The app check in was a problem iit took 45 min and 2 phone calls to get it done. Possibly because I booked by phone? Anyway it could be great if it worked. I could not get to the pick up my truck window. I had to photograph my license twice and myself. I chose not to drop off with the app to avoid frustrationTerry K.
Customer Reviews for Georgina Auto Services
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The owner was absolutely amazing! 10 stars! Make the online reservation process easier to useMichael B.
El cliente no dejó un comentario.Sergey S.
There was a truck blocking the entrance to return the trailer so I had to unhitch the trailer and move it around to the return area by pushing it .,.,.,., the entrance should be clear !Chris K.
No information on what to do to get access to keys. Had requested a dolly and other equipment but nothing was present in the truck. Had to call UHaul to figure out how to get access to the lockbox with the keys which took about an hour.Stuart L.
El cliente no dejó un comentario.Thomas T.
The experience on picking up the truck was the worst experience in renting a vehicle I have ever seen 3 different times my pickup location was changed. I finally was able to sucker a vehicle half the way to the location I was going to only to come back load and drive pass where I had picked the vehicle up. CRAZY. Would never use Uhaul again I would try one of the other vehicle rental companies.Peter M.
El cliente no dejó un comentario.Dave W.
The Pefferlaw location had very slow internet service. My check out took almost 45 minutes because the drivers licencse and credit card entry part of my check out kept "timing out" The people were great. The trailer was clean. The problem was with their terrible internet service.Kenneth J.