In my honest opinion this facility was filthy. They have a huge dog chain up with without any signs stating that a dog is on the premises. The guy was very rude first off. My husband and I walked through the fence and informed one guy we were there to pick-up the uhaul car tower. The owner I'm guessing walks out I don't have no one scheduled to pick-up any I'm getting ready to leave. I said we have a reservation from uhaul at this location his response you must have just made it. I said no it was reserved this morning. He said I don't have nothing. I said to him again that Uhaul made a reservation at this location I can contact them and inform them that you don't have anything from them. If I wouldn't have been so late in the evening I would have left but we had already made arrangements to leave early Saturday morning. I have no intention of using this place againValerie P N.
Customer Reviews for Genesis Automotive & Performance
(U-Haul Neighborhood Dealer)
Haines City, FL 33844
Servicios en esta ubicación:
- Mon–Sat10 a. m. - 6 p. m.
- Inspección gratuita del remolque
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Good evening. You-all don't care.Anthony K W.
MalÃsimo servicio casi mi camioneta sÃ±casi se cae las Sogas de amarre estaban rotas pÃ©simo servicioSteven Q.
I am being charge every day I stead of charged at the end of the rental, which I preferDelilahcintron C.
El cliente no dejó un comentario.Anderson T.
El cliente no dejó un comentario.MARCUS L.
Location was not open during office hours, I had to call them to come open up. Trucks air-condition was not working and I had a 9hr drive to make in the truck and a deadline to meet so I couldn't afford to return the truck and find another one.ZACHARY Y.
El cliente no dejó un comentario.RAFAEL L.
El cliente no dejó un comentario.SANDOR S.
There wasn't a drop box for the keys or directions on what to do. I had to call uhaul and askWilfredo R.
El cliente no dejó un comentario.LADY A.
El cliente no dejó un comentario.Tianna R.
Drop off location .4 miles from my home but I had to go to a location that I had trouble locating, that was not aware I was coming and really had no place to park the trailer.Kathy C.
Clean the place up have to enter building through a bathroomKevin C.
Everiting goodFelioe C.
El cliente no dejó un comentario.RICHARD B.
El cliente no dejó un comentario.Pamala M.
El cliente no dejó un comentario.DELFINA J.
Me cobraron mÃ¡s y no me devuelven el dinero me siento estafadoIvan J.
El cliente no dejó un comentario.Axel H.
He couldn't have been any nicer really good guyRyan L.
N/A Everything goodRamiro T.
El cliente no dejó un comentario.Luis R.
Nothing everything was goodPedro S.
Positive experience Vehicle was clean and it was an easy process.john W.
I was charged for gas when I received the truck with only 3/4 of a tank. I would like my money back for that charge. Also, this location didn't have the equipment that I need for my move and it made things very hard to get my move done. Not very happy at all with this experience.Wayne T.
very goodalexis F.
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