Customer Reviews for Georgia Customs
(U-Haul Neighborhood Dealer)

Clasificación:

4.0

I really appreciate that the owner went out of his way to help me out since the on-line booking created some errors. He helped to resolve it and got me set up very efficiently.

Clasificación:

3.0

A little concerned with using the off hours dropoff since the location and parking lot wasn't in the best shape and the truck gate couldn't be locked with the dolly and furniture pads in it. However it was very easy to use the website to drop off online then just put the keys in the slot.

Clasificación:

1.0

No box or receiving official for keys and truck, had to park in the back and self check-in and leave my keys on the counter.

Clasificación:

3.0

Forced to use location. Had an actual U-Haul pickup location which got moved day of. Probably because U-Haul asked us to transport a trailer and we said no.

Clasificación:

1.0

Showed up late and couldn't extend my time with equipment. I asked for 6 hours and i got 4.5hr because the rep was late. I didn't receive the appliance Dollies i asked for which increased my time needed to move. I was still charged for the equipment that i didn't receive. I only received one of the requested furniture dollies and was charged for two. Overall, I would never recommend this location to anyone but my worst enemies. The staff was friendly enough though.

Clasificación:

1.0

They were not available until lunch time to help me pick up my truck. It was a very poor customer service. I recommend that you do self-check in or to pick the truck in other location.

Clasificación:

1.0

Educate staff on basic functions. I have a dolly that I am charged for they did/could not remove. They charged me for equipment they did not have.