Customer Reviews for Giddings 66
(U-Haul Neighborhood Dealer)

462 reviews

330 E Austin St   Giddings, TX 78942
(& Leon)

(979) 542-5008

Office Hours

  • Mon-Fri: 7:30 am–5:30 pm
  • Sat: 7:30 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(979) 542-5008

330 E Austin St
Giddings, TX 78942
(& Leon)

Services at this Location:

Office Hours

  • Mon-Fri: 7:30 am–5:30 pm
  • Sat: 7:30 am–1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Sondy was so helpful! Thank you so much!

Crystal M. 
Rating:
5.0

Customer did not leave a comment.

Kenneth F. 
Rating:
5.0

Customer did not leave a comment.

Jeff T. 
Rating:
5.0

Customer did not leave a comment.

MELVIN S. 
Rating:
5.0

They are awesome to work with!

JANICE B. 
Rating:
5.0

Customer did not leave a comment.

Darrick R. 
Rating:
5.0

I thought the price was a little high considering the amount of time of the rental. Otherwise everything including the staff were great.

CHERYL F. 
Rating:
5.0

Smooth, easy pick up and drop off.

James H. 
Rating:
4.0

I reserved a 20 foot truck for five days, but with additional help on both ends I turned the truck in after two days. I was then told that uhaul does not return the my money for the three days that I did not need. I did not ask and was not informed that if returning the truck early I would not get a refund. This is a great policy for uhauls benefit.

raymond P. 
Rating:
5.0

Customer did not leave a comment.

Alan K. 
Rating:
5.0

Customer did not leave a comment.

JOHN W. 
Rating:
5.0

Customer did not leave a comment.

Theresa S. 
Rating:
5.0

Customer did not leave a comment.

Frank C. 
Rating:
5.0

They went above and beyond to help me drop at their location instead of sending me out of my way. Very friendly!

Frank P. 
Rating:
5.0

Customer did not leave a comment.

Cindy D. 
Rating:
5.0

Everything went well great service

john H. 
Rating:
5.0

Customer did not leave a comment.

Erica W. 
Rating:
4.0

Customer did not leave a comment.

Kathryn B. 
Rating:
5.0

Customer did not leave a comment.

Theresa S. 
Rating:
5.0

Customer did not leave a comment.

Jennifer S. 
Rating:
5.0

Customer did not leave a comment.

Israel R. 
Rating:
5.0

Customer did not leave a comment.

DOROTHY W. 
Rating:
4.0

Customer did not leave a comment.

Paula R. 
Rating:
5.0

sweep trailer

Barbara L. 
Rating:
3.0

Small town store only had the truck. They did NOT have an appliance dolly or pads and they said they couldn't get those things, even if I waited a week.

ted D. 
Rating:
5.0

Customer did not leave a comment.

JEFF D. 
Rating:
5.0

Wonderful customer service, Extremely pleased with the experience. Great job!!! 10/10!

Craig G. 
Rating:
5.0

The drop off location was superior in customer service compared to the pick up location. And I ended up peeing money on the rental due to mileage calculation needs at reservation time. Also not being told about a deposit of $100 after almost being charged for it. The communication is not clear throughout the transaction

rebecca J. 
Rating:
5.0

Customer did not leave a comment.

Natalie C. 
Rating:
5.0

Customer did not leave a comment.

Leslie B. 
Rating:
5.0

Customer did not leave a comment.

Miguel R. 
Rating:
3.0

Customer did not leave a comment.

Ron B. 
Rating:
5.0

Customer did not leave a comment.

Jennifer M. 
Rating:
5.0

Customer did not leave a comment.

ERIC D. 
Rating:
5.0

Customer did not leave a comment.

Nancy S. 
Rating:
5.0

Customer did not leave a comment.

STEVEN S. 
Rating:
5.0

Customer did not leave a comment.

Gregory C. 
Rating:
5.0

Quick and Easy.

Robby R. 
Rating:
5.0

Customer did not leave a comment.

Frank C. 
Rating:
5.0

Excellent service!

Marvin P. 
Rating:
5.0

Customer did not leave a comment.

John A. 
Rating:
5.0

Customer did not leave a comment.

Megan B. 
Rating:
4.0

Customer did not leave a comment.

Claire C. 
Rating:
5.0

Customer did not leave a comment.

karen B. 
Rating:
5.0

Best service ever

Jose F. 
Rating:
5.0

Customer did not leave a comment.

James W. 
Rating:
4.0

Customer did not leave a comment.

Darlene L. 
Rating:
5.0

Very pleased with the rental.

thomas M. 
Rating:
5.0

Customer did not leave a comment.

