Customer Reviews for Gonnason Boats
(U-Haul Neighborhood Dealer)

804 reviews

307 Central Ave S   Kent, WA 98032

(253) 630-0901

Office Hours

  • Mon: Closed
  • Tue-Fri: 9 am–5 pm
  • Sat: 10 am–4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(253) 630-0901

307 Central Ave S
Kent, WA 98032

Services at this Location:

Office Hours

  • Mon: Closed
  • Tue-Fri: 9 am–5 pm
  • Sat: 10 am–4 pm
  • Sun: Closed
No photos available

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great customer service, nothing to improve.

Walter Brown 
Rating:
5.0

Have used Gonnason Boats location several times and they've always been great.

Robert Rimpini 
Rating:
5.0

Customer did not leave a comment.

Stefanie Pratt 
Rating:
5.0

Customer did not leave a comment.

Fred Rydberg 
Rating:
5.0

Great… Team.!

CRISTIAN MORALES 
Rating:
5.0

The folks at Gonnason boats we're awesome? It's been a while since I've rented a U-Haul truck and I was extremely impressed with the process both checking it out and returning it. Great job!

James Eastman 
Rating:
5.0

Customer did not leave a comment.

Alessa Lopez 
Rating:
5.0

Excellent customer service. Highly recommend this location. Stella was a pleasure to deal with!

BRANDON OTTO 
Rating:
4.0

no muss or fuss

Charles Miller 
Rating:
5.0

Customer did not leave a comment.

Bill Collins 
Rating:
5.0

great people, zero that you can say bad about this place

Kenneth Makinster 
Rating:
5.0

Excellent service, he was really helpful and quick to remove the trailer from our car. Highly recommend the place

Abubakari Nassor 
Rating:
5.0

At first there was an error with my transaction and I was charged extra mileage. But after calling and talking with this location, they owned up to their mistake, apologized and then fixed/refunded me. Tyler was great and help and very honest/transparent with this situation. I would highly recommend this location for any of your future uhaul needs.

Blake Watts 
Rating:
5.0

Great customer service! quick to answer and very welcoming smile!

Christopher Extine 
Rating:
5.0

Customer did not leave a comment.

AL Cutshall 
Rating:
1.0

Customer did not leave a comment.

WILLIAM MOORE 
Rating:
5.0

Customer did not leave a comment.

Anthony Maphosa 
Rating:
5.0

Customer did not leave a comment.

Ammon Dodson 
Rating:
5.0

Customer did not leave a comment.

Barbara Dutton 
Rating:
5.0

Customer did not leave a comment.

Randall Rothschiller 
Rating:
1.0

Customer did not leave a comment.

samuil bakirov 
Rating:
5.0

Friendly, efficient. They had exactly the equipment I needed. It was a great experience. I will be calling on them in the future.

Dulce Sebald 
Rating:
4.0

Customer did not leave a comment.

Barbara Dutton 
Rating:
4.0

A way to return after 5 o’clock closing time or the next day that would help people a lot thank you.

Richard Kidd 
Rating:
5.0

Tyler was awesome!

Jessica Crisp 
Rating:
5.0

Customer did not leave a comment.

SIMRIT pal SINGH 
Rating:
5.0

Customer did not leave a comment.

Bogale Demse 
Rating:
5.0

Nothing. Service was friendly and quick. Answered all my questions

Roger Franklin 
Rating:
5.0

Friendly, helpful and respectful ! Thanks!

Oleksandr A Marchenko 
Rating:
5.0

Customer did not leave a comment.

Kaitlin Dirks 
Rating:
5.0

Customer did not leave a comment.

James Kindell 
Rating:
5.0

Customer did not leave a comment.

Eugene Hayward 
Rating:
5.0

Customer did not leave a comment.

Ronald Stansell 
Rating:
5.0

Customer did not leave a comment.

Janet Ankomah 
Rating:
1.0

This is a fraudulent billing. The trailer was rented last month and paid in full. You how over doubled the billing and charged my credit card. It is being contested with my credit card provider.

Paul Burg 
Rating:
4.0

Customer did not leave a comment.

Marcus Porter 
Rating:
5.0

N/A

Rafik El azzaoui 
Rating:
5.0

Customer did not leave a comment.

Ulises Chavez 
Rating:
5.0

Customer did not leave a comment.

Charles Winters 
Rating:
5.0

At first I didn't know where to enter but once I got there it was easy and quick

JAN STEELE 
Rating:
5.0

Best location and best service. Thank You very much!

Ivan Gavrilov 
Rating:
5.0

Customer did not leave a comment.

Brad Thomas 
Rating:
5.0

The gentleman that checked me out and back in was very friendly, efficient, and just a pleasure to work with

SCOTT ADAMS 
Rating:
4.0

Customer did not leave a comment.

CHIAM SAELEE 
Rating:
5.0

𝓖𝓻𝓮𝓪𝓽 𝓬𝓾𝓼𝓽𝓸𝓶𝓮𝓻 𝓼𝓮𝓻𝓿𝓲𝓬𝓮

maria roman 
Rating:
5.0

Lady was efficient and friendly.

Kevin Gautier 
Rating:
4.0

Since a dolly was not included in the truck although I had requested for it, I had to do an extra round trip from and to my old apartment. They said they would subtract the miles but I don't think they did. As a result I think I paid for more miles than I actually used.

Joonsuk Park 
Rating:
5.0

I have rented U-Hauls several dozen times over the years (since the 1980s). This location is the friendliest, fastest, easiest to deal with by far. Bravo

Kendra Fowles 
Rating:
5.0

Customer did not leave a comment.

Zenovia Harris 
Rating:
5.0

The guy that helped me was fabulous and so friendly and it was a wonderful experience renting from this place. I will go back next time and recommend this location to others.

