rent the truck out after I had done all the preliminary work online, should have been just a stop and grab the truck set up but the clerk couldn't figure it out and had to call several people to get the transaction done, won't go anywhere but the real uhaul centers in future.kobe O.