Customer Reviews for Golden Triangle Storage
(U-Haul Neighborhood Dealer)

566 reviews

1250 Mt Homer Rd Ste 1   Eustis, FL 32726

(352) 357-7980

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–4:30 pm
  • Sun: 9 am–12:30 pm
Special Operating Hours
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(352) 357-7980

1250 Mt Homer Rd Ste 1
Eustis, FL 32726

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–4:30 pm
  • Sun: 9 am–12:30 pm
Special Operating Hours
  • 3/31/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

We Love Golden Triangle U haul been doing business with them for years. Angie is the best. Kind, professional, efficient.

SUSAN KEYES 
Rating:
5.0

I recommend this storage unit the lady in the office I can’t remember her name sorry but she was very nice and very helpful i definitely recommend renting a storage unit from her

ARNOLD SIMMONS  |  Overall Experience 
Rating:
5.0

I lobe6the smile on Mrs Angie every time I see her even over the phone she will make u smile joyful soul she has

GWENDOLYN WALTON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

EARL Kagler 
Rating:
3.0

This is not the drop off location I picked and not the drop off location listed on my reservation. Was still told to return it to this location to avoid a wrong drop fee.

Seth vonHartmann 
Rating:
5.0

Angie was very friendly and helpful.

Michael Murphy 
Rating:
5.0

Happy with the speed of the rental all was ready for pickup when I

STEPHEN PHILLIPS 
Rating:
4.0

Nothing

Mark Krupnicki 
Rating:
5.0

Customer did not leave a comment.

DONANTIA WILLIAMS 
Rating:
5.0

Customer did not leave a comment.

Shannon Kennedy 
Rating:
5.0

Customer did not leave a comment.

JUAN FLORES 
Rating:
3.0

Customer did not leave a comment.

Cody Vineyard 
Rating:
3.0

Customer did not leave a comment.

Zack Durbin 
Rating:
5.0

Customer did not leave a comment.

Susan Pagan Hilton 
Rating:
5.0

Very friendly and helpful agent. Overall great service.

BOB PUZIO 
Rating:
5.0

Customer did not leave a comment.

Angela Carragher 
Rating:
5.0

Customer did not leave a comment.

Khadijah Harley 
Rating:
5.0

Customer did not leave a comment.

Werner Timmers 
Rating:
5.0

Very friendly and helpful.

MARILYN STORTS 
Rating:
1.0

The lack of rodent and bug control was non-existent. We had to dispose of over $1,000 in clothing that had been chewed up and pooped and peed on by mice. Many keepsakes were infested by huge cockroaches and had to be thrown away. I have documented most of the damages.

RICHARD SHAW  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ronald Keyston 
Rating:
5.0

Customer did not leave a comment.

Cory Churchill 
Rating:
5.0

Customer did not leave a comment.

ANGIE GILBERT 
Rating:
5.0

Excellent service. Good price.

JOHN BATES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James West 
Rating:
5.0

Very friendly and professional help.

Zane Gray 
Rating:
3.0

Truck clean. Good

Manuel Figueroa 
Rating:
5.0

take bettter care of moving parts

RON tondie 
Rating:
5.0

Customer did not leave a comment.

Jason Price 
Rating:
5.0

Truck was dirty in the back and had a bad smell

Mariluz Perez 
Rating:
5.0

Customer did not leave a comment.

GRACIA JOHNSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

daniel fleming 
Rating:
5.0

nothing work great

JONATHAN BISAROE 
Rating:
3.0

Customer did not leave a comment.

SHAWN STANLEY 
Rating:
5.0

Customer did not leave a comment.

SUSAN KEYES 
Rating:
4.0

Customer did not leave a comment.

Don Levonius 
Rating:
3.0

Pay attention and when a customer waives coverage don’t try and stick it in there anyway. It’s not the amount it is the principle5

Dale Wilson 
Rating:
5.0

Customer did not leave a comment.

Debra Ragan 
Rating:
4.0

Customer did not leave a comment.

MARIA MARTINEZ 
Rating:
4.0

Did not physically check truck or equipment in

James Smith 
Rating:
5.0

First truck I rented was a 15’, when I tried to pull out I realized it had brake problems and the oil light was on. Oil pressure gauge was bottomed out. The young woman resolved the issue Johnny On The Spot. She upgraded me to a 26’ at no extra charge. A++ on her customer service.

Russell Tower 
Rating:
5.0

Customer did not leave a comment.

Marvin Mcintosh 
Rating:
5.0

Customer did not leave a comment.

Anna Bertuna 
Rating:
5.0

Customer did not leave a comment.

Eric Rawlings 
Rating:
5.0

Customer did not leave a comment.

LORETTA PARR  |  Overall Experience 
Rating:
5.0

Everything went smoothly and Angie was great to work with! I will definitely recommend this location again!

Lisa Kasten 
Rating:
5.0

Customer did not leave a comment.

