Comentarios de los clientes para Gold Star Auto Body

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Gold Star Auto Body

Clasificación general:

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Gary C.
Clasificación:

I cant think of anything. Everything was perfect for pick up

alisha D.
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No one was at this location ever. Tried calling the phone number, got a voicemail for Brian-- not sure if he is affilated with U-haul

Benjamen C.
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El cliente no dejó un comentario.

Lawrence D.
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Great service.

Toni R.
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El cliente no dejó un comentario.

JEFF H.
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El cliente no dejó un comentario.

Lawrence D.
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El cliente no dejó un comentario.

HOLLY K.
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Answer your phone, a little bit of customer service (coz you have none) will go a long way.

william P.
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El cliente no dejó un comentario.

Arthur F.
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Trailer's running lights were intermittent. I did receive excellent attention from the uhaul representative there.

Gary A.
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El cliente no dejó un comentario.

Jacob K.
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Drop off here is a little dim if after dark, otherwise nice open lot, easy drop off.

Dennis M.
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Owner was very helpful in describing the use of the trailer.

Mark H.
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El cliente no dejó un comentario.

Matthew S.
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El cliente no dejó un comentario.

Martin L.
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Thanks for your help setting up the lights!

Jesse R.
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The truck stunk of cigarette smoke and the windshield had a film from all the smoke too. We had to air out the cab and wash down the interior and windshield before we could even start our drive. Otherwise the truck was in fine shape.

William H.
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El cliente no dejó un comentario.

DAWN P.
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It was very easy to rent and return.very nice guy and very accommodating.awesome place

Ken M.
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El cliente no dejó un comentario.

Donald S.
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El cliente no dejó un comentario.

KATIE M.
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He was super helpful and accommodating. Highly recommend.

Eric J.
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I prepaid and checked in online so i could pick up trailer quickly. When I arrived, no one answered door of business, so I hooked up trailer and left. Within an hour I was contacted by Gold Star stating that the trailer would be reported stolen if I didn't call back right away. Everything was resolved satisfactorily but what's the point of checking in online and paying in advance if this is the result?

DAVID M.
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El cliente no dejó un comentario.

Steve W.
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El cliente no dejó un comentario.

CHARLES S.
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El cliente no dejó un comentario.

Jaymes L.
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El cliente no dejó un comentario.

Kevin C.
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El cliente no dejó un comentario.

kathryn O.
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24 hour drop off was appreciated since the location was very close to our final destination and they were closed Saturday and Sunday. The text messages were annoying, asked me to respond from the drop off location to confirm, but my driver returned the truck, i was not at the drop off location.

jeff A.
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El cliente no dejó un comentario.

Liz S.
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The location was not open when we arrived. We had to call to make sure he was coming. He arrived 20 minutes after the scheduled time.

Cara W.
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El cliente no dejó un comentario.

Mark S.
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I had originally requested packing blankets on my order. None were provided with the trailer when it was delivered to Gold Star. Communication between Uhaul and their locations may need some work.

Anna H.
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El cliente no dejó un comentario.

Mark S.
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El cliente no dejó un comentario.

Steven P.
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El cliente no dejó un comentario.

roger H.
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Brian was Kind and Understood my needs. Thank you Tom

Andrea F.
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The mobile app was straight forward and the pickup and drop off went smoothly.

Lindsay R.
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No one was there during their posted normal business hours, however they were available by phone and allowed me to drop the trailer on my own.

Bradley B.
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El cliente no dejó un comentario.

SAM N.
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El cliente no dejó un comentario.

nancy S.
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El cliente no dejó un comentario.

PHILIP N.
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Why is it so expensive to rent for 1 day when picking up and dropping off at different location?

cyprian K.
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El cliente no dejó un comentario.

LEANN P.
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El cliente no dejó un comentario.

Steven Y.
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I was charged by email for a extra day and I brought it early. Poor service, the return person was not there

phil W.
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El cliente no dejó un comentario.

Tom E.
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The door on the trailer was very hard to open. I told the facility about the issue.

NANCY M.
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El cliente no dejó un comentario.

Linda K.
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El cliente no dejó un comentario.

DOUG B.
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El cliente no dejó un comentario.

Gina L.
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Knowledgeable. Helpful. Friendly.

Dana G.
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Even though I reserved the truck in advance with a specific pick up time, the shop was not open for me to pick it up. Had to wait for someone to arrive and hand off the truck and keys. No issues with the truck.

