Awesome customer support and service!
peter g
Customer Reviews for Goin Postal Woodlake
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything was amazing! The owners are SUPER friendly people! We just moved to Woodlake and they made us feel right at home. The only thing I can think of, and this is just something… My cell service wasn’t great at the pick-up location and I was doing after hours pick-up, so the mobile sight was a little touchy… Maybe offer WiFi somehow? But again, that isn’t a knock on the location at all. It would just be an added bonus.
Mason PWe unfortunately were affected by flooding and the owner of goin postal woodlake managed to arrange a truck and storage for my family. Goin Postal Woodlake and Uhaul made this unfortunate experience less stressful. We are truly grateful for that. Therefore we highly recommend both Goin Postal Woodlake and Uhaul.
mario fChris was really nice and helpful. We have done a lot of business over the years with uhaul. You really need to update your computer program. It would make life easier for the customer and for your employees. When we make a reservation we have already gave you all the information. Then you have to do it all over at pick up.
Cindy AGracias muy buen servicio
MARIA HVery basic services. Excellent attitude carried the day.
Richard PVery nice and friendly. Showed up right at closing and yet they never made me feel rushed or a bother.
Rudy AWe were very confused with where to drop off as the 1800uhaul representative had said our trailer was already “dropped off” when it wasn’t.
Gabriel Refficient
VirginiaC RI had to drive 40 miles to pick up the trailer because someone cancelled my order.
James STeenagers who were dealing with old computers running slow made for long lines. Then the printers didn’t work to print the contract. We had to wait so they could continue to call and get help. The whole store needs to be updated. It was horrible experience
deborah mI will never use Uhaul again because of the experience picking it up. The available location changed twice. When I went to pick it up, I waited almost an hour because the young girl behind the counter had no clue what she was doing. I didn’t get the king and queen sized bed protectors I ordered. Had to pick up in Visalia when I went to pick up the appliance Dolly that was NOT included when I picked up the truck, even though I had reserved it. I never got the pack of pads I paid for, and still haven’t been refunded for them. Absolutely horrible experience.
SAMIA STear the building down make it as parking lot put up fruit stand they don't deserve jobs lazy bastards they can't even get email address right dick heads😀😀😀😀😀😀😀😀
MIGUEL HAnother great customer service experience! She was extremely pleasant and professional. I had not used Uhaul for years, this rental experience was quite impressive. The rented equipment was well maintained & worked great without issues.
DEBORAH GTruck was almost new and in great condition. Gas mileage was excellent! Staff was helpful and the one check-in worked well.
Krisstyn LI dropped after hours so I can't rate the service. However it was a simple drop off and everything was handled perfectly without my being there. So again, great experience, stress free.
KIMBERLY HAngie and her husband were very personable and professional. Great team! I would recommend them to everyone!
Joseph JNothing it was a great experience no problems what so ever
Jose DQuick and easy experience at this location
Christopher K