Customer Reviews for Godwins Archery
(U-Haul Neighborhood Dealer)

127 reviews

136 Poole Rd   Raeford, NC 28376

(910) 875-4539

Office Hours

  • Mon-Sat: 9:15 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(910) 875-4539

136 Poole Rd
Raeford, NC 28376

Services at this Location:

Office Hours

  • Mon-Sat: 9:15 am–5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Josh went out of his way to be accommodating in every way. He made the nightmare experience of moving a little easier and that alone is invaluable!

Mildred Turlington 
Rating:
5.0

Customer did not leave a comment.

REGINA DAVIS 
Rating:
1.0

The truck was not swept and the cab was dirty. The gentlemen were very professional and friendly. I had to drive to another city to pick up the truck because the one I had reserved weeks in advance was not available. The lady in Raeford could not get the Uhaul app to open and run in her store. I had to go to another city to pick up the truck and then another city to get the trailer. I had paid movers in advance ($200 per hour) that were at my house for an hour and a half before I could get the truck there. I showed up five minutes early to get the truck and should have been back to my home in time. I had a friend flying in from Detroit to drive the truck home for me and we were late picking him up because of the delay in getting the truck. My friend that was dropping me off in Raeford to pick up the truck had to go to work and had to take me to another city after 40 minutes waiting for a non-responsive computer system in the Raeford store. She lost two hours pay that day. All Uhaul employees that I dealt with were very friendly and were as helpful as they could be. The computer system and lack of organization in your company made my move a nightmare sadly. I would never use or recommend Uhaul to anyone. I had told the person I got the truck from that I would return it in Inkster Michigan and when I got there they said I had to take it back in Westland. I had just filled the gas tank. I have photos on my phone of the pile of dirt, garbage and hardware that was left on the truck bed floor when we started loading if you would like to see it. I was told that I should have been given $50 at the site when I picked up the truck and now I'm supposed to jump through some hoops to get that? $50 is an insult to the horrible experience I had with your company. I would love someone to call me or take care of the $50 I'm supposed to be owed. My phone number is on the contract #21597204 Sincerely Linda Ferris 734 756 0893

Linda Ferris 
Rating:
5.0

Customer did not leave a comment.

Bryson Thomas 
Rating:
5.0

Godwins has always been my best experience with uhaul

Samuel Ayala 
Rating:
5.0

Great service and great people!

Jason Smith 
Rating:
5.0

Went above and beyond to help with the return of the trailer.

Nicole Hunt 
Rating:
5.0

Customer did not leave a comment.

mario gama 
Rating:
5.0

Courteous and professional.

Virginia Leaneagh 
Rating:
5.0

Great people to work with and super nice

Charlotte Poindexter 
Rating:
4.0

Customer did not leave a comment.

Tiffany Alford 
Rating:
5.0

Customer did not leave a comment.

AMANDA BLUE 
Rating:
5.0

Great Experience, they had the Appliance Dolly I needed, and it was ready just as soon as I got there.

Neill Mckay 
Rating:
5.0

I arrived 5 minutes before they closed and they took care with me with excellent service and care.

AKINDELE OMOTOSHO 
Rating:
5.0

Excellent customer service!

Londy Santamaria 
Rating:
3.0

trying check in truck was a little difficult. The place stated that it would be open at a certain time and it was not.

Priscilla McInnis 
Rating:
3.0

Customer did not leave a comment.

EVELYN WEST 
Rating:
3.0

Jr was very helpful

Michelle Wetzel 
Rating:
5.0

Customer did not leave a comment.

Kenneth Waterson 
Rating:
1.0

Make sure online scheduling is finalized and info sent to the store. I was charged 421.00 in addition to actual charges. Charged for 7 days more than I used by. I've never had any issues scheduling pick up and drop off online until now

TAMEY HARBUCK 
Rating:
5.0

Speed up the rental process

FRANK NICOLETTI 
Rating:
5.0

Customer did not leave a comment.

KEVIN GUENTHER 
Rating:
5.0

Customer did not leave a comment.

