Very friendly and Jovial guy! Easy in and out access. Very helpful! TOP NOTCH!Aaron R.
Customer Reviews for Geneva Sheds
(U-Haul Neighborhood Dealer)
Geneva, OH 44041
Servicios en esta ubicación:
- Mon–Fri10 a. m. - 4 p. m.
- Sat–Sun9 a. m. - 4 p. m.
- 12/9/2022: cerrado
- 12/12/2022 - 12/16/2022: cerrado
- 12/24/2022 - 12/25/2022: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Jim H.
El cliente no dejó un comentario.Lawrence W.
El cliente no dejó un comentario.William S.
El cliente no dejó un comentario.Patricia J.
El cliente no dejó un comentario.Danny C.
Owner is great! Mr personality at its finest 😀debra W.
Very professional and easy to work with.Dan E.
The owners customer service was excellent! Had a great personality n sense of humor !debra W.
El cliente no dejó un comentario.Lee C.
El cliente no dejó un comentario.Stamatis R.
El cliente no dejó un comentario.Jose A.
El cliente no dejó un comentario.Charles C.
Everything went great. Gary was friendly and very good to work with and made the whole process very easy. The truck (a 26 footer) was clean, comfortable, and ran good. After 10 days and 2,000 miles, we have nothing to complain about.Ed M.
El cliente no dejó un comentario.Timothy B.
This is the third time I have rented through Geneva Sheds. He is exceptionally professional, friendly, helpful and makes the process incredibly easy. I could see myself willing to alter my vehicle / trailer selection slightly were it necessary to do my UHaul rental here vs. elsewhere.Jeffrey N.
El cliente no dejó un comentario.Ken B.
El cliente no dejó un comentario.Darlene O.
The fellow at the rentals was awesome, knowledgeable and made it an enjoyable experience. Especially for a Sunday.Bernie D.
Nothing. It was greatCharles H.
El cliente no dejó un comentario.Justin D.
El cliente no dejó un comentario.Cyrus G.
Picked up 5 ft. x 8 ft. trailer AV9081B on 1/31/2022 in Sprindale, Arkansas. 2 day rental. Schedule to drop trailer off in Newport, Arkansas on 2/2/2022. Ice Storm hit that very day shutting down most of the State for several days. Drop off location advised and allowed delayed check-in due to icy road conditions. Trailer AV9081B dropped off at UHaul Newport on 1/7/2022 at 1:00 p.m. Location closed but advised of drop-off and acknowledged for check-in. Trailer was obviously stolen off the Newport lot before it was checked in. Turned up in Geneva, Ohio on 3/25/2022. $1,473.15 was debited from Carlyle checking account, charging 46 late days of rental. Need help now correcting this UHaul mistake, PLEASE! $1,473.15 to be REFUNDED NOW!!!BENJAMIN C.
The location would have received a better rating from me, except that the key lock boxes, were right underneath the roof - with no gutter and very short eaves, and were totally covered with ice. Unlocking it and retrieving my key was a bear. I'm not sure why it wasn't on the porch next to the key return box. Also, the online pickup and return process was - in my opinion - a big failure. The person I talked to on the phone to set it up never entered my email address and as a result, I could 'pick up' the truck before hours because the online process wouldn't work. I had to call and talk to someone to get them to fix it. THEN, when I came to return the truck, the website was not working and I had to call again and talk to someone on the phone to get it returned. The plus side was that the people who helped me on the phone were super helpful and problem solvers and I was grateful for their good customer service. But it doesn't change the fact that my online "after-hours" pickup and return was a big failure.David Y.
1) I am 75 years old and when I went to drop off trailer at 24 hr. location for drop off...there was no one to help me because facility was vacant and there was no tongue jack on trailer, no space that I could see for parking, pouring down rain and hurt my back trying to lift tongue which I could not at 7pm 17Feb22, ASAP, 112 16th street, wheeling wv. I had to trailer home thirty miles and back the next day for an extra 60 mile trip. TERRIBLE EXPERIENCE and my back is still hurting. I even called UHaul for help and no one could help me in my situation on thursday evening.Rodger B.
This was a very small Shed store, little to no uhaul signage but the location was very convenient for us. We didn't know where to park or what to do, no text or email came, I had to log back into my account, then my location wouldn't register, so thankfully it wasn't after hours and a man came to help. Again, a good process in theory if all the internal systems were communicating & working.ROBERT T.
I would not recommend using the 24/7 Uhaul service if you have a fair cell phone signal without a Wi-Fi available to use. Picture uploads and server speed put me behind 1 1/2 hours on my move.Benjamin Z.
Our main issue was with the uhaul mobile reservation system and I was charged twice for the rental insurance.Matthew T.
Made the drop off a seamless experience.George F.
El cliente no dejó un comentario.RYAN M.
The rear roll up door seal leaked and the stuff in the rear of trailer got wet with water and salt from the road as we were driving. Great trailer and great price. Gracias.NATHAN H.
El cliente no dejó un comentario.SCOTT L.
El cliente no dejó un comentario.MICHAEL P.
El cliente no dejó un comentario.DANIEL S.
