Customer Reviews for Glenwood Furniture
(U-Haul Neighborhood Dealer)

132 comentarios

200 Hwy 70 E Ste 9   Glenwood, AR 71943

(870) 356-5095

Horarios de la ubicación

  • Lun. - vie.: 10 a. m. - 6 p. m.
  • Sáb.: 10 a. m. - 5 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(870) 356-5095

200 Hwy 70 E Ste 9
Glenwood, AR 71943

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 10 a. m. - 6 p. m.
  • Sáb.: 10 a. m. - 5 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

KEITH P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erik D. 
Clasificación:
5.0

Great people

Charles R. 
Clasificación:
4.0

The price quoted online and the price at the location were totally different. I heard from the person at the location that it is not uncommon for people to expect to pay one amount and have U-Haul charge them a much higher rate when they arrive at the location. My amount almost doubled. I think U-Haul needs to be more careful in making sure that what is quoted and the actual amount charged are the same. Other than that I am very satisfied with the service.

Sharon C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mitchell W. 
Clasificación:
5.0

Although this (Glenwood) location was excellent, it was not the location I had booked. I booked 30 miles away in downtown Hot Springs weeks prior and despite GUARANTEEING rental would be there, u-haul did not have the proper truck and trailer available at my contracted location. Nor was I given notice of U-haul not having a vehicle there as guaranteed until 30 minutes before I was supposed to pick up the vehicle. I was moving across the country so needless to say I had no choice but to drive 30 miles to pick up my rental fron the u-haul at Glenwood. I had to drive an additional 30 miles to this location and back because of u-haul's failure to comply with its guarantee it would be ready in Hot Springs per my contract and lack of notice the day before or two days before. Furthermore, uhaul corporate on the phone was absolutely unconcerned with my issues and heavy-handed in its "so what?" blase attitude. The Glenwood location was helpful and understanding; and the Tampa location was also fine. Hot Springs location elayed telling me and gave excuses, blaming another customer for not bringing unit in but did nothing to have another one ready for me despite days notice to them (according to them) l. Then the corporate rep assigned to fix it basically said "do this or don't move", and considered an extra 50 miles and 1 day more on my contract sufficient compensation. I returned the property in Tampa 5 days before contract date and 200 mile under the milage cap - clearly I didn't need or want the extra day or miles. Big discount of rent price was appropriate but not given by corporate. I won't use uhaul again. Their screwup, my loss at $4+ per gallon and half day delay.

FRANK P. 
Clasificación:
2.0

I was over charged and was not the quote I agreed to pay. I had to drive over a hour away (round trip) to pickup the rental truck. Nothing was ready and waited about a hour for the rental. This is the worst experience I've had with u-haul.

Chris D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tina S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RosaLea D. 
Clasificación:
4.0

Very easy return

Brent M. 
Clasificación:
3.0

Interior and exterior were dirty.

Don D. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICKEY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim M. 
Clasificación:
5.0

Tyler helped me from beginning to end! He is THE MAIN REASON I will always be using U-Hall in Glenwood!!

dee B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cristian D. 
Clasificación:
5.0

El cliente no dejó un comentario.

CANDANCE W. 
Clasificación:
3.0

El cliente no dejó un comentario.

JAMES M. 
Clasificación:
3.0

We were charged for and added and paid for 100 extra miles - over the 111 miles that were given with the truck… Then when we turned the truck in we were charged for 72 miles - which should have actually been reimbursed for the 28 miles we didn't use from the 100 we added on and paid for in Glenwood.

Jerrod B. 
Clasificación:
3.0

More professional personnel to manage operation-

Glen T. 
Clasificación:
5.0

great customer service

Matthew L. 
Clasificación:
4.0

El cliente no dejó un comentario.

William S. 
Clasificación:
2.0

El cliente no dejó un comentario.

Angela G. 
Clasificación:
5.0

Other than not knowing where to park the truck and where to put the keys overall was a good drop off. The orange drop box was broke. So I put in the black coded box and changed the code so no one would steal the key.

Angela B. 
Clasificación:
1.0

Customer service was terrible. Representative didn't clean vehicle and truck had damage that I didn't see until after I started loading. Now Uhaul is charging me for damage I wasn't responsible for.

tom E. 
Clasificación:
3.0

Everything was great except dat tha trlr was really dirty when I picked it up! I used it anyways because I was jus hauling sm equipment in it! I washed it- inside & out b 4 I turned it in @ Hobbs NM!!

William S. 
Clasificación:
5.0

Very reasonable with good service

john C. 
Clasificación:
5.0

i need a printable receipt.

joseph S. 
Clasificación:
1.0

Late opening location. Didn't have truck ordered. Never bothered to call say didn't have 20 ft. Got stuck with 26 and it blew our budget on gas. Now at new location and broke. Not happy

judi J. 
Clasificación:
1.0

Was 15 minutes late opening office. Printout not in uhaul folder just brought out to me. Light on dolly loose, wrong screws holding it on. Left me with 1/4 tank gas no gas station to fit in close . I had booked a 20 ft truck, didn't bother calling me ahead of time to tell me, just said no 20 ft truck you have to take a w6 ft one, which cost me alot me in gas than budgeted. I'm very disappointed and broke at new location I moved.

judi J. 
Clasificación:
5.0

The young man that was there was very friendly and helpful I only used it a few hours dropped it off and it's back now yes very good

Marty H. 
Clasificación:
5.0

Was givin a truck with low fuel light on, returned the same way and was charged 67$ for fuel. Unacceptable

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roberta S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phil C. 
Clasificación:
4.0

I dropped off after hour so it looked nice, lots room

judy J. 
Clasificación:
3.0

The company needs to supply them with more moving supplies to have on hand. They only had 12 furniture pads, and said that was all that they could get from you.

