Everything was great,could not have had any better service, thanksDanny M.
Customer Reviews for Golden East Storage
(Distribuidor de U-Haul del vecindario)
Rocky Mount, NC 27804
Services at this Location:
- Lun. - vie.: 9 a. m. - 5 p. m.
- Sáb.: 9 a. m. - 2 p. m.
- Dom.: 3 p. m. - 6 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Nothing that I noticed, they have great customer serviceJOSEPH P.
Great family owned and operated business! Staff was helpful and kind.Tamara C.
Earlier hours of openingDaniel J G.
The AC wasn't operational and there wasn't a dolly or pads in the truck which were paid for in advance.Daniel M.
Tires were past wear bars, very dangerous. Engine squealed the whole way. Cabin smelled like a chain smokers.Craig B.
El cliente no dejó un comentario.Arvelle M.
This is a very good location. I had used them once before for a drop off in February. They are very helpful, well-staffed, and organized.Elizabeth H.
El cliente no dejó un comentario.Gary L.
When I tried to call the location no one answer the telephone. When I arrived at the location the man on duty was very grumpy and couldn't answer my questions because the computers were down. When I tried to call back later no one answer the telephones. :(Aretha R.
Make sure that to computers up and running and not lock downHAROLD G.
This was the worst moving experience ever for us. First of all, I had to drive 40 miles away to get the trucks, secondly, altered my original order to have a large dolli, for moving heavy furniture. They didn't have one. Thirdly, when I arrived at the storage location at 8671 Central Ave. Capital Height Md., the system was down I had "2" 26 Footers of boxes and furniture. One truck to go in storage. Your people at Uhaul didn't and could not accommodate. I was disturbed because I was told that there was lots of storage units. However, that was not the case. We had to seek storage space somewhere else. Not a good experience for us Poor rating.Carolyn M.
Very friendly people who work hereAmber W.
El cliente no dejó un comentario.Naji J.
El cliente no dejó un comentario.Andrew N.
El cliente no dejó un comentario.Lindel E.
El cliente no dejó un comentario.Amy J.
El cliente no dejó un comentario.donald S.
I reserved equipment, but it was not present at pickup time. I had to go to another dealer to pickup part of the equipment, but I still didn't receive all the equipment I needed.Paul G.
El cliente no dejó un comentario.Steven S.
El cliente no dejó un comentario.Tony H.
El cliente no dejó un comentario.Marlin A.
El cliente no dejó un comentario.matthew T.
El cliente no dejó un comentario.CAROLYN S.
Nothing at allDestini R.
El cliente no dejó un comentario.THY M.
When the gas in the truck is just a little under a half of tank of gas don't charge over $40jennifer S.
Clean trucks Make sure online check in is working properly.Ashonna M.
Everything was pretty okay except the fact I put the gas back where it was when I got it and they still charged me for the gasDARNESIA J.
El cliente no dejó un comentario.Stephen H.
Cussed out by employee and employee threw a concrete block near my truck that shattered and luckily did not damage my truck .... informed girl behind counterJacob S.
El cliente no dejó un comentario.Fred H.
El cliente no dejó un comentario.DELORIS T.
I was not satisfied, I rented the vehicle for 24 hrs and was charged for the extra day also charged my card twice with 2 different amounts after showing them they couldn't explain it so they referred me to the headquarters now I'm waiting on it to be resolved. I want be using this facility again.Brian S.
Always a good experience at this location.RONALD H.
El cliente no dejó un comentario.bremda P.
El cliente no dejó un comentario.Geraldine W.
El cliente no dejó un comentario.cAITA A.
Outstanding serviceCharles G.
El cliente no dejó un comentario.Shawn M.
Great experience! The employees were very professional, knowledgeable and nice! The truck was great and helped a lot with my recent move!ebony A.
Fully disclose rates and total cost when renting. Had charge added and the initial amount was raised with no explaination for the extra charges.TIM P.
El cliente no dejó un comentario.Jennifer M.
El cliente no dejó un comentario.FRANCES G.
It was not organized right I had to go to a different place to get another uhaul truckGeorge J.
El cliente no dejó un comentario.MICHAEL H.
El cliente no dejó un comentario.willy C.