Anthony Palmoore 
Rating:
4.0

Customer did not leave a comment.

CEPHUSERNEST DAR VAUGHN 
Rating:
5.0

Customer did not leave a comment.

LEWIS TERRY 
Rating:
5.0

Customer did not leave a comment.

ANTHONY MOSER 
Rating:
5.0

Excellent staff.

STEPHEN JOLY 
Rating:
5.0

Customer did not leave a comment.

Tyler Gieck 
Rating:
5.0

Customer did not leave a comment.

joshua saunders 
Rating:
5.0

This is a really nice U-Haul location.

Amanda Blue 
Rating:
5.0

Staff was very helpful and nice.

Angelene Clark 
Rating:
5.0

Customer did not leave a comment.

Keidre Fairley 
Rating:
5.0

The Goodwin folks (Josh) were great

Francis Restituyo 
Rating:
5.0

Customer did not leave a comment.

shereme scott 
Rating:
5.0

Customer did not leave a comment.

PEGGY EAVES 
Rating:
1.0

The truck leaked our stuff got soaked and ruined. The truck would not go over 50. The seat was broke for the driver side. The driver side dirt and window leaked. The shocks were horrible so the truck was all over. The alignment was off and the truck pulled to the right. This moving experience was a nightmare.

Joe Austin 
Rating:
5.0

Customer did not leave a comment.

TYONA BANDY 
Rating:
5.0

Customer did not leave a comment.

Mamie Allen 
Rating:
5.0

easy fast and very helpful

lydia martinez 
Rating:
5.0

Customer did not leave a comment.

Charles Monroe 
Rating:
4.0

Customer did not leave a comment.

JORDAN HARPER 
Rating:
5.0

Customer did not leave a comment.

Amanda Blue 
Rating:
5.0

Hours of operation different from website. Closed when we arrived at 525 pm and location was supposed to be open until 6. Lady on the phone was helpful and told us to do a self drop off

Caleb Lancaster 
Rating:
5.0

Customer did not leave a comment.

Zee Stephen 
Rating:
5.0

Nice people, quick and professional service. Thank you!

Yolanda Thomas 
Rating:
5.0

All good......maybe a cut in prices.

STEVE HORNE 
Rating:
5.0

Customer did not leave a comment.

Amanda Blue 
Rating:
5.0

Truck was reserved several days in advance, but was not at location we were promised. Thank goodness because the original location was very ghetto! Godwins Archery was awesome.

cameron barham 
Rating:
5.0

Customer did not leave a comment.

Janice Bohannon 
Rating:
5.0

Customer did not leave a comment.

crawford fitch 
Rating:
5.0

The owner was very helpful and friendly.

Michael Vaughn 
Rating:
5.0

The owner was very professional and helpful I have been around for 39 years I never seen customer service to it’s excellence. She was very helpful from the time I called to the time I stepped in the doors. She made me feel welcomed she had a warm spirit about her I would recommend anyone to her location because she made you feel like family.

Craig Clarke 
Rating:
5.0

The staff were very friendly. They assisted me with all my questions and provided me with the best equipment for my situations needs. I will rent from them again. A great moving experience.

Scott Bartolo 
Rating:
5.0

Great service everytime I visit my favorite place to get our rentals ??

koren Parker 
Rating:
5.0

Customer did not leave a comment.

diane thomas 
Rating:
5.0

Very friendly! Very helpful! Highly recommend Godwins Archery UHAUL on Poole RD if you are in the Raeford, NC area.

Duane Chrismer 
Rating:
4.0

I did not like the fact my sheet did not have a return address and the only reason I knew where to take the truck is because a lady from the place of return called me asking to bring truck back early. Had to drive 10 miles out of the way to this location and was promised a discount if returned early only to find they already found another truck they needed. However they were courteous and friendly. I blame uhaul for this mishap.

BERRY AYCOCK 
Rating:
4.0

The customer service was excellent in terms of checking out the equipment, however when I got to Atlanta the truck needed two quarts of oil

TERRELL PERRY 
Rating:
5.0

Customer did not leave a comment.

