Comentarios del cliente para Glacier Park Storage
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de Glacier Park Storage
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Dan E. en
We've had excellent experiences with this U-Haul location. Making the reservation for the truck was easy, the truck was in great condition, available and ready to go, and we received friendly service when picking up and dropping off the truck. This rental location is at Glacier Park Storage and that storage location has also been great for us (we have a huge unit and the price seemed to be less than most other locations)..
KAREN L. en
Update your antiquated operating system/website/user interface.
Sallie A. en
Quick and efficient
Jim B. en
The trailer we rented was in good mechanical shape but the coupler that attached to my tow vehicle fit very loosely on my hitch. This resulted in a lot of "slop" between the trailer and the hitch and a lot of noise when the trailer was empty. Putting tongue weight on the trailer eliminated the noise but the old system that U-haul used for its couplers was much quieter and a much tighter fit. I suspect the looseness of the new couplers results in a lot of jerking on the tow vehicle which could then lead to transmission damage to a tow vehicle. Given modern manufacturing methods, its not that hard to machine the couplers to fit properly on the required 2 inch hitch ball. I will look for other trailer rental outlets that provide proper fitting between the coupler and my tow vehicle when I rent again.
KESSLIE B. en
Very nice and friendly.
Christopher P. en
Easy, friendly, quick
merel S. en
No recommendations because my experience was excellent
Tara T. en
Easy drop off of rental equipment.
Patricia M. en
I am not sure who's fault this is but our trailer blew out two tires at two different times, after the rental place told me they put four new tires on the trailer. It cost us 4 1/2 extra hours to add to our trip, and it was very strenuous on the animals in the car.
Corey I. en
The centralized scheduling changed my pickup time from 8am to 1pm delaying the start of my trip by 5 hours and then, 25 min before the revised pickup time, they changed my pick up location to one further from my house.
John E. en
Very disappointed with Uhaul. When I reserved almost a week in advance I was told I would be able to pick up my truck in Longmont. I arranged for my moving help based on the promise of the local pick up. They called the evening before the move saying I would have to pick up my truck 20 miles away adding to the cost by 40 miles and also costing me 4-5 hours to my move time because the only truck available within reason was a van which required an extra trip. Uhaul over promise and under delivered!
Gary L. en
Very good experience. Friendly and helpful.
Dana M. en
Wish there were bigger units
Scott G. en
I made a reservation two weeks in advance to pick up a truck at a site nearby my storage unit. Two days before scheduled pickup, I was notified that the nearest available truck was 30 miles away. When I complained, the person I spoke with, instead of texting directions to the truck's location, texted me that my reservation was cancelled. The truck I drove did not shift at all efficiently. Although the people at both pickup & dropoff locations were friendly and helpful, both the vehicles and reservation system need serious improvement. I would be hesitant to use or recommend U-Haul in the future.
joseph P. en
This place is super outstanding with fantastic service and they saved me by getting me a cargo hauler after U-Haul messed up my reservation. Again super cu-do's to Glacier Park Storage,
Quentin W. en
For trailer rental - The website should have told me that I must bring the same vehicle that will be towing the trailer, and that I cannot switch the trailer from one vehicle to another.
TIMOTHY M. en
Nice location, smooth pickup.
Robin B. en
Your office personnel was really friendly and to the point it was a hassle free experience and l lappreciated How smooth the move went .
Richard S. en
Good and fast swrvice. Thanks
Chris W. en
All went smoothly, and the staff were friendly and helpful.
Jared M. en
Communication in Colorado is an issue! After receiving a confirmation for one location and arriving for pick up, the location was closed. We were then sent to a second location which was also closed. We finally had to go to a 3rd location and picked up our reserved trailer. The answers to questions above is for the location in Fredrick. The location was clean and the service was excellent.
Nate H. en
I had storage and truck rental needs and a couple special requirements and the management at Glacier Park Storage bent over backwards for me a number of times. You can tell they really care about their business and their customers. I really appreciate the great service, both storage access and available rental truck at a moment’s notice. Thanks GPS!!
Juan L. en
Great folks there.
Courtney K. en
You accused me of dumping trash. I didn't and don't even know where your dumpsters were. You stuck by this to my wife and said I was on video, then backtracked when she asked for it. I am offended.
Gina N. en
The process of leasing and moving into the storage unit went very smoothly.
Trina T. en
Even after I had a problem and needed roadside assist, I was treated so well. Tonya in customer service with roadside was so calming and helpful and Sherry at Glacier was so completely sweet. It was a difficult move but was made so much better with your amazing associates
Geoffry M. en
Absolutely perfect, they were better than any other place
Susan Q. en
Nothing. The agent was friendly, courteous, and efficient. What more could anyone ask for.
MICHEAL M. en
What happened to the $19.99 then jumped to $74.00 at the end? All these BS fees. What happened? Say there are fees on the side of the truck besides the famous logo ($19.99) what a rip, thanks for nothing owner who ever you are.
Adell E. en
Very nice Storage Facility and the people were very friendly and helpful
Sarah K. en
It is clean, easy accessible and the people there are so nice to work with. It was fast to get checked in and get access to the unit to be able to move into.
Kris E. en
We received wonderful service at Glacier Park Storage. They were friendly and helped us select the right unit for our storage needs. It was easy to make a reservation online.
David B. en
Very nice location and great woman at the desk
Richard R. en
The staff is great and easy to speak with. The facility was clean and well maintained .
misty N. en
Perfect! Thank you
Jonathan R. en
Everything was perfect and convenient. Thanks!
pamela S. en
The couple has taken great care of me and my girl scout troop the past 2 years!! They are model employees and should be rewarded!!
Vance C. en
The pricing is ridiculous, 4 hours and 170 dollars...
Daniel B. en
I was very pleased. Very helpful and friendly.
JERRY A. en
Great place to store
Krishna T. en
Nice service
JOHANNA M. en
I have had the storage unit almost 2 years and when I had a question or needed something, the staff was always professional and helpful. Very nice.
michelle C. en
Customer service was a little frustrating. And we were quoted WAY above what the trip should've been. Our drop off location noticed this and fixed it.
Bryan B. en
Have used this location a couple times, well maintained and a location I would choose again.
Lorenzo T. en
Great service, very friendly, Thank you!
CALEB B. en
The efficiency and extreme courtesy of the staff made this a most pleasant experience. I'd gladly use them again when the need arises.
JENNIFER B. en
Good
bill M. en
Keep up the great customer service.
HALEE M. en
Brenda helped me out personal ally several times and it made for a great experience!
Tracy W. en
Very helpful and kind!
Jason C. en
Rod and Sherry are great and they run a well kept location. I have rented equipment and storage from them have never had an issue. Great people and a great location.
Casey D. en
They are great! Ive used them twice!
BRUCE D. en
A great place to keep good things safe.
MELISSA F. en
Very professional and well run!
ROGER C. en
Great service
JUAN M. en
This was a great little storage for me. The location was very accessible, right off HWY 52 & I-25. The place was always clean and well maintained. The staff was friendly and helpful.
Joseph A S. en
Nice clean storage facility
Berndt L. en
Excellent facility..!!
Anthony P. en
Wonderful communication and very friendly staff.
vicky H. en
great customer service!
patrick M. en
Thank God for good people. It was like I've known the couple for years
christopher l. en
Great experience. Staff was excellent!!
HULAN C. en
Sherry Beneda and Rod Baldwin were very accommodating in meeting my needs during my relocation.
JACOB D. en
I felt it was a little expensive but it met my needs for 3-4 years