Cameron H.
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El cliente no dejó un comentario.

Timothy M.
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El cliente no dejó un comentario.

Aaron K.
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Quick process to plckup and drop off for single day local move. Everything was available and on time when I arrived. Would use again.

Julie S.
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I thought I was picking up at Blaine location. The worker at the Blaine store could use a little customer service pep talk nothing bad he just wasn't very friendly. Dropping off we had to drive the truck 70 miles to drop off...they said the Ames site was full. Made the day longer because of that

MICHAEL O.
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Excellent service Truck was in great shape and ready to go. Thanks mike

Margaret B.
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Brian very flexible and helpful.

Donald D.
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El cliente no dejó un comentario.

Ildiko M.
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This was an excellent experience. I got great advice on how to plan, the process was smooth and I got follow up so every step was easy. Thank You!.

Brad S.
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El cliente no dejó un comentario.

David R.
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El cliente no dejó un comentario.

JIM J.
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El cliente no dejó un comentario.

JIM M.
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Nothing .... I am a satisfied customer.

Bishop W.
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very professional. Cane to meet us and check trailer in. Thanks.

Colleen M.
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Introduce yourself, but you were very helpful.

Samuel L.
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Called and gave good instructions for drop off even though no one would be there at the time of drop off.

Jonathon S.
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El cliente no dejó un comentario.

GARY O.
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Excellent- we rented a trailer, they should check hitch it seemed loose.

William A.
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El cliente no dejó un comentario.

Troy R.
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El cliente no dejó un comentario.

Bradley G.
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El cliente no dejó un comentario.

MIKE M.
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Very smooth pick up of equipment with the necessary help.

Dominic P.
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Attendant was not on site, and didn't really know ho to use reservation software. Computer added on insurance I specifically declined.

Laurn L.
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They were unsure how to use uhaul computer program. Through all phone calls to uhaul rep. It took them a hour to get the truck rented so i could go.

Charlotte P.
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El cliente no dejó un comentario.

Mikeal B.
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El cliente no dejó un comentario.

ERIC S.
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El cliente no dejó un comentario.

CAROL K.
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Make certain that the equipment is maintained. The shaft was bent, and the trailer bounced so horrendously that I checked several times because it felt like I had been rear-ended.

Bruce A.
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El cliente no dejó un comentario.

nancy W.
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El cliente no dejó un comentario.

Timothy A.
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El cliente no dejó un comentario.

Dale P.
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El cliente no dejó un comentario.

xiaobo W.
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El cliente no dejó un comentario.

Duane M.
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El cliente no dejó un comentario.

SERGIO R.
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El cliente no dejó un comentario.

Suzie D.
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It's very convent and close.

Mike P.
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El cliente no dejó un comentario.

Todd B.
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El cliente no dejó un comentario.

JOHN O.
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El cliente no dejó un comentario.

VASANTH J.
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this place was not up to standard and charged me double for no reason -

Theresa A.
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The process was smooth and friendly. appreciate the service.

Andrea W.
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El cliente no dejó un comentario.

Nick K.
Clasificación:

I cannot stand dropping off at locations where there are no personnel to receive the trailers. Also since there is no way to secure the trailers if anyone were to come take it after id dropped it off. Who is to be held liable??? It makes it a very sketchy situation.

Nicholas B.
Clasificación:

We choose this location because we could pick up the rental truck at 8 am. When we arrived at 8 am no one was there so we called the number on the building no one answered, we left a message, and went to get coffee hoping they would be there when we got back. After getting coffee 5mins later the guy from Gold Star called and said he was stuck in traffic and would be a few minutes late. So we went back to sit there and wait figuring he'd be there any minute. He did show up til nearly 9am and never said anything about being almost an hour late. Later that day we called to see how to go about keeping the truck for an extra day, he informed us that all we needed to do is just hold onto the truck and when we turn it in after the extra day they will just bill us $40. Nope I got a call from the place we were turn it in at (Golden Eagle Motors) they treating me like I was a criminal steal their truck. Never will I ever in my life rent anything from Uhaul again after this ordeal.

bob D.
Clasificación:

El cliente no dejó un comentario.

ALEX B.
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El cliente no dejó un comentario.

Gerald L.
Clasificación:

El cliente no dejó un comentario.

reginald H.
Clasificación:

El cliente no dejó un comentario.

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