Customer Reviews for Georges
(U-Haul Neighborhood Dealer)

183 reviews

101 NC Hwy 210   Smithfield, NC 27577

(919) 912-5348

Office Hours

  • Mon-Fri: 9:30 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(919) 912-5348

101 NC Hwy 210
Smithfield, NC 27577

Services at this Location:

Office Hours

  • Mon-Fri: 9:30 am–5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Very informative and helpful.

Jessica H 
Rating:
5.0

Customer did not leave a comment.

Jonathan C 
Rating:
5.0

Great guy was helpful he just had to do more sounds like bevy pickup location guy failed on his end.

Ronald D 
Rating:
5.0

Customer did not leave a comment.

WILLIAM B 
Rating:
5.0

Customer did not leave a comment.

Edwin T 
Rating:
5.0

Nothing at all

Linwood S 
Rating:
5.0

Kind and helpful customer service. Fair price. We will use this location exclusively.

Kelly N 
Rating:
3.0

Customer did not leave a comment.

Louvenia M 
Rating:
5.0

I would be more clear on where the drop off would be

James H 
Rating:
3.0

Dropped off after hours, location was fine

Hannah G 
Rating:
3.0

Customer did not leave a comment.

Joel W 
Rating:
3.0

The trailer it self was sub par. No running lights on the equipment.

Chris H 
Rating:
5.0

Customer did not leave a comment.

Cassidy G 
Rating:
5.0

Customer did not leave a comment.

saul m 
Rating:
5.0

Owner was particularly friendly and helpful in completing my contract and hookup. Very pleasant during return process. Definitely will use George’s again.

William G 
Rating:
5.0

Best experience renting a UHaul! Russ was friendly and great at explaining all of the options. He definitely helped make this a smooth experience. Highly recommend using them for any UHaul needs.

KRISTI S 
Rating:
5.0

Customer did not leave a comment.

Antoine W 
Rating:
5.0

Para mí estubo exelente y lo recomiendo al 100 x % muy bueno

rudy g 
Rating:
5.0

The owner (George) was awesome. He called me the day before to make sure that everything was set for the pickup. He was friendly and courteous. I was very impressed with the way he ran his business.

RONALD D 
Rating:
5.0

Customer did not leave a comment.

Michael P 
Rating:
5.0

No improvement needed. Great customer service.

DONNIE O 
Rating:
5.0

Customer did not leave a comment.

John S 
Rating:
5.0

Dropped off in less than a minute. Unhooked the trailer and I was on my way without ever leaving the truck

Brian S 
Rating:
5.0

Excellent customer service. Very nice. Easy to do business with.

Fred F 
Rating:
5.0

Customer service was excellent

RICHARD L 
Rating:
1.0

He charged my card an extra 41.23 without telling me why didn’t even tell me he did it. The gas was at half when we picked it up and I put it back to half . So thank you for screwing me out of money I didn’t have .

Dale J 
Rating:
5.0

Very professional and understanding with the customer helps customer to pick out the right equipment to rent

Robert S 
Rating:
5.0

Customer did not leave a comment.

TERESA L 
Rating:
5.0

Customer did not leave a comment.

Tony M 
Rating:
5.0

Keep doing what you are doing.

James T 
Rating:
4.0

Customer did not leave a comment.

helmut m 
Rating:
5.0

Customer did not leave a comment.

Christopher J 
Rating:
3.0

At U-Haul corporate: Forcing me to pay for 4 days when it's a one day trip......thanks for sticking it to people during an already expensive move.....

DANIEL G 
Rating:
5.0

Customer did not leave a comment.

Lu H 
Rating:
3.0

I rented and was charged for a dolly and 2 furniture dollies. None of them were in the truck when I checked in online. Submitted that feedback to U-Haul and was still charged for those items that I never got or had a chance to use.

ANDREW N 
Rating:
5.0

Great service ❗️❗️❗️

JORGE C 
Rating:
5.0

Customer did not leave a comment.

Michael C 
Rating:
5.0

Service with a smile

Joseph M 
Rating:
5.0

Customer did not leave a comment.

John T 
Rating:
5.0

Customer did not leave a comment.

saul m 
Rating:
5.0

Nothing...customer service is GOOD.

DONNIE O 
Rating:
5.0

Perfect.

Louis F 
Rating:
5.0

Jorge was friendly and knowledgeable, made sure everything was done correctly and timely manner, was very polite . would recommend to rent u haul from this location to anyone!

Samuel R 
Rating:
5.0

Customer did not leave a comment.

Jorge C 
Rating:
5.0

Customer did not leave a comment.

BIll R 
Rating:
5.0

He was nice and took the keys. Apparently everything was online and I did not have to do anything.

