Comentarios del cliente para Gellings Auto Service

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Gellings Auto Service

Grado total:

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TODD K. en

Grado:

El cliente no dejó un comentario.

Charlene R. en

Grado:

El cliente no dejó un comentario.

allen L. en

Grado:

truck was clean and windows were bug free. very helpful service

joshua L. en

Grado:

Reserved moving van and trailer at this location more than 2 weeks in advance of our move. 24 hours before our move we were told the equipment was not available at this location so had to go with Penske for the 26' van.

Roger C. en

Grado:

El cliente no dejó un comentario.

michael M. en

Grado:

El cliente no dejó un comentario.

Deanna B. en

Grado:

El cliente no dejó un comentario.

LISA K. en

Grado:

All went very well. Good customer service. Vehicle worked as required. Vehicle was clean and ready to use.

Douglass C. en

Grado:

A Mr. Weaver checked us in and out. He was polite, we had no problem with him. The problem was with none other than the owner of Gellings Auto Service-- Dennis Gellings. Some 30 minutes after leaving there, he called me, more or less accusing me of damaging the UHaul. Saying he was rude is putting it mildly. When I tried to tell him we hadn't had any mishaps with the vehicle, he just kept right on talking over me. Finally the call ended. I took a few minutes to cool down, then called back, getting Mr. Weaver. LO and behold, he told me Dennis Gellings was calling others; (UHaul dealers, renters?) looking into the matter. SO, what that indicates is Dennis Gellings wasn't sure enough of my guilt to be as accusatory as he was, else why was he questioning others? Here's some friendly advice for Dennis Gellings: LEARN SOME CUSTOMER SERVICE SKILLS, or else retire and let Mr. Weaver run your business. We didn't damage the UHaul, but rest assured your business' reputation has been damaged. A happy customer on average tells three people about his experience. An unhappy one? 20!

alex S. en

Grado:

Improve your customer service.

joan R. en

Grado:

El cliente no dejó un comentario.

Robert T. en

Grado:

nothing they went above and beyond all expectations

margie W. en

Grado:

El cliente no dejó un comentario.

american N. en

Grado:

El cliente no dejó un comentario.

BRYAN W. en

Grado:

We showed up at 730 am to pick up car dolly. We were still there at 845 trying to figure out why the rental agreement qpuldnt process right. Finally, I started to my husband " is there anyone that we can borrow a car trailer from this is ridiculous." The uhaul place let us take the dolly and go. A few minutes later Dennis called and needed my debit card number for the amount of 169 and some change. I started to Dennis that the total was wrong. He then tells me to bring the dolly back that he was done messing with it and hung up on me. I called back and voiced my dislike and that was no way to treat a customer no matter what was going on. Then I finally receive the contract 2 days later with yet a different amount charged. I just dont see how someone can conduct a business like this and its OK to hang up on a customer. I will NEVER rent from them again. If I have to I will go out of town to rent one.

vicky P. en

Grado:

El cliente no dejó un comentario.

Pamela M. en

Grado:

El cliente no dejó un comentario.

beth K. en

Grado:

El cliente no dejó un comentario.

aymen B. en

Grado:

Good service and fast,suggest signs to drop off trailers...

DeAnna K. en

Grado:

El cliente no dejó un comentario.

John B. en

Grado:

El cliente no dejó un comentario.

Robert S. en

Grado:

El cliente no dejó un comentario.

KS L. en

Grado:

Vehicle started to have mechanical issue during use and had to return to location, before we could finish the needed use.

rick H. en

Grado:

they were great and fast. in and out quickly

AHMET C. en

Grado:

El cliente no dejó un comentario.

Emily W. en

Grado:

El cliente no dejó un comentario.

Alan E. en

Grado:

I got there and they had me wait inside while they inspected the trailer and came in to get me on my way, He thought I was all done when I asked about when I get my deposit back and he said there shouldn’t have been a deposit for that trailer. I showed him my contract and it thoroughly confused him about how it was all written up and he saw exactly what I paid and the deposit so he tried to get the deposit sent back to my account but there was lots of issues with it, eventually he got it squared away but he really stuck with it until it was figured out., I still have not received my deposit back in my account but I’m waiting.

Troy T. en

Grado:

Was what I expected

Chayce E. en

Grado:

The man who works there was not friendly or helpful. The truck was dirty in the cab with pet hair and he was not willing to bring it to another location so that I could pick up my truck and trailer from the same place. That was frustrating.

susan D. en

Grado:

El cliente no dejó un comentario.

Lance H. en

Grado:

El cliente no dejó un comentario.

Megan P. en

Grado:

Great place!

JEFF M. en

Grado:

Very good service. Convenient location.

BROOKE H. en

Grado:

We have used the unit to store my belongings when I go home from college for the past three summers. Great location, excellent staff and the facility is secure. Highly recommend!

JENNA B. en

Grado:

Heard lots of great things about the people and storage facility had to see for myself wasnt disappointed!!