Quenzell Thomas 
Rating:
4.0

Customer did not leave a comment.

Kevin McNeal 
Rating:
5.0

Customer did not leave a comment.

tana thames 
Rating:
5.0

Awesome customer service and friendly people!

heather garrett 
Rating:
5.0

Customer did not leave a comment.

Amanda Blue 
Rating:
5.0

Customer did not leave a comment.

KIA IRBY 
Rating:
5.0

Customer did not leave a comment.

Yaraledis Cruz 
Rating:
5.0

Customer did not leave a comment.

Gordon Helms 
Rating:
5.0

Customer did not leave a comment.

Amanda Blue 
Rating:
4.0

very friendly, pleasant service . This location is at a hunting supply store. Had a great experience all around with uhaul .

Angel Metcalfe 
Rating:
4.0

Did not get what I asked for overall

Zachary Sinclair 
Rating:
5.0

Customer did not leave a comment.

carolyn black 
Rating:
5.0

Customer did not leave a comment.

KENNETH WATERSON 
Rating:
5.0

Customer did not leave a comment.

GEORGE PARIS 
Rating:
5.0

Customer did not leave a comment.

Francette Durbin 
Rating:
5.0

Customer did not leave a comment.

Karen Burton 
Rating:
5.0

Customer did not leave a comment.

patrick simpson 
Rating:
4.0

Customer did not leave a comment.

kathryn tharringhon 
Rating:
5.0

The customer service provided at this location was beyond AMAZING!!! I would definitely refer this location to anyone! Thank you so much ??

INDIA MIDDLETON 
Rating:
5.0

Make the check in a bit faster.

becky sullivan 
Rating:
5.0

Excellent customer service did not have the equipment size that I needed but substituted something for me at the price I would have paid

Jawaan Sturdivant 
Rating:
5.0

Wonderful smile beautiful lady! Everything went wondeful. The cashier was polite, fast and to the point. When i returned it she gave me the same wonderful goodbye as she did with her hell. Forgive me i dont remember her name but i will remember my rental experience.

Benny Taylor 
Rating:
4.0

Friendly service

Rating:
4.0

Friendly and helpful staff.

victor lotnea 
Rating:
5.0

Customer did not leave a comment.

BRANDON SMITH 
Rating:
5.0

This is my First U-Haul rental and I surely picked the right place to do my rental. The Staff an Godwin's did a superb job with assisting me with pick up and turn. I will be returning and will recommend this location to friends.

eddie gerald 
Rating:
5.0

Customer did not leave a comment.

christina major 
Rating:
5.0

Customer did not leave a comment.

Jordan Helms 
Rating:
3.0

Truck had a broken window and was not clean. There was trash behind the front seat and overall it was dirty.

John Berens 
Rating:
5.0

Customer did not leave a comment.

Shableka Baker 
Rating:
5.0

This was my first U-Haul rental and I was unsure of what equipment or size I needed. Godwin's Archery took the time to go through the options and explain the rental procedures. The customer service was beyond what I would have ever expected. I would definitely recommend Godwin's Archery and U-Haul for any rental needs!

Sherry Augustin 
Rating:
5.0

Customer did not leave a comment.

Christopher Campbell 
Rating:
5.0

Excellent service

QUENZELL THOMAS 
Rating:
5.0

I have rented from them several times and go out of my way to use them instead of others in my area.

AMANDA BLUE 
Rating:
5.0

Great customer service

Amanda Blue 
Rating:
5.0

Customer did not leave a comment.

James Tisdale 
Rating:
5.0

great service, will go there again if needed.

JANICE MCPHATTER 
Rating:
5.0

Super Nice People

JASON HENRY 
Rating:
4.0

Customer did not leave a comment.

charles johnson 
Rating:
5.0

Customer did not leave a comment.

joe herbert 
Rating:
4.0

Friendly people, and it was a surprise to me the sporting goods store inside is unbelievable

LOU ANN RYDER 
Rating:
4.0

Customer did not leave a comment.

TONY CUMMINGS 
No reviews have been submitted for this location.

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