Rhonda H 
Rating:
4.0

Customer did not leave a comment.

STEPHEN N 
Rating:
5.0

Top notch service and equipment. Well maintained location. Will return to this location for all future rentals!

JOHN E 
Rating:
4.0

Drop off location was a combination of businesses. The lady was nice and counter area was neat but there was a a jumble of things to the left of the counter, not really a professional setting.

STEPHEN N 
Rating:
5.0

Customer did not leave a comment.

saulhumberto m 
Rating:
5.0

Customer did not leave a comment.

saul m 
Rating:
5.0

Customer did not leave a comment.

James S 
Rating:
5.0

Customer did not leave a comment.

Alyssa H 
Rating:
5.0

Customer did not leave a comment.

London Z 
Rating:
5.0

Uhaul needs to provide their dealers with more equipment to rent.

Kevin L 
Rating:
5.0

Nice/ Friendly, easy guy to deal with, my favorite location.

Edgar L 
Rating:
4.0

I thought the $ 1.19 fee per mile was a bit high , but , when you need a truck , what can you do but agree to the price

stephen s 
Rating:
5.0

Customer did not leave a comment.

Jose p 
Rating:
5.0

Customer did not leave a comment.

Saul M 
Rating:
5.0

Very nice people friendly

WAYNE J 
Rating:
5.0

Customer did not leave a comment.

Jason L 
Rating:
5.0

Customer did not leave a comment.

Bryan V 
Rating:
2.0

This specific location never answers the phone. Terrible customer service

amalia f 
Rating:
5.0

Customer did not leave a comment.

Darleen C 
Rating:
3.0

Customer did not leave a comment.

Loree H 
Rating:
5.0

Nothing everything was on point

Mulinda R 
Rating:
5.0

On the corporate side: I had 3 locations to go to, covering some 1000 miles with the town of rental being the last location. I rented from and to drop off at same location. During trip, heavy rains caused flooding within the cab itself (clearance markers), literally flooding. Headliner dropped, everything soaked. Because I had done what UHaul considers an "in town" rental, exchanging the truck was extraordinarily time consuming. Lost a day. You should alter procedures to accommodate this more easily. It was painfully slow. Aside from that, both trucks mechanically performed well.

Jim L 
Rating:
4.0

Customer did not leave a comment.

PamelaChris L 
Rating:
2.0

Customer did not leave a comment.

WILLIAM M 
Rating:
5.0

Customer did not leave a comment.

JAMES M 
Rating:
4.0

Customer did not leave a comment.

DONNIE O 
Rating:
5.0

N/A

CARMEN R 
Rating:
5.0

Customer did not leave a comment.

SAUL M 
Rating:
3.0

Customer did not leave a comment.

JASON C 
Rating:
5.0

Customer did not leave a comment.

STEPHEN A 
Rating:
5.0

Customer did not leave a comment.

Leland H 
Rating:
5.0

Customer did not leave a comment.

DAVID Q 
Rating:
5.0

Customer did not leave a comment.

Roshonda F 
Rating:
5.0

Es un muy buen citio para rentar dan muy buen servicio y son muy amables yo les recomiendo que visiten este sitio

Idalia G 
Rating:
3.0

Customer did not leave a comment.

CHRISTOPHER T 
Rating:
5.0

Customer did not leave a comment.

Melissa C 
Rating:
3.0

Customer did not leave a comment.

Rona H 
Rating:
5.0

Very friendly people.

Matthew S 
Rating:
5.0

I always received great service at this location

TERESA L 
Rating:
5.0

Nothing. Everything was great.

Timothy N 
Rating:
5.0

Customer did not leave a comment.

Richard B 
Rating:
5.0

Customer did not leave a comment.

RUSSELL E 
Rating:
5.0

Customer did not leave a comment.

ANDREW F 
Rating:
5.0

Customer did not leave a comment.

RICK F 
Rating:
2.0

Pay 💰

JORDAN W 
Rating:
5.0

Customer did not leave a comment.

MITCHELL C 
Rating:
3.0

Customer did not leave a comment.

Herbert S 
Rating:
5.0

Customer did not leave a comment.

CHARLES S 
Rating:
5.0

Customer did not leave a comment.

William J 
Rating:
5.0

Customer did not leave a comment.

Alicia O 
Rating:
5.0

Truck needs all terrain tires some times you have to drive in snow and wet places like on grass and mud

JIMMY S 
Rating:
5.0

Customer did not leave a comment.

Donna J 
Rating:
5.0

Customer did not leave a comment.

James R 
Rating:
5.0

Customer did not leave a comment.

Paul R 
Rating:
5.0

Customer did not leave a comment.

GREGG R 
No reviews have been submitted for this location.

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