Customer Reviews for Giddens Auto Parts
(Distribuidor de U-Haul del vecindario)

199 comentarios

301 W Franklin St   Sylvester, GA 31791
(W Of Main St)

(229) 776-6003

Horarios de la ubicación

  • Lunes - Viernes:
    8:30 a. m. - 11 a. m. / 12 p. m. - 5 p. m.
  • Sábado - domingo:
    Cerrado

Servicios en esta ubicación:

Contáctanos

(229) 776-6003

301 W Franklin St
Sylvester, GA 31791
(W Of Main St)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lunes - Viernes:
    8:30 a. m. - 11 a. m. / 12 p. m. - 5 p. m.
  • Sábado - domingo:
    Cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

She was quick and very nice. Check in was very good. Great service.

TAMMIE O. 
Clasificación:
4.0

Truck window was covered with bugs and interior smelled like wet dog. Steering was noisy.

MARK M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bill G. 
Clasificación:
5.0

Lisa was very helpful

Leroy E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tony W. 
Clasificación:
5.0

El cliente no dejó un comentario.

melissa J. 
Clasificación:
5.0

Nothing , You are doing well !

John G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Karin L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard M. 
Clasificación:
3.0

Ask a customer if this is their first time renting with uhaul. If it is give them a walk through on the vehicle or whatever they are renting. Point out the drop box and etc. If you are local then this is the spot but due to not being from the area I needed to leave my vehicle. The location had room but gave the impression they did not. Again if you are local maybe you are use to the treatment but I'm an out of towner who needed some hospitality. I'm not using them again.

TATANISHA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

THERESA S. 
Clasificación:
5.0

Keep up the great work

Maria B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tangelneka W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELISSA J. 
Clasificación:
4.0

El cliente no dejó un comentario.

MELISSA J. 
Clasificación:
5.0

Had issues using the App. The actual program worked fine but the waiting for reaponses to get everything verified and the code to get took way to long. The lady at location ended up helping me to get everything procured.

COREY K. 
Clasificación:
4.0

El cliente no dejó un comentario.

FREDDIE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric M. 
Clasificación:
3.0

El cliente no dejó un comentario.

TOINETTE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johnny C. 
Clasificación:
4.0

This was the second location I was sent to. The first location I had reserved a trailer. Got there on time and the people decided to go to lunch causing me not to be able to get the trailer and then driving an extra hour and putting me behind schedule. I'm not sure if I would recommend uhaul to anybody in the future

Stacey C. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDLE R. 
Clasificación:
5.0

Just keep giving same great service and excellent customer service as I received

LAWRENCE Y. 
Clasificación:
3.0

The drop off location was closed and we had to go through the website for the drop off. Had I known before that I would have to download an app, give U-Haul access to my location and photos on my phone and who knows what else you are trying to gather from my personal device I would have declined the option all together. This was a very poor experience from start to finish and I will look at other companies before choosing a rental truck in the future

Gary W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alice W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Toinette P. 
Clasificación:
5.0

Extraordinario servicio al cliente

Eric M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lorenzo H. 
Clasificación:
5.0

They were wonder.

KAREN S. 
Clasificación:
2.0

Non inviting atmosphere. Old antique selling establishment, not set up as a comfortable u haul establishment. However, sales clerk appeared knowledgable and very confident.

MELISSA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rhonda H. 
Clasificación:
4.0

El cliente no dejó un comentario.

CATHERINE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hunter D. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRY W. 
Clasificación:
5.0

Ms. Lisa was awesome; such great customer service!!!

THERESA O. 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Shameaka W. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert S. 
Clasificación:
5.0

Great customer service...

camille T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deanna D. 
Clasificación:
5.0

Thankyou

Christopher G. 
Clasificación:
1.0

The Sylvester location was a complete disaster. The representative at the Sylvester location was rude and didn't give accurate information. I called and reserve my truck at the beginning of the week for the Sylvester location. The very next day, I got a call from U-haul and was told that I needed to pick up my truck from the Ashburn location. I was fine with that, but when it was time to pick up my truck, I called Ashburn the day of and was told there were no available trucks. I went to the Sylvester location, because that's where I originally ordered my U-Haul from. I got there and the representative was agitated and when I explained my situation, she told me that she didn't have a truck and said I should call Uhaul customer service. I happen to see a truck in the right side of the parking lot and asked about that one. The representative told me it was a “In town” truck and couldn't be use to me. I was traveling out of town. I then called U-haul customer service and told them my situation and was informed there was a 26 ft truck that had no reservation on it. It was indeed a truck on the other side of the parking lot that the representative didn't inform me on. I was given the run around until customer service fixed the problem & allowed me to get the truck.

Jasmine C. 
Clasificación:
5.0

Maintain the equipment. Also, provide ALL the parts needed so that the roadside assistance person can repair a broken unit. The gent who came out said he had a new spring, but the U-bolt to hold it on is near impossible to get and that U-Haul only sends one at a time rather than stocking spare U-bolts with the Service Provider.sd

David H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bennie H. 
Clasificación:
5.0

Good job

Lorenzo M. 
Clasificación:
4.0

Location not open when I turned in truck.

