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Customer Reviews for Gonnason Boats
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Check your tires more often other than that was great
VICTOR MProvide some sort of lift mechanism on the tongue of the trailer so I can disconnect from the towing vehicle while loaded. It is much too heavy to lift by hand.
JOE HOverall the rental procedure went seamlessly, & conveniently. I missed not having a ramp, but I realize the 10' truck doesn't have that option, so, be advised. In my estimation, it doesn't seem like some sort of adaptation, like a couple wooden stairs that would fasten into the locking mechanism slots would sure help an ole semi-disabled U.S Veteran like myself. It was especially a large step up into the box when I was on an inclined & rain soaked driveway! I realize, I'm probably asking for too much. Otherwise, it all went very well, & it seemed like a very well run "family" business! But for the Grace of God we go!!!
DANIEL TThis was the best U-Haul location I have ever been to. I didn't have to wait. The person knew everything they needed to know they had all my paperwork done, and I was out of there in no time.
PAMELA PTyler was excellent!
Ross KEverything was spot on.😊
LEUATEA SVery friendly and efficient.
Tamara WThis location customer service was top notch
RAHAB WVery easy and quick to drop off. Thank you.
BRENDA HNight drop off
Ryan WFrom start to finish a great experience. Will be back and recommend to anyone in need.
JOSHUA TAll good the way it is.
ALEFA SSee above
Rich KDrop-off was great, though the yard was full of boats, so it could be hard to pickup /drop-off a larger trailer.
CECILIA HI recently used U-Haul for my moving needs, and I couldn't be more impressed with their service! The process was seamless from start to finish. The online reservation system was straightforward, making it easy to choose the right truck and equipment for my move. On the day of pickup, the staff was professional, friendly, and efficient, ensuring the vehicle was clean and ready to go. The truck itself was in excellent condition, which made the entire moving experience stress-free. Returning the vehicle was just as simple, with clear instructions and a quick check-in process. U-Haul's commitment to customer satisfaction really stood out, and I'll definitely use them again for future moves. Highly recommend!
TERRY Wgood customer service and friendly people
MUKHTAR SGood customer service , simple transaction.
LACY HThe location worked for me. The truck was ready and parked in the street, so pick up was easy.
HARRY HThey guys at Gonnason Boats were great! I'll definitely use them again when I need a U-Haul.
STACIE NThanks guys you’re doing great!!!
RODOLFO MFriendly customer service. Would recommend for anyone looking to use rental services in the future
DONG Nnot overcharge me as you obviously did, WARNING TO OTHER CUSTOMERS, THE BOAT/UHAUL IN KENT WILL SERIOUSLY OVERCHARGE YOU, I AM CONSIDERING A CLASS ACTION LAW SUIT
DENNIS SI had a great experience here as they were quick and super friendly. Highly recommended
RAJWINDER SBueno
UKLIAN TQuick, easy, friendly, very much appreciated!
AMBER WThank you for your professionalism and perfect service
BAZ MVehicles should be cleaned inside and out, for all rental experiences.
OMAR HThe help desk was super friendly, I recommend this location to everyone.
SAIF HExcellent experience - we rent a lot of Uhaul equipment, the team at Gonnason boats should be the service benchmark for Uhaul - fast, friendly, and professional - outstanding.
David AVery friendly very nice very Professional.. I couldn't ask for a better place to pick up or drop off a U-Haul. Would recommend to all my friends and family. My sales person was super nice super helpful a great guy..
Jennifer FVery friendly staff and the trailer I rented was in great shape. I'll definitely use them again for future rentals
David TStaff was very professional and on top of their game.
Flossie WTHe young man there was quick efficient and eager to get me on my way as soon as he could.
Francis ZService was very helpful and friendly!
Roberto SForgot to include dolly which I paid for :( but it was ok without it. Please refund for it
Liana SI ordered a 27 foot truck online and received a call 1 day before I moved that they didn't have the size of truck I wanted, the said I would have to drive 45 minutes to get the size I wanted. Furthermore, they told me I'd need to return the truck to a location 30 min further than where I moved to. Ughh it's had enough moving then add extra drama.
Alysson Pnothing
Tanya HCustomer service is great. Service is quick and friendly. I will recommend this U-Haul location to my friends and family.
Christopher MThe employee that helped me was knowledgeable and polite. I will definitely use this location again.
Mike BGreat customer service, nothing to improve.
Walter BHave used Gonnason Boats location several times and they've always been great.
Robert RGreat… Team.!
CRISTIAN MThe folks at Gonnason boats we're awesome? It's been a while since I've rented a U-Haul truck and I was extremely impressed with the process both checking it out and returning it. Great job!
James EServicio al cliente de excelencia. Highly recommend this location. Stella was a pleasure to deal with!
BRANDON Ono muss or fuss
Charles Mgreat people, zero that you can say bad about this place
Kenneth MExcellent service, he was really helpful and quick to remove the trailer from our car. Highly recommend the place
Abubakari NAt first there was an error with my transaction and I was charged extra mileage. But after calling and talking with this location, they owned up to their mistake, apologized and then fixed/refunded me. Tyler was great and help and very honest/transparent with this situation. I would highly recommend this location for any of your future uhaul needs.
Blake WGreat customer service! quick to answer and very welcoming smile!
Christopher EFriendly, efficient. They had exactly the equipment I needed. It was a great experience. I will be calling on them in the future.
Dulce SA way to return after 5 o’clock closing time or the next day that would help people a lot thank you.
Richard KTyler was awesome!
Jessica C