Comentarios del cliente para Glendora Tire & Brake

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Glendora Tire & Brake

Grado total:

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Anne W. en

Grado:

There were fries on the floor and the cab smelled like urine. We swept it out and used antibacterial wipes on all the surfaces, but we could not get the urine smell out. Otherwise, the truck was clean and in excellent condition.

chris B. en

Grado:

Be aware of scams at certain locations.

Katrina C. en

Grado:

El cliente no dejó un comentario.

Richard M. en

Grado:

El cliente no dejó un comentario.

Lourdes Marie H. en

Grado:

I feel bad indicating a “no” because customer service at this location was great... but the truck had (a lot of) dry dirt in the bed of the van that had not been cleaned prior to use. It looked like the dirt that someone might accumulate from moving and transporting plants from a nursery. As someone now coming to move a mattress, that was a huge disappointment as dirt + mattress = disaster. Had the mattress not been covered in plastic, that would have been a big issue. It was virtually the equivalent of renting a dirt truck. No one rents a U-Haul under the assumption that it’s so dirty it may stain whatever they are hauling... that goes completely against renting a moving truck. But again, the people at this particular location were very nice... perhaps they weren’t aware of the dirt (it was very obvious and we pointed it out to them prior to renting), but I do understand that they are obligated to inspect the truck when it’s rented to and retuned by customers. So, perhaps there is just little lack of care given to that aspect— not sure. That is not the problem of the customer I guess, until there is tons of dirt found in the back of a relatively new U-haul. I would recommend the location based on person-to-person customer service, however. They were very nice and professional.

maurice G. en

Grado:

El cliente no dejó un comentario.

Jennie H. en

Grado:

The whole process was clear, efficient and it was the help we needed in this stressful move. This was a great location with great customer service. I would definitely be using them again.

Robet K. en

Grado:

El cliente no dejó un comentario.

GEZAHEGNE K. en

Grado:

the mileage price is not the same as online price

Antonio M. en

Grado:

El cliente no dejó un comentario.

alaina B. en

Grado:

Everyone at this location went above and beyond to help me. Great service!

Mike S. en

Grado:

Keep up the good customer oriented service. DJ was great to work with, and I really appreciate the graphic of “estimated gallons to refill” on the contract. Thanks.

Manuel F. en

Grado:

El cliente no dejó un comentario.

MOHAMMAD A. en

Grado:

El cliente no dejó un comentario.

jospeh T. en

Grado:

continue the good work and i would highly recommend it.

MAURICE G. en

Grado:

El cliente no dejó un comentario.

Kristi T. en

Grado:

El cliente no dejó un comentario.

jospeh T. en

Grado:

continue the good work and it was excellent customer service and highly recommend them.

Adam H. en

Grado:

I utilized the online process for the ease of the experience. After going through all of the necessary steps and taking required photos, I still had to go in to stand at the counter and go through the whole process again. When I dropped off the vehicle, I, again, was utilizing the online features and still had to wait inside while the person at the counter went through everything all over again. If you have the option for customers to use the online system, then actually allow them the ease of picking up and dropping off the key.

Dimitra D. en

Grado:

El cliente no dejó un comentario.

Kristina H. en

Grado:

I understand the place I picked up was a automotive, but the gentleman helping me should have finished attending to me before attending to the customer who came in long after me. He stopped in the middle of helping me to help and answer the other customers questions. I was disappointed that I was not the priority of my time and transaction. Once he realized I was in the way he told the other guy just a min let me finish up with her and I will help you. Made me feel special.

ANDRE S. en

Grado:

Customer Service is everything. Grade:A

Jonathan P. en

Grado:

The staff at this location are friendly,knowledgeable , and ready to assist you. I do recommend this location to anyone who knows what excellent customer service means.

NANCY R. en

Grado:

El cliente no dejó un comentario.

Jose M. en

Grado:

El cliente no dejó un comentario.

Bruce M. en

Grado:

The location was fine--once I got there. The problem was that you switched the reservation from its original location (Security Public Storage) to this one WITHOUT LETTING ME KNOW. Security Public Storage had to tell me it the reservation was changed when I arrived this morning, because you didn't tell me. This was not good!