Customer Reviews for Goin Postal
(Distribuidor de U-Haul del vecindario)

571 comentarios

9201 Warren Pkwy #200   Frisco, TX 75035

(469) 362-0150

Horarios de la ubicación

  • Lun. - vie.: 10 a. m. - 6 p. m.
  • Sáb.: 10 a. m. - 4 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(469) 362-0150

9201 Warren Pkwy #200
Frisco, TX 75035

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 10 a. m. - 6 p. m.
  • Sáb.: 10 a. m. - 4 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Very helpful

Harmeet L. 
Clasificación:
5.0

they are always friendly, patient and helpful and their vans clean

Chris S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rosamarie L. 
Clasificación:
5.0

call center and website! couldn't choose drop off locations easily. you shoq a better rate for round trip but the website wouldn't confirm that alternative. work on the options on the website if you're not going to add call center! the people running the locations were fine. Corporate is being cheap and not fixing their issues!

JOHN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

TONI N. 
Clasificación:
5.0

The girl behind the counter helping us was awesome!!!

patrick S. 
Clasificación:
5.0

El cliente no dejó un comentario.

VICTORIA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan D. 
Clasificación:
5.0

Associate was friendly and helpful

TANESHA T. 
Clasificación:
3.0

The mobile app did not work at this location for pick up or drop off....luckily I picked up during business hours and was able to work with people inside - but they were quite short and almost seemed as if I was interrupting their day by asking for help - i took lots of pictures when I dropped off to verify things and all worked out well with the return but your site made a big deal of using the mobile technology so to not have it work was frustrating

Tom E. 
Clasificación:
5.0

Very clean inside. Fast and easy.

Cora B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES M. 
Clasificación:
5.0

- Service Person was very amicable and nice. - Equipment was clean. - I recommend this location to my friends.

Raghavendra K. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAJESH KUMAR K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alton R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mario F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALFREDO C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Parthayarathy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter W. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES F. 
Clasificación:
1.0

El cliente no dejó un comentario.

Travaine S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maegan L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leroy L. 
Clasificación:
5.0

Had what I needed on short notice, thank you very much!

DOUGLAS J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sarah R. 
Clasificación:
1.0

I walked in to the counter. Several vehicles in the lot. Attendant said they were all reserved. I walked outside, went on the app and reserved one. Attendant didn't even apologize for being lazy or incompetent or both. My son saw this and asked what kind of people do that.

PAUL R. 
Clasificación:
5.0

There was trash let in the van from the previous renter. Not that big of a deal but... That being said, the customer service was outstanding

Jeff M. 
Clasificación:
5.0

El cliente no dejó un comentario.

COREY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jameshia W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ADEOLU A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aaron S. 
Clasificación:
5.0

Seamless rental. This location is the best. Owners are amazing and I try to alway use them. Will continue renting from this location.

DOREEN R. 
Clasificación:
5.0

It was quick and easy!

Graciette R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rob M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wes C. 
Clasificación:
5.0

Wonderful.

KOMAIL M. 
Clasificación:
5.0

Great people!!

NILDA F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan R. 
Clasificación:
5.0

El cliente no dejó un comentario.

FOLAJAIYE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Latarsha Y. 
Clasificación:
1.0

Mobile check-in ease-of-use, don't modify reservations without informing customers, update location hours for accuracy

Doug S. 
Clasificación:
5.0

El cliente no dejó un comentario.

OFER M. 
Clasificación:
5.0

All good

Gary M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sachin B. 
Clasificación:
1.0

He was upset that I was dropping of truck and send me to a different location

Norma B. 
Clasificación:
5.0

El cliente no dejó un comentario.

James J. 
Clasificación:
5.0

The folks at Goin Postal were amazing and very informative. The truck was located in a secure area at a different location and the owners of that location closed prior to 6 (their advertised time) and the Goin Postal folks had to come down to get the truck unlocked. They were great!!

Carol L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christine A. 
Clasificación:
4.0

El cliente no dejó un comentario.

DEBORAH B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CAGRI A. 
Clasificación:
5.0

El cliente no dejó un comentario.

VISHAL J. 
Clasificación:
1.0

The women that assisted us was rude and not very helpful. She had a really bad attitude.

EILEEN S. 
Clasificación:
1.0

truck smelled like shit and like someone used the truck to carry manure and didnt get washed out. The truck was in poor shape and doors barely unlock/lock. I was told if I returned it the next day before closing time I will not be charged more but instead of spending $40-$50, i was charged twice that for being under the miles 50 vs the 49 i actually put on the truck. Your Fucking app didnt work and thats probably why I was charged over $100. Will never use your services again. fuck you guys,

CHAU T. 
Clasificación:
5.0

Customer service was great.

GABREIL G. 
Clasificación:
5.0

Super easy reservation, pick-up and drop-off process. I love the app.