April Isah 
Rating:
5.0

Customer did not leave a comment.

Jurparis Watson 
Rating:
5.0

Excellent, everything is good.

LYONEL JEAN-PAUL 
Rating:
5.0

Customer did not leave a comment.

LINDA NEWBY 
Rating:
5.0

It was Just perfect. Fast & friendly. We gonna use this place again. Thanks :)

CODY MARTIN 
Rating:
5.0

Customer did not leave a comment.

Adam Senta 
Rating:
5.0

Nothing , great !

VIKTORIA DIMOVA 
Rating:
5.0

Customer did not leave a comment.

LINDA MAYRHOFER 
Rating:
5.0

Customer did not leave a comment.

Gary Alexander 
Rating:
5.0

Friendly team that were helpful with unhooking!

Yuma Yamamoto 
Rating:
5.0

Customer did not leave a comment.

Wilbur Barrameda 
Rating:
5.0

Customer did not leave a comment.

chris wimmer 
Rating:
5.0

Customer did not leave a comment.

Daniel fooks 
Rating:
5.0

I did rental online. Young gentlemen greeted me outside (maybe owner). Told him I needed to rent trailer. He followed me in and in less than 10 minutes we were outside and he hooked up the trailer to my vehicle. I was very impressed. Will business with them again.

Keo Louangphakdy 
Rating:
5.0

my go to location, best help by far.

Kenny Makinster 
Rating:
5.0

The whole move went off without any issues. The staff were friendly as usual.

Chase Fleeup 
Rating:
5.0

Customer did not leave a comment.

Nelya Bindas 
Rating:
5.0

Tyler Gonnason helped me. He hooked up the trailer for me and took it off when I returned it. He was very helpful and friendly. I would recommend this company for any Uhaul or boating needs.

Philip House 
Rating:
5.0

Friendly staff. Clean and reliable equipment.

sergei liddell 
Rating:
5.0

Customer did not leave a comment.

Rachael Babcock 
Rating:
5.0

Customer did not leave a comment.

Daniel Abbott 
Rating:
5.0

Gonnason Boats is the best! Nice friendly Staff and Ken the boat mechanic is best in the biz! Highly recommend!!

Matthew cockerham 
Rating:
1.0

Make sure that the vehicles are kept up to date especially for vehicles that use the one way. There's a lot to of things to type. Upset customer

Mark Kimbrough 
Rating:
4.0

Customer did not leave a comment.

TAM NGUYEN 
Rating:
4.0

Everything good

Cristian Riquiac Mejia 
Rating:
5.0

Tyler was great. Friendly, good service.

Brandon Kent 
Rating:
5.0

Customer did not leave a comment.

Francis Halili 
Rating:
5.0

Customer did not leave a comment.

Robert spivey 
Rating:
5.0

Customer did not leave a comment.

Cassandra Givens 
Rating:
5.0

It was easy and fast. Nothing to improve on.

Mike Willis 
Rating:
5.0

Customer did not leave a comment.

Timothy Hutcherson 
Rating:
5.0

Customer did not leave a comment.

Alyssa Hoke 
Rating:
4.0

Nothing

Leo Tyson 
Rating:
5.0

Very professional, friendly and great customer care - above and beyond. Thank you.

Siraaj Abdussalaam 
Rating:
5.0

Customer did not leave a comment.

Brian Deren 
Rating:
3.0

Customer did not leave a comment.

Alyssa Joyce Comia 
Rating:
5.0

Customer did not leave a comment.

Ashley Magoon 
Rating:
5.0

Gonnason is an excellent marine dealer. They have wonderful, high-end boats, trailers and all the accessories associated with all marine activities. It just so happens that they also have a U-haul rental trailer program as well! So thank you to Gonnason for availing your business to that. In our circumstances we wanted an auto transport trailer for a small work truck to be towed behind the U-haul moving van. The picking up part of the trailer was a breeze with lots of room to navigate getting the trailer from their storage lot. When returning the trailer, it is the same process as picking up - as easy as store bought pie! Just be sure to do it during normal business hours because the area around Gonnason Boats is filled with violent, criminal vagrants; just like the rest of washington state these days because of the one party political machine in power across the region! God bless you guys and thank you again for making our move out of the cesspool of washington state a reality!

DARRIN OVERHOLT 
Rating:
5.0

Customer did not leave a comment.

John Burcham 
Rating:
5.0

Customer did not leave a comment.

Mark Mensing 
Rating:
5.0

Customer did not leave a comment.

Jonathan Stevens 
Rating:
5.0

Extremely friendly and great service.

RAY MITCHELL 
Rating:
4.0

My reservation was moved from another location to this one, Gonnason did not have the blankets that i had reserved so i spent the next 2 hours driving around trying to locate the blankets i had originally reserved, very disappointing.

Dan Harringa 
Rating:
5.0

Send every customer to this location! Service was AMAZING.

Greg Fitzgerald 
Rating:
3.0

Very limited hours and a sketchy location, but the people are excellent. Very easy dropofff.

Douglas Dutton 
Rating:
5.0

Customer did not leave a comment.

Doug Green 
Rating:
5.0

Customer did not leave a comment.

Joshua Ealy 
Rating:
5.0

Fast and easy

Edgar Salgado 
Rating:
5.0

Customer did not leave a comment.

Darren Pedersen 
Rating:
4.0

A little hard to find -- Uhaul signs not really visible. Mr. Gonnason was extremely helpful and I liked dealing with them, even though we had an issue with the car dolly vs the auto transport I had ordered. All taken care of and car dolly worked fine.

Jeanine OConnell 
Rating:
5.0

Very friendly and courteous staff and service!

AJ Fisher 
No reviews have been submitted for this location.

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