James W. 
Rating:
4.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Clearly, good customer service and attentiveness are key at Giddings Uhaul.

Cynthia I. 
Rating:
5.0

Nothing.

LISA T. 
Rating:
5.0

Customer did not leave a comment.

VAIBHAV P. 
Rating:
4.0

Customer did not leave a comment.

MacKenzie C. 
Rating:
1.0

The ladies in Giddings were very nice. However: the customer service over the phone when my rental was verified was awful. Adding 60 miles to my rental because I had to drive an hour out of town to pick it up is not proper compensation for the inconvenience when I booked a week in advance. That does not cover the extra gas in the truck or my car. I expected way better service and understanding. I'm highly disappointed.

JESSICA B. 
Rating:
5.0

Customer did not leave a comment.

Israel R. 
Rating:
4.0

Customer did not leave a comment.

Patte C. 
Rating:
5.0

Great Service!!

Mark A. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

Customer did not leave a comment.

Erika W. 
Rating:
5.0

After hours drop off may be difficult with limited or blocked parking spaces for trailers.

Donald K. 
Rating:
5.0

Customer did not leave a comment.

CARL S. 
Rating:
5.0

Customer did not leave a comment.

Jaimie B. 
Rating:
5.0

Customer did not leave a comment.

JOHN A. 
Rating:
5.0

Everything was handled great, no issues.

Mark S. 
Rating:
5.0

I have no problem with this location but U-Haul needs to supply more supplies to their locations, especially dollys since there are also folks who rent them without renting tructs/trailers, etc.

pam L. 
Rating:
3.0

The truck smelled like a mechanics work truck.

Maria D. 
Rating:
5.0

Customer did not leave a comment.

Cameron J. 
Rating:
4.0

The no for maintenance...both doors, the rubber seal around the door is coming off.

Kevin C. 
Rating:
5.0

I was welcomed to the store. The staff were helpful with questions and made sure my order was correct. When I dropped the unit back to the location I forgot a strap in the trailer. I called early Tuesday and the very nice lady secured it for me to have someone come pick it up. Great customer service.

Gregory E. 
Rating:
5.0

Customer did not leave a comment.

Heather B. 
Rating:
3.0

Customer did not leave a comment.

Hal H. 
Rating:
5.0

Good country customer service

Israel R. 
Rating:
5.0

Customer did not leave a comment.

DAVID S. 
Rating:
5.0

Customer did not leave a comment.

Frances A. 
Rating:
5.0

Excellent facility, friendly employees, and great service. I will rent from this location whenever I need a trailer or moving truck. They're the best!

Jason K. 
Rating:
5.0

Customer did not leave a comment.

Jamie C. 
Rating:
5.0

Ladies at the desk were very helpful and friendly.

Mark W. 
Rating:
5.0

Easy pickup did good

TRAVIS W. 
Rating:
5.0

Great service and location.

Donald K. 
Rating:
5.0

Customer did not leave a comment.

Olga F. 
Rating:
5.0

Very good front desk staff. Pleasant and helpful.

James H. 
Rating:
5.0

Customer did not leave a comment.

John O. 
Rating:
5.0

Customer did not leave a comment.

Julie M. 
Rating:
5.0

Good customer service for other people

Israel R. 
Rating:
3.0

Customer did not leave a comment.

James K. 
Rating:
5.0

Good service

ISRAEL R. 
Rating:
5.0

Customer did not leave a comment.

Katharine L. 
Rating:
5.0

Customer did not leave a comment.

Katherin N. 
Rating:
5.0

Customer did not leave a comment.

TERRY P. 
Rating:
4.0

I was to pick up a 6x12 trailer in la grange@ 0930, but no trailer was dropped off at that site, i had made reservations 2 weeks before, but no trailer was ready, went to Giddings site.

Renee J. 
Rating:
5.0

The employee helped with all my needs. Including some that I forgot about.

Steven M. 
Rating:
5.0

Customer did not leave a comment.

David R. 
Rating:
5.0

Customer did not leave a comment.

Thomas M. 
Rating:
5.0

Customer did not leave a comment.

Belinda H. 
Rating:
5.0

They are the best!!!

JOCELYN C. 
Rating:
5.0

Excellent!

James Andrew H. 
Rating:
5.0

Exceptional customer service

Bryan E. 
Rating:
5.0

Customer did not leave a comment.

Kyle C. 
Rating:
4.0

Customer did not leave a comment.

KENNETH A. 
No reviews have been submitted for this location.

Additional Services at this Location

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  • Trailers & Towing

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