John L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARGARITA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth H. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICK B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason G. 
Clasificación:
1.0

The reservation expired an hour after my scheduled time AFTER I SPOKE WITH SOMEONE IN UHAUL CUSTOMER SERVICE DAYS AGO THAT TOLD ME THAT IT WOULD NOT EXPIRE THAT QUICKLY. I had to have a friend drive me to UHAUL and unfortunately we got there an hour late. Thank goodness the location was open. However, the employee told me they would be open until 4 pm.p but they closed at 2pm and I had to complete the truck return process myself. At that location cell phone service is horrible and it took forever to upload photos.

Michael G. 
Clasificación:
5.0

Good people to work with. Will rent there again.

PAUL ROBERT L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARGARITA P. 
Clasificación:
5.0

Set expectation for two part process. No issues other than thinking my vehicle was not available because of the city rules.

Richard M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Holly S. 
Clasificación:
1.0

I booked at this location and had to go down the street to some other business to pick truck up. The inside was muddy and not clean or wiped down especially with the COVID situation. The drive door was dented and would not shut at all and did not know it wouldn't shut all way till I drove off. The staff at this business was not friendly and the girl Kristen said they only take pictures and send to uhaul and they dont clean or do anything with the truck but could not provide me mileage used or everything was checked out and okay. So horrible experience, Would never recommend.

richelle M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tommy R T. 
Clasificación:
3.0

El cliente no dejó un comentario.

michael W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ping H. 
Clasificación:
5.0

Excellent service and friendly

Balaji Subbiah S. 
Clasificación:
5.0

El cliente no dejó un comentario.

mamish B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Horace G. 
Clasificación:
5.0

Easy in and Easy out. Pleasant staff to work with. Price was great and equipment was excellent. Made moving my daughter much easier!!!!

Lee B. 
Clasificación:
5.0

Pedro was great!

Rasheda J. 
Clasificación:
5.0

Really nice to work with. Great Location.

Fernanda N. 
Clasificación:
5.0

Great service from Goin Postal- accommodating and friendly.

Laura K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashanti W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mohammad A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Azizulla S. 
Clasificación:
5.0

Good customer service

vilas S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff S. 
Clasificación:
1.0

because I decided to not concern myself about being charged $7 for a dolly that I never received, I just about break my back loading furniture without one, and then ended up being charged an addtl $75 for not returning a dolly I never received in the first place. Had no idea uhaul was going to charge that against my card, so now my account overdrafts and charges me an addtl $50 in fees. So now I have paid $132 for equipment that I never even received much less use. Way to go uhaul, really appreciate it.

Laura H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bertha B. 
Clasificación:
5.0

El cliente no dejó un comentario.

John S. 
Clasificación:
5.0

El cliente no dejó un comentario.

gerlynn A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frances W. 
Clasificación:
5.0

El cliente no dejó un comentario.

KABIRU O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gabriel G. 
Clasificación:
2.0

Let customers know that certain size trucks will not be available at this location and you will be rerouted to another pickup location. Also they could improve on being available to answer the phone.

Chassidi D. 
Clasificación:
3.0

When I'm expected to return the rental with a full tank of gas, please don't give it to me when it's only 3/4 full.

Gregory G. 
Clasificación:
2.0

When you arrive at the location. They send you up the street to a muddy field. Other trucks blocking what you need to get to. No instructions given about a second text you need to complete before driving of the lot. When you finally see the text the link is expired and you spend over 20 minutes in queue waiting for someone to pick up your call. The inside of the truck was filthy. With COVID 19 going around you think they would wipe things down. I did have some wipes with me and managed to get most surfaces clean. I rented a Penske truck four months ago and the experience was so much better.

Sharlene L. 
Clasificación:
5.0

The owner (Gentlemen) at the GOIN-POSTAL Located at 9201 Warren Pkwy Frisco was extremely helpful, exceptionally one of a kind services as well as easy rental experience. THANK YOU goin postal and well done U-Haul for providing rental service at this location.

Siamak R. 
Clasificación:
4.0

The store clerk wasn't wearing a mask even after I asked him if he could put one on

Beth M. 
Clasificación:
5.0

Only complaint was that I could never get through on the 1-800 U-Haul number. I would be on hold then it would say having difficulties and call back at another time! This went on for at least 5 hours the morning of my drop off trying to change locations.

TIMOTHY H. 
Clasificación:
3.0

Online check-in/pick-up process is terrible. I was waiting about 40 minutes.

MacDara H. 
Clasificación:
5.0

Great service and everyone was super friendly. Whole process was easy!

THOMAS M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yoandry C. 
Clasificación:
5.0

El cliente no dejó un comentario.

tom S. 
No se han enviado comentarios para esta ubicación.

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