Billy worked with me to ensure I was able to continue to rent the vehicle outside of my original contract. He was very polite and professional as well. He is the reason I would rent from U-Haul again and recommend his specific business for anyone in Rocky Mount who may need this service.GEORGE S.
The location is great and they do everything right, very happy with them.CECIL R.
El cliente no dejó un comentario.NATHAN B.
Nice location, very friendly, knowledgeable and quick to help.ELIZABETH H.
El cliente no dejó un comentario.Fred H.
El cliente no dejó un comentario.Jason S.
El cliente no dejó un comentario.Jerome G.
I wasn't going to make the initial pickup time at the Conway NC location, and he was the one who suggested Rocky Mount. Everyone I dealt with was excellent, including over the 800 number.Lewis B.
El cliente no dejó un comentario.Shelton N.
El cliente no dejó un comentario.LaCount A.
El cliente no dejó un comentario.Janai S.
El cliente no dejó un comentario.Keith B.
Rental site employees were very helpful in securing a unit. Truck was easy to drive, ran well and was easy to load and unload. I did not use the bundle of blankets that I rented, but U Haul would not give me a rental credit.David J.
El cliente no dejó un comentario.Amy T.
Billy was so helpful and professional. He is a asset to Golden East Storage!sophie G.
The people at uhaul was goodMark B.
Store rep was rude and disrespectful. Smoking a cigarette while doing so as well. The most unprofessional experience I've ever had. My appointment time was not held ended up being thirty minutes late which caused heavier rain to set in before the trip and Trailer hook upDuriel S.
Overall I'm satisfied with every experience I have with uhaul. The customer service and equipment is always up to my standards.Tarmon T.
El cliente no dejó un comentario.Jerry R.
Great Service! Nice people.Michael A.
El cliente no dejó un comentario.Rita S.
El cliente no dejó un comentario.Marvin M.
El cliente no dejó un comentario.Cherie S.
I received a fuel surcharge that is incorrect. I took care in making sure the tank was filled to the mark that I received the truck. You can check the photos presented. This presents a problem concerning future rentals. I rent from U-Haul once per month. Not sure i will continue if refund is not issued. By the way the app is not very good.LaCount A.
El cliente no dejó un comentario.Themedia B.
El cliente no dejó un comentario.GWENDOLYN B.
El cliente no dejó un comentario.martha R.
El cliente no dejó un comentario.Elizabeth S.
El cliente no dejó un comentario.Robert S.
El cliente no dejó un comentario.Tony J.
El cliente no dejó un comentario.Tony J.
This is the third time I have needed to use U-Haul in as many months and this is the only place I will rent from. Not only is the staff well knowledgeable about their equipment, they are friendly, their place is clean and well organized and I have a safe place to leave my vehicle for several days at a time. I have used this facility for quite a few years now and would not rent anywhere elsePhoebe B.
The pickup truck I rented was in desperate need of a good washing. Even though this truck only had a little over 7000 miles, the exterior had apparently never been washed. It was quite dirty with lots of road grime. The interior was clean and the equipment was actually nice to drive.William D.
The change oil light was on which made the gas go down a lot faster and the transmission was jerkingPRESLEY A.
All was good!gay S.
Friendly professional, clean, and easy accessibilityDeborah B.
Great people to rent from and many different types of equipment to choose from thanks uhaul.William R.
El cliente no dejó un comentario.TONYA S.
El cliente no dejó un comentario.RONALD L.
El cliente no dejó un comentario.John P.
Although I showed up after-hours, and consequently had to check out without assistance (which was easy and straightforward online), the property was much cleaner and organized than Hands 2 Hands.David H.
Computer was so slow took almost 20 minutes at pick up for the computer to work. I signed in early as requested by email since the email stated that it would cut check-in time in half, but at check-in had to give the same information again. Very, very frustrating. Truck had red clay in back and in driver area.Timothy O.
The staff was very helpful, courteous, and friendly.robert S.
El cliente no dejó un comentario.Marcy R.
El cliente no dejó un comentario.jay H.
The truck, though very clean, is in need of transmission work.Dasher L.
El cliente no dejó un comentario.SONYA E.
El cliente no dejó un comentario.THOMAS G.
Very helpful and courages.Ronald B. | Overall Experience
I used this facility in 2011. When my mom moved here she used this facility. This would be an excellent choice for you. Great customer service. Warm and Friendly greeting.Bonnie B. | Overall Experience