GRAND RENTAL STATION 
Rating:
5.0

The "attic" leaked and ruined several boxes. While I understand and appreciate the location didn't have anything to do with the U-haul truck itself, the customer service number for u-haul was a terrible experience and there was no remorse.

William Pasco 
Rating:
5.0

Angie, our CSR, was a delight! She was informative, very helpful and stayed in touch with updates about our truck being available before our move date. She assisted with the pre-trip inspection & waved good-bye as we drove away.

ROBIN CARRIER 
Rating:
4.0

Clean the windshield, the truck I rented was very dirty, I had to scrub the windshield.

KENNETH LEE 
Rating:
5.0

Customer did not leave a comment.

David Crane 
Rating:
5.0

Very easy to work with that pretty much sums it up I would use this location again and the future if I have the need for a U-Haul truck

Brian Dagel 
Rating:
1.0

Poor service. Truck was 30+ minutes late. Our Uhaul hired help did not show up. We were stuck forced to dangerously self move huge and heavy items as a result. Will not return to this Uhaul location and avoid Roy's Moving Co.

Scott Minkoff 
Rating:
2.0

Truck had dog hair under, around and between the seats. Smelled strongly of dog and cigarette smoke. I got a head ache riding around with the windows down. Other than that, location was accessable and I had no issues. Just please clean trucks between uses.

Shane Smith 
Rating:
5.0

Customer did not leave a comment.

Pat Darrow 
Rating:
5.0

All was good

robin jenkins 
Rating:
5.0

Customer did not leave a comment.

Luis Ayala 
Rating:
5.0

Had it for 15 years it was good. Moving out of state and had to close it out.

GERTRUDE A. HORVATH  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Danny Mercer 
Rating:
5.0

Customer did not leave a comment.

BONNIE SMITHERMAN  |  Overall Experience 
Rating:
5.0

Angie was great! she answered all our questions and made the whole process of renting a unit very easy. We will definitely recommend Golden Triangle to anyone who needs storage. The rates are very reasonable as well.

JULIA WALLACE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Timothy Osterberg 
Rating:
4.0

This laction the people was awesome I be using them in the future thank you

DARNAIL MALONE 
Rating:
5.0

Customer did not leave a comment.

Frank Smitherman 
Rating:
4.0

It was a little hard to locate but overall very good service

Shelby Nicholson 
Rating:
5.0

I had an excellent experience with this U-Haul location! Extremely nice, patient and kind! Made the entire process better! Thank You!

ALLENL BILES 
Rating:
5.0

The storage facility was great for the time we needed it. We rented an outside non climate controlled unit and it worked out well for us. The online payment system was extremely easy and very user friendly. We would rent a storage unit from them again, should the need arise in the future.

JODI WILLIAMS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JUDITH MAGOUIRK  |  Overall Experience 
Rating:
5.0

Painless experience

RICH COULTER 
Rating:
5.0

Customer did not leave a comment.

Daniel Leary 
Rating:
5.0

Customer did not leave a comment.

THOMAS KENLEE 
Rating:
3.0

Customer did not leave a comment.

Joseph Hail 
Rating:
5.0

Customer did not leave a comment.

Robert Flechaus 
Rating:
5.0

Customer did not leave a comment.

Stephanie Smith 
Rating:
5.0

These are no lights on the property at night on the common grounds it’s very dark

CHRISTOPHER DONAHUE  |  Overall Experience 
Rating:
3.0

It was hard to get to where we could park the trailer. I was also not informed I was supposed to check in when we dropped it off.

Candice Veach 
Rating:
3.0

Customer service was great. She worked with us on pick up and return. She presented various price options. She accepted a company credit card. The truck was a different matter. It vibrated. Did not like speeds over 65. Did not handle rain well. Both cabin doors only closed when slammed. There was a lack but no key for it. Only a radio option. No CD. No Bluetooth. No satellite radio. Renting and returning was good, easy and fine. Driving was an ordeal. 7 hours became 8.5 hours due to rain, traffic and a difficult truck.

MEDEK HEALTH SYSTEMS 
Rating:
5.0

Easy and convenient, plus I saves money.

JUAN FIGUEROA 
Rating:
5.0

Very nice customer service and all went smoothly.

DAWNRENAE KARP 
Rating:
5.0

Customer did not leave a comment.

Angelique Scott  |  Overall Experience 
Rating:
5.0

This location has always been point on and willingness to satisfy the customers need and accomodation, very profesdional and courteous. I highly recomen this location for top notch service

EARL Kagler 
Rating:
4.0

Customer did not leave a comment.

RON LOVERIDGE 
Rating:
5.0

The lady that helped me was grest, couldn’t have been a better experience.

CRAIG ALLEN 
Rating:
5.0

Customer did not leave a comment.

Raymond Rosario 
Rating:
5.0

Customer did not leave a comment.

RICHARD WHITAKER 
Rating:
5.0

Customer did not leave a comment.