Bennie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher G. 
Clasificación:
3.0

Not at all satisfied with U-Haul, I reserved a truck, tow dolly and appliance dolly on oct 9th, I received an email stating that I would get a call on the day prior to pick up to confirm time and place, that call never happened. I reserved the truck for oct 23 at 10 am, when I arrived at the location where I reserved the truck I was notified that my reservation was in the next city and over 20 miles away and that they had me listed to pick up at 2 pm. Giddens auto changed my time to 10 am but I still wasted over an hour of precious moving time running all over gods green earth fixing what U-Haul screwed up. I am not pleased at all with U-Haul but my pick up and drop off locations we good, but U-Haul my advice to you is to get it together or you will loss business even though you are the cheapest, but then I guess you get what you pay for.

Jody S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa J. 
Clasificación:
5.0

The only issue we had was the distance from our home to pick up the equipment. Roughly 75 miles from home. No closer equipment available for the time we needed it. Used roughly a quarter tank of gas just to get the equipment to our home from pick up point.

Danny W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jimmy J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Cartisha G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frederick C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa J. 
Clasificación:
4.0

El cliente no dejó un comentario.

oscar M. 
Clasificación:
3.0

Was difficult to find the key box.

Denise W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Eric G. 
Clasificación:
5.0

Very accommodating to our needs. Easy check out and easy drop off!

Tammy H. 
Clasificación:
2.0

We reserved a truck and when we went to pick it up (Albany, GA location) we were told there were no trucks available. This was after we received a call the evening before stating that they gave our truck to someone else but they will upgrade us free of charge. We arrived to pick up our truck at 7am when they opened and NO TRUCK. What a rocky start to an already stressful day. They told us to drive 30 minutes away (Sylvester) to try to rent one there. We should have received a heavy discount to say the least. Please let me know if this complaint was heard.

James P. 
Clasificación:
4.0

El cliente no dejó un comentario.

melissa J. 
Clasificación:
4.0

El cliente no dejó un comentario.

MELISSA J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Todd S. 
Clasificación:
3.0

2 thumbs up

Cartisha L. 
Clasificación:
4.0

El cliente no dejó un comentario.

stamey T. 
Clasificación:
2.0

El cliente no dejó un comentario.

Shameka S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angie P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Courtney C. 
Clasificación:
5.0

Same great service I had got

LAWRENCE Y. 
Clasificación:
4.0

The vehicle that I moved would have fit on a car dolly. It was a rear wheel drive vehicle with a automatic transmission. Because of the policy I had to rent a Auto Transport trailer. I understand that your company does not want to be responsible for damage to a vehicle or the automatic transmission. Your company needs to have something that the customer can sign so that your company is not held responsible for any damage to the automatic transmission on a rear wheel drive vehicle or to the vehicle it self. I have been a mechanic for 37 years so I understand what has to be done so a rear drive vehicle with an automatic transmission can be towed. Gracias.

Michael G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melanie R. 
Clasificación:
3.0

Someone needs to inspect the vehicles mechanically before they are issued out, the 20' truck that was going to be issued to me had two of the four rear tires bad, last thing I needed was a blow out going through Atlanta.

William G. 
Clasificación:
5.0

El cliente no dejó un comentario.

KRISTIN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Loralee C. 
Clasificación:
2.0

I returned the truck at 3:30 the store was closed. The app would not work. I stayed on the phone over an hour trying to reach customer service.

TAWANER C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Fancher T. 
Clasificación:
3.0

Do not allow reservation when the uhaul location is closed.

Michael G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Calvin H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Janice J. 
Clasificación:
3.0

I will not use U - Haul any more tell all my friends what happened. Disappointed!

Ronald E. 
Clasificación:
5.0

Pricing was a bit more than I paid last year. I didn't expect to pay seventy dollars and only drove it 10 miles.

MAKIBA M. 
Clasificación:
5.0

Lisa helped us get the equipment we needed. Thanks

kyle B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DARRELL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jayshom F. 
Clasificación:
5.0

El cliente no dejó un comentario.

John B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ken P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Toby C. 
Clasificación:
5.0

El cliente no dejó un comentario.

William M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Steven H. 
Clasificación:
5.0

very easy to make reservation and pick up equipment. there was no problem at all when I changed the type of equipment that I needed. it was so easy to just drop off the equipment once we were done and I called the phone number the staffing person gave me to report that we were completed. overall I was very pleased with the uhaul experience.

BRENDA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

cindy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley F. 
Clasificación:
1.0

El cliente no dejó un comentario.

Alex P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mikel S. 
Clasificación:
5.0

Have someone available to amswee after hours calls.

NIKKITRIS S. 
No se han enviado comentarios para esta ubicación.

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