El cliente no dejó un comentario.Rahhim S.
Customer Reviews for Get It & Go
(U-Haul Neighborhood Dealer)
Mohegan Lake, NY 10547
(In the Cortlandt Towne Center across from the movie theater ticket window)
Servicios en esta ubicación:
- Mon–Fri8 a. m. - 4 p. m.
- Sábado8 a. m. - 12 p. m.
- Domingo8 a. m. - 11 a. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
Joe is an excellent guyWILLIAM JR L.
El cliente no dejó un comentario.Erik G.
El cliente no dejó un comentario.Winston B.
This was the best experience with renting a Uhaul. The owner of this location provides amazing service, the process was simple quick and I would definitely return for any Uhaul needs.George G.
Just air pressure tire was on vehicle just letting you know .Everything in van was clean and served its purpose . Thank sElsie R.
It was perfect. Friendly, efficient, conscientious service, coukd't be better.CHRISTINEE L.
El cliente no dejó un comentario.Karen M.
Great service and a great guy at the counter!!DAVID G.
El cliente no dejó un comentario.Charles M.
El cliente no dejó un comentario.Nichi B.
El cliente no dejó un comentario.James L.
El cliente no dejó un comentario.Mary D.
You have to service the trailers the back light of the trailer I rented was not working.Wallace A.
Had a problem with the truck qas charged twice and treated badFrank R.
Need better instructions. No clear instructions that it was car park at the back of the building instead of front, exactly what the truck with the lock box looked like and also where it was located. Spent an hour looking for all of this. Wrong instructions describing that lock box was attached to rear of a box truck instead of side.Terrible experience.JAMES P R.
El cliente no dejó un comentario.jacqueline C.
The desk and check in was easy, quick and.professional. return was.quick and easy. The truck was well.maintained.BARRY D.
El cliente no dejó un comentario.DOUGLAS W.
El cliente no dejó un comentario.Anthony O.
El cliente no dejó un comentario.CESARAGUSTO T.
El cliente no dejó un comentario.Timothy C.
The information provided in advance was subpar and didn't tell me how many hoops I'd need to jump through for authorization. Needing a passport or multiple other people to authorize was not disclosed in advance, leading to wasted time and confusion during pickup. Cell service at the location was subpar and I was continuously logged out while trying to upload photos of myself and my license. The key compartment I was given was already open and the keys missing. After already wasting 15 minutes with the above issues, I needed to call customer support to be assigned a new truck and a different key code. Overall, a complete waste of my time, especially when I am paying for a certain amount of time. And the actual office was closed so I had no choice but to deal with online customer support. Overall, not impressed at all with the experienceEliot G.
Joe is fantastic and his customer service is outstandingWilliam S.
The man in charge was nice and helpful. He was very knowledgeable and made helpful suggestions.Roberta Z.
El cliente no dejó un comentario.Henry P.
Took too long to give me a solution when I spent like an hour trying to open a lock to get the keys IN THE RAIN! I had to come up with suggestions for a proper solution because I NEEDED IT ASAP AS I'M MOVING and the weather conditions were not the best. Plus, all the listed charges as stupidly high, you should detail everything before charging one's credit card. Not using U haul ever again.Kevin F.
There was trouble with the locks to get the key. We were given two different locks for different trucks and neither worked. We had to get a smaller truck than we wanted. The ordeal lasted an hour in the rain!Howard P.
The code for the lock did not work. Had to go into store and get another truck. Also while trying to get in, it automatically checked me in and lost the check in codePatrick P.
Fast easy good service ! Will be back .Robert M.
El cliente no dejó un comentario.Ronald B.
N/aThomas J W.
El cliente no dejó un comentario.rosemary C.
Nothing at this location, courteous, professional and quickVincent C.
Always an awesome experience and Joe is so helpful and makes certain the rental experience is excellent all around. ¡Gracias!Jeremy Z.
Joe was awesome! Easy going and well toned. Helped quickly and made the process seamless. I'll be back in the futureAlexander N.
El cliente no dejó un comentario.joseph C.
El cliente no dejó un comentario.angelo F.
Joe could not have bee nicer.Harry S.
Not muchRAYON J.
Joe is a one man army! Very helpful. Will use this location again.Dan S.
NA.John M G.
The best U-haul dealer I knowVincent C.
Great place. I can't think of anything that make it better.William E.
El cliente no dejó un comentario.Michael A.
Vehicle was a mess. I indicated with pictures on the application. I was charged for cleanup (which I am contesting). I was told that my position was correct and that it was the previous renter who put an engine in the vehicle. I was promised a refund, which I never got.Leonard W.
El cliente no dejó un comentario.Mike H.