Jose Fraticelli 
Rating:
4.0

Lady was kind and welcoming

FRANK TEACHOUT 
Rating:
5.0

I went to the storage unit and it looked immaculate. I had not been to the unit in a few months, but when I went to check it out, there were mice droppings all over the floor by my boxes. I started moving my stuff out that day, that was Thursday. I went back to get the remainder of my stuff on Saturday and the air-conditioning was not working. I pay for climate controlled for a reason. I understand that mice can get into anything; but I am not sure that the pest control is properly managed. I also understand that air conditioning units do go down. Temperature should be somehow monitored. People have stuff in there that needs to be climate controlled; that is what we pay for. Some stuff is priceless and could get ruined if not in the right climate. I am sorry, I would not recommend this storage company and maybe they are all like this; no more storage for me!

MARIANNE GIANNOTT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Justin Kovacich 
Rating:
5.0

Customer did not leave a comment.

Christine Swain 
Rating:
5.0

Everything was Great

Christine Swain 
Rating:
5.0

Customer did not leave a comment.

Betty Kagler 
Rating:
4.0

Customer did not leave a comment.

cliffod ivie 
Rating:
5.0

Customer did not leave a comment.

paul alexander 
Rating:
5.0

Customer did not leave a comment.

David Bisignano 
Rating:
5.0

Customer did not leave a comment.

JOYCE MASSARO  |  Overall Experience 
Rating:
5.0

The female attendant was always courteous and helpful. On occasion when I would forget my entry code she would help retrieve it.

NANCY DARST  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PAMELA HAND  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Tommy Riley 
Rating:
5.0

Customer did not leave a comment.

DAVID LUCREE  |  Overall Experience 
Rating:
5.0

Smooth & expedient UHaul reservation & pickup. Angie is great, customer friendly, & always handles storage solutions quickly! Highly recommend!!

DONNA ARNOLD 
Rating:
5.0

very friendly and helpful

Patricia Hitt 
Rating:
4.0

Customer did not leave a comment.

Cheryl Thomas 
Rating:
5.0

Excellent staff. Great experience.

LIAM MCKENNA 
Rating:
5.0

Customer did not leave a comment.

Patricia Baehr 
Rating:
5.0

Customer did not leave a comment.

Tawnee Hoagland 
Rating:
5.0

Excellent customer service. She knew exactly what to do.

Rebecca Dickinson 
Rating:
5.0

If I need to use storage again. I will be calling this storage warehouse.

DOROTHY LOVE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Regina Brown 
Rating:
5.0

Every thing was done right. Excellent customer service. Rented a Uhaul on a very short notice and it was available. Agent was professional, and courteous. Will always go back to that location for my rental.

Betty Kagler 
Rating:
5.0

The staff and facility is great. I had a storage unit for over 4 years and never had a single issue. The buildings are well maintained and security is great. Even with all of the storms and hurricanes never a water leak.

MYRON YATES  |  Overall Experience 
Rating:
4.0

They were very friendly and helpful here.

MARLENE BROOKS 
Rating:
4.0

Customer did not leave a comment.

Kelly Duncan 
Rating:
4.0

Car hauler was badly in need of some service. Please make sure your periodic maintenance is performed prior to renting out equipment.

Kelly Duncan 
Rating:
5.0

Customer did not leave a comment.

MONICA KHARGIE  |  Overall Experience 
Rating:
5.0

For the 26 foot truck offer to move it from the parking area. It can get a little clamped back there.

Peter Stanley 
Rating:
3.0

Customer did not leave a comment.

Bo Hoff 
Rating:
3.0

Customer did not leave a comment.

Debra Marshall 
Rating:
5.0

Customer did not leave a comment.

Everett WRAY 
Rating:
5.0

Nothing. The whole rental process was smooth and easy. Easy pick up, easy drop off. Convenient location, friendly helpful staff.

William Konchal 
Rating:
5.0

The office personnel are always friendly and helpful.

SASHA NAMUNDI  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

S. KAY WARD  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Allen Moon 
Rating:
4.0

I was very satisfied with the facility. Always clean and usually easily accessible. The first month was free on a promotion so I didn't qualify for a prorated last month. I will recommended again.

RENE WEEKS  |  Overall Experience 
Rating:
5.0

The fasility was very good and the personal was great

CARLOS MATOS  |  Overall Experience 
Rating:
2.0

First, my rate continued to increase. When we got out unit it was $50 per month. By the time I closed it, the rate was $70 per month. Secondly, there were rats. All of my personal items were damaged.

JORGE MOLINA  |  Overall Experience 
Rating:
3.0

The rental prices kept going up too much, too often.

JOHN ADAMS  |  Overall Experience 
Rating:
5.0

Angie is great

MONTY FLETCHER  |  Overall Experience 
Rating:
2.0

Golden Triangle was helpful and friendly. Call them directly. Do not use UHaul webpage. It is not accurate.

Privacy Request  |  First Impressions 
Rating:
5.0

Customer service was amazing. My original unit was too small and the staff member changed is without a problem.

REUBEN BOYD  |  First Impressions 
No reviews have been submitted for this location.

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