Great staff, very helpful. Kind and appreciated me.
Jennifer R.
Customer Reviews for Glacier Park Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Great customer service at pick up and drop off locations. In the current retail environment Good service is severely lacking. It's a breath of fresh air that good customer service lives at Uhaul!
David L.Clean the trucks! Disclose leaks that will run a customers property. Don't promise free storage and take it away three times… same with pickup locations!!!
Karen S.Excellent transaction and usage.. would use them again if needed.
Robert W.Little surprised a 29/day turned into 92+gas for a day
John K.Easy in, easy out. The managers were very nice and went out of their way to make the rental easy and convenient. ¡Gracias!
Dominic K.Very courteous people we dealt with. Would definitely use this service again!
Marc H.Nice folks to work with. Very helpful with the process.
John H.They were the sweetest nicest people in the world very kind, respectful, and great communicators.
Jason Y.Everything was great.
Marla S.This is the second time we've rented from this location and both times the trucks were extremely clean and ready to go when we arrived.The owners are very nice people, easy going, easy to talk to, and the type of people who are All American and just down right good people! ¡Gracias!
STEWART J.None at this time
William H.Delightful experience! Thank you!
Deborah S.There was no parking when I dropped it off after hours
Brandy G.The trailer basically was fine, it was old and dirty, but it did the job.
KEVIN R.Great people
Karen Q.Nothing I can think of needed improvement. This was the best U-Haul location I have ever visited, with the friendliest and most efficient staff. Customer service is clearly the number one priority here! Many thanks.
Donna C.The staff was very friendly and knowledgeable.
Orchester B.They were very accommodating and were very friendly and helpful.
FREDY N.Make sure that the truck brakes and suspension is in working order and that the towing trailer is at the same location and is in working order as well.
Christopher B.Customer service was great and the truck performed well
TIMOTHY H.Awesome Great friendly service
Linda M.The owners are fantastic people, very friendly and helpful. They made the rental and return process very easy. I would highly recommend using them, and I will use them in the future.
MARK V.The after hours drop-off area is very small and extremely difficult to use..
Arthur C.They had promised to send an email for the return because I changed return locations However, I never received the email but am thrilled that you acknowledge it they this email.
RICHARD W.The location was great and the owners even helped me work out problems I was having with the app. I want to say however that the app is not great. Or at least the interface with the stores is not good with the app. Using the app, I had a truck all arranged for my daughter's move in Boulder. The morning of the move, I got a call from the store telling me the truck I'd rented wasn't available and they had made an alternative rental but it was half an hour away and took up a lot of extra time on our moving day to go get the truck. And the check-in experience with the app was terrible. I signed the documents, and entered my driver's license before arriving on site. But then when I did get there, it asked for that stuff all over again and had great trouble recognizing my face with my driver's license. Finally it settled on letting me rent the truck if I could locate two family members or friends to vouch for me, somewhat annoying to me is a 47-year-old grown adult woman. I reached out to my husband and son, who were both a little baffled and thought it was possibly a scam text. So all in all, even though I arrived to the site at the time of the rental and expected to be driving away in 5 minutes, it took me 35 to 40 minutes to check in on the app and note all the dents and scratches that were on the outside of the van that we're not recorded in the check in pictures. So being able to say what you need and getting it through the app is great, but then the interface with the actual stores and trucks available doesn't seem to be very reliable. I was promised a discount because I was unhappy with the substitution and felt the promise of the truck had not been kept, but I was never given it.
Lisa H.No improvement needed.
HARRY R.Great customer experience as I am a repeat customer and would recommend their storage/rental truck to anyone we know.
Gary K.Most efficient and helpful location I've ever dealt with, which is in the dozens.
Daniel H.The person who took care of my return was wonderful and made it an extremely smooth process!
Brandon L.My original reservation was not there but when I got to my original location in Erie they did not have the van and they never notified me. This cost me a delay in my move which is unacceptable.
BRADLEY C.Van had a constant “change oil soon†message so odometer etc. couldn't be read.
DANIEL H.I would if they lived in the same town as I do or close by me. So I don't know how to mare it for the the question abouve ?
Kevin F.There is very little customer parking. Other than that, everything was great. The staff were very friendly and helpful.
MICHAEL D.My experience was very good thank you so much
Jenna S.We were worried about being late to drop off at close @ 5:30Pm so they changed the rental to two day. We dropped off at 6:30PM. So we paid for 48 he rental but only had it 26 hours.
KENTON L.Nothing. The two people working there were really nice.
KURT L.These are the nicest people I've ever met there fast communicative and get you ready to go really fast
MERRITT H.Always pleasant and helpful. Great place to rent from!
Donna S.Excellent communication and customer service.
Karen Mardell H.Sherry and Ron are the best!! Thanks
DAWN B.