Nothing. Everything was fine here as well. Smooth and quick drop-off.
Tim S
Customer Reviews for Goin Postal Superior
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Gentlemen at the desk was really helpful and helped clear up a confusing issue. Appreciated his patience and support.
Gregory HDidn’t get blankets. No help loading trailer to truck and the poor trailer design does not have a tongue jack which is very unsafe and you can throw back out lifting. Trailer said safety is important but no. Inside trailer very slippery with snow. Should have diamond plate floor.
Ron WThe drop off location was not clearly marked and couldn’t find it so ended up going to another one up the road and the person there was rude and not helpful and made me go back to the other location! I-Haul SUCKS and I will NEVER rent from you again EVER!!!!!!!!!!!!!!!! You can go fuck yourself!
JOHN Bthey overcharged me and wouldn't answer the phone
MORGAN RI had a hard time finding the office because the "U-haul" sign was very small! But other than that, everything was great!
Valentina TThe location was great, trying to check in the truck at drop off did not work online though, and getting a hold of anyone through customer service was impossible.
Noele PI put in over 3 gallons of gas for the 24 miles we put on the truck, but still got charged for more....kinda thought that was wrong??
bob lTerrible location in a sketchy area. Lot is absolutely dreadful to drive through.
Ryan BMake after hours drop off seamless
Charles LThe location was fine. Was the truck equipped as ordered...NO!
Judith ZHead a mile down the street to the actual UHaul location, instead of dealing with a package drop off store..... I actually went to the U-Haul place down the street before, and after I rented the unit to learn about how to work it and to have them answer my questions.
Daniel SDouble check everything is accounted for prior to discharge.
Kalia MComputer system was slow. He couldn’t see my reservation on his computer. He had to call his boss to access my stuff. I downloaded my Drivers License the day before and he didn’t see it.
THEODORE HWe pre registered and it took nearly 45 minutes to get into our vehicle that morning anyway. When we finally got the key it was the wrong one. Luckily the owner happened to be in the shop. The truck was dirty with a weeks worth of to go food droppings.
Steve BAndy and Becky were friendly and professional. The equipment was perfect for our purpose, and their efficiencies really helped us get our project done in a timely manner. We will definitely rent again! Thanks!!!
Steven KNo information on return process given. No help hooking up.
James AFriendly staff very attractive Italian female working !! Was nice as can be And she was busy not rude to me or any other customer I’d definitely go there again
Michael V