In my honest opinion this facility was filthy. They have a huge dog chain up with without any signs stating that a dog is on the premises. The guy was very rude first off. My husband and I walked through the fence and informed one guy we were there to pick-up the uhaul car tower. The owner I'm guessing walks out I don't have no one scheduled to pick-up any I'm getting ready to leave. I said we have a reservation from uhaul at this location his response you must have just made it. I said no it was reserved this morning. He said I don't have nothing. I said to him again that Uhaul made a reservation at this location I can contact them and inform them that you don't have anything from them. If I wouldn't have been so late in the evening I would have left but we had already made arrangements to leave early Saturday morning. I have no intention of using this place again
Valerie P N.
Customer Reviews for Genesis Automotive & Performance
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Good evening. You-all don't care.
Anthony K W.MalÃsimo servicio casi mi camioneta sñcasi se cae las Sogas de amarre estaban rotas pésimo servicio
Steven Q.I am being charge every day I stead of charged at the end of the rental, which I prefer
Delilahcintron C.Location was not open during office hours, I had to call them to come open up. Trucks air-condition was not working and I had a 9hr drive to make in the truck and a deadline to meet so I couldn't afford to return the truck and find another one.
ZACHARY Y.There wasn't a drop box for the keys or directions on what to do. I had to call uhaul and ask
Wilfredo R.Drop off location .4 miles from my home but I had to go to a location that I had trouble locating, that was not aware I was coming and really had no place to park the trailer.
Kathy C.Clean the place up have to enter building through a bathroom
Kevin C.Everiting good
Felioe C.Me cobraron más y no me devuelven el dinero me siento estafado
Ivan J.He couldn't have been any nicer really good guy
Ryan L.N/A Everything good
Ramiro T.N/C
Ramiro T.Nothing everything was good
Pedro S.Positive experience Vehicle was clean and it was an easy process.
john W.I was charged for gas when I received the truck with only 3/4 of a tank. I would like my money back for that charge. Also, this location didn't have the equipment that I need for my move and it made things very hard to get my move done. Not very happy at all with this experience.
Wayne T.very good
alexis F.