El cliente no dejó un comentario.Daniel S.
El cliente no dejó un comentario.Michael S.
El cliente no dejó un comentario.PHYLLIS C.
El cliente no dejó un comentario.Seth O.
El cliente no dejó un comentario.DOUGLAS S.
It was perfect, don't change a thing. ThanksJOHN F.
El cliente no dejó un comentario.Jerald R.
El cliente no dejó un comentario.Denise M.
El cliente no dejó un comentario.ANTHONY B.
El cliente no dejó un comentario.EDGAR Y.
This guy was great but pretty upset with uhaul overall! Promised we would have a certain size truck then said it was t available also didn't let us pick up from the location we wanted.SEAN S.
It doesn't make sense that I can't rent a 6x12 trailer 1 way. Had to tow it empty to my destination.ROGER M.
Giving customers some free miles or discounted per mile rates.REBECCA P.
Gary went over and above to help me with everything, so thank you!RENEE P.
I really wanted a 15' truck, but (as before) none were available. The 20' truck worked okay, but the gas mileage (10 mpg) really sucked.MATTHEW N.
El cliente no dejó un comentario.PATRICIA G.
Owner was very personable and friendly. Made the transaction easy!ANDREW K.
don't hire movers that you recommend, they damaged furniture, doorways, a TV and more.. They were an hour late, finished in 2 hours and we paid for 4, no refund and the truck rental was more than I thought it would be.RALPH D.
Very friendly and expedient service.Matthew S.
Nice job!CHARLES B.
El cliente no dejó un comentario.Jeanette L.
El cliente no dejó un comentario.MEREDITHCOURTNEY R.
El cliente no dejó un comentario.MARK C.
Great place! Great Owner!!Kim G.
Two weeks in a row I rented from the same location and dropped off at the same location. Both times I added more gas than I really had to. The first week there was no additional charge. The second rental I get an email saying there is some bs additional charge of $10.21. What kind of crap is this. Not sitting well with me.KENNETH F.
El cliente no dejó un comentario.Duane B.
not much at all. The owner Gary even let me keep my vehicle I towed to ohio under one of his own personal carports for the evening when we dropped the trailer off first so we could unload.My window in my trailored vehicle was smashed out during the trip and it was raining when I arrived in Geneva ohio. Gary offered me to keep my vehicle under his own personal carport free of charge until the next morning when I dropped the truck off. Highly recommend dropping off your rental at this drop off in Geneva ohio.MICHAEL W.
The customer service was superb! I am beyond pleased with everything!Paula S.
El cliente no dejó un comentario.Damaris W.
gary was an absolute pleasure to deal with, top notch customer service.FARLEY R.
Nothing. Drop off very easy.Dirk W.
El cliente no dejó un comentario.Juan K.
El cliente no dejó un comentario.MARY B.
Very friendly service and very knowledgeable!John J.
The manager was very helpful.Steve E.
El cliente no dejó un comentario.MICHAEL M.
Have rented UHauls a few times due to moving college kids in and out of dorms and apartments. Always have a personal, friendly experience. Would recommend this location to anyone.Matthew O.
Nothing excellent customer service at this location. Would highly recommend this location.ROGER P.
El cliente no dejó un comentario.Erinne M.
They were closed and then charged me more moneu for late check in because they weren't there they were closed on my checkin dayAnthony Y.
El cliente no dejó un comentario.Melissa P.
Very positive experience in and out no problem will recommend to family and friends 5 star thumbs upedward F.
great friendly easy to do business overall recommendRudy O.
Gary is outstanding! He is professional and friendly! He literally went out of his way to make our drop off a success. Thanks Gary!THOMASELI C.
El cliente no dejó un comentario.Jerome W.
El cliente no dejó un comentario.kenny B.
The trailer said it was 5ft by 9ft .. I was picking up a zero turn mower that is 54â€ so I assumed it would fit drove all the way to get it and the trailer serves no use or purpose for me .. very dissatisfiedThomas T.
El cliente no dejó un comentario.Walter H.
Thanks Gary for your help again! DaveDAVID B.
Nothing - they exceeded our expectations. Excellent service!Robert C.
El cliente no dejó un comentario.Angel P.
El cliente no dejó un comentario.Jessi W.
Owner was fantastic the other guy I went to first on south Broadway in Geneva not so muchAmy W.
El cliente no dejó un comentario.Dennis R.
Gary was very helpful and professional.Norberto C.
The Uhaul website is terrible.Arthur K.
El cliente no dejó un comentario.Jessica W.
El cliente no dejó un comentario.STANLEY M.
El cliente no dejó un comentario.STEPHANIE W.
Great customer service, friendly and very professional.MARILYN H.
El cliente no dejó un comentario.BRANDIE D.
El cliente no dejó un comentario.Kelsey B.
Gary was very helpful and professional. I appreciated his contact call and he made the whole experience end nicely.Timothy A.
We returned the trailer after two hours were charged a full day rental and they rerented the trailer right after we returned this getting double rent for the item. If this is U-Hauls practice I will never rent from U-Haul again.Sean H.
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