Dale F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Linwood E. 
Clasificación:
3.0

got no comments

Linwood E. 
Clasificación:
5.0

They were great to work with!

TINA B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael D. 
Clasificación:
1.0

I'm EXTREMELY disappointed. You lost an entire 20 ft truck and are trying to charge my family over $1800 because of YOUR mistake. I will NOT be recommending uhaul to ANYONE after this experience. Unacceptable.

Jennifer S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jim W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Casey B. 
Clasificación:
5.0

well done

RUSSELL P. 
Clasificación:
5.0

Everything was great!

Pamela L. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANDON A. 
Clasificación:
2.0

This location was not very organized for pick up.

Chrystina W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tana F. 
Clasificación:
3.0

Attendant was a little inattentive, was quoted an estimate of $326 but was charged $378, waiting for final bill since I turned it in a day early, same day as rental. Was not asked to sign anything, no insurance waiver or the rental contract

anthony P. 
Clasificación:
4.0

El cliente no dejó un comentario.

richard Y. 
Clasificación:
3.0

El cliente no dejó un comentario.

PAUL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan P. 
Clasificación:
5.0

El cliente no dejó un comentario.

James B. 
Clasificación:
4.0

I have a few questions about the charges.

Michelle P. 
Clasificación:
3.0

they did not bring in UHaul requiring numerous calls back and forth,

Patricia S. 
Clasificación:
5.0

El cliente no dejó un comentario.

James B. 
Clasificación:
3.0

It was night, raining. More lights would be helpful

Barbara G. 
Clasificación:
5.0

El cliente no dejó un comentario.

James B. 
Clasificación:
5.0

You can start putting those nice little roller legs under the hitch to raise and lower it down. I have a feeding tube and cannot lift up the tongues of these trainers. This needs to be considered.

Bonnie C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angel M. 
Clasificación:
3.0

Gas mixup and I was charged 52.00. For gas and I was assured when I left gas was fine

Kenneth B. 
Clasificación:
1.0

Pick up scheduled for 8:00. Store opened at 10:00 a.m. Something wrong with truck and waited until 1:00 p.m. for another truck to arrive. Cannot complain about the attendant. Attendant was very apologetic and courteous. Said was going to document incident. Inside of truck was dirty had to sweep out.

Theresa J. 
Clasificación:
1.0

This was a terrible experience. We didn't get the uhaul until 2 hours after we were supposed to because the store was not open. The uhaul has a service engine light on. Then three days after we had it they called me and said I owed $250 for mileage that I had already paid. They never checked the mileage and the store in Glenwood AR where I picked up was very unprofessional and liars.

Sean A. 
Clasificación:
5.0

I never recieved a refund check. 1535 hwy 94 east amity Arkansas 71921. Austin garrett. Other than that the service was great

austin G. 
Clasificación:
5.0

No problems at this location.

James B. 
Clasificación:
3.0

Business was closed when we arrived.

Gary C. 
Clasificación:
5.0

El cliente no dejó un comentario.

jose M. 
Clasificación:
5.0

All good

Marty H. 
Clasificación:
5.0

All went great on delivery

Marty H. 
Clasificación:
5.0

El cliente no dejó un comentario.

tyler H. 
Clasificación:
5.0

They were really great here!

Joshua T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lewis T. 
Clasificación:
4.0

El cliente no dejó un comentario.

KEVIN N. 
Clasificación:
5.0

Nothing I can think of. Service was more than excellent!!! Great staff and availability.

Michael T. 
Clasificación:
4.0

Have bigger sign outside to ID the store.

Eugenio B. 
Clasificación:
3.0

The van was not checked before I took it. It has 1/2 tank of gas. I filled it back to 1/2 tank. I asked if would be the same to rent a trailer and was told yes. I had no idea there was. 99 cent a mile charge! I would have rented a trailer to pull.

Karen V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Amber B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN N. 
Clasificación:
5.0

Appliance dolly was broken wheels would lock up making it very difficult to use

Barbara S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debbie P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carl M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jerry H. 
Clasificación:
3.0

Can't really comment as this location was closed and just dropped off equipment and keys

michael T. 
Clasificación:
2.0

El cliente no dejó un comentario.

Justin P. 
Clasificación:
3.0

Paid for an extra day but didn't need it. Didn't get my money back. There should be a quick return policy especially if extra is paid up front. Otherwise a great experience.

Josh W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clint G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Scott S. 
Clasificación:
5.0

El cliente no dejó un comentario.

cory C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laurie W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mary J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Donald S. 
Clasificación:
5.0

Everything went down smooth as peanut butter- i dunno how u can improve on a performance like dat!!

william S. 
Clasificación:
2.0

I ordered a dolly but did not get one.

Adonna W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Connie M. 
Clasificación:
4.0

El cliente no dejó un comentario.

donald S. 
Clasificación:
4.0

El cliente no dejó un comentario.

MELBA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

lori K. 
No se han enviado comentarios para esta ubicación.

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