El cliente no dejó un comentario.MIchael P.
I believe there should be a set rate for milesGregory H.
Would someone kindly text me my final bill. Joe was awesome!vennie R.
El cliente no dejó un comentario.barbara B.
El cliente no dejó un comentario.LUIS L.
El cliente no dejó un comentario.john D.
El cliente no dejó un comentario.Anthony S.
El cliente no dejó un comentario.Garrett P.
Quick, efficient and professional, best place to rent a UHaulFrank Q.
All good smooth operation.Eric T.
Great experience, thanks JoeRaymond F.
This is the best U-haul location I have ever used. I rent frequently, and Joe is the best anywhere.MICHELLE B.
Very helpful and courteous.ROBERT D.
El cliente no dejó un comentario.Bruce P.
El cliente no dejó un comentario.James L.
The owner of this location is always helpful and is very good to everyone I see that he deals with. U-Haul has picked a winner with joe.WILLIAM JR L.
Great servicemaryann C.
Joe was great! Very friendly and down to earth. Gave me tips that I used that helped me with my trip with the trailer. Will definitely rent from here again.David C.
El cliente no dejó un comentario.Scott L.
Very easy process, and van was perfect for what I needed. I would definitely recommend.Stephanie B.
Keep doing what you did for usJohn B.
The location was already closed by the time I arrived. I used the website to take pictures to prove I dropped off the trailer, and that it was clean for the next renter.Sean P. F.
El cliente no dejó un comentario.Wilson M.
The app for pick up was down constantly. The server was slow to respond or timed out. The experience of pick up online was stressful and took over an hour and required assistance of two calls to UHaul. The customer service reps on the calls were very responsive and helpful.Michele C.
A great non-stress experiencejohn D.
El cliente no dejó un comentario.brian M.
El cliente no dejó un comentario.Rosa M.
Joe is a gentleman, very courteous and professional.Robert P.
The owner of this location was out of town when my rental was scheduled. I had to contact U-Haul directly, which required several phone calls, and over an hour before I was able to collect my vehicle. Returning the vehicle followed a similar pattern with long wait on the phone to confirm that the van had been returned.mark w S.
I made a reservation, first place I drove to was closed, called customer support. They helped me drive to the second location. Also closed very frustrating.Scott L.
El cliente no dejó un comentario.Lizabeta N.
Didn't know that there was a time limit to bring the truck back. That should be clear before you rent the truckTerry K.
Always taken care of well at this location.Timothy L.
From my experiences at this location No changes needed Never had any issues Everything goes smoothly when ever I retrieve a vehicle 5 ***** starsJOSEPHJ R.
Joe and his staff are always a pleasure to deal with. Efficient and professional.William E.
Always very helpful. Joe very nice guy, great and easy experience doing business there.Mark C.
care free from beginning to end.dennis P.
El cliente no dejó un comentario.Tarik L.
El cliente no dejó un comentario.Kendall P.
As in my previous comments about this particular location when ever I rented either a van or truck, the service has always been excellent, never any wait time, customer service has always been great, nice location and there is always a vehicle for rent 5 stars ***** nytoughguyJOSEPH J R.
10/10 BEST PLACE AROUND!allen C.
The manager was great. All went smooth. Nothing to change.Jane B.
El cliente no dejó un comentario.Mark T.
El cliente no dejó un comentario.JOHN S.
thank youChristine B.
El cliente no dejó un comentario.ANDRE J.
El cliente no dejó un comentario.Konstandino S.
El cliente no dejó un comentario.grant N.
The reservation was submitted online for another location and was transferred to this location after the vehicle I reserved was reported to be in an accident. I had the misfortune of dealing with Joe Marazino, who was completely unprofessional to the least. When I called to inquire about picking up the vehicle at 3pm - I was told that he would be leaving at 3:30pm and if I wanted to pick up the vehicle it needed to be there immediately (even though the website hours are listed until 4pm). I assured him our driver was on the way and would be there in 15 minutes. When the driver did not arrive in EXACTLY 15 minutes , Mr. Marazino took it upon himself to call my office and my cell phone to rudely question where the driver was and again remind me that he would be leaving at 3:30pm. Working in a service industry myself - there would be no way I would ever treat a customer this way. Needless to say - I will likely no be using this location again .ROMELO C.
This location is awesome the guy there Joe, is really on top of everything, he follows up and is great greeting everyone.WILLIAM JR L.
El cliente no dejó un comentario.Francis G.
Servicios adicionales en esta ubicación
Camiones para mudanza
¡Tenemos la mayor selección de camiones nuevos!
Remolques y remolcado
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
Camiones a la venta
¡Tenemos la selección más amplia de la industria!