Comentarios de los clientes para Gator Towing & Recovery

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Gator Towing & Recovery

Clasificación general:

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LYNN M.
Clasificación:

Staff informed us we could save some money by dropping off our rental at another location. That was nice but the change was not made to our rental agreement. We then received a call from the original drop-off site three after we dropped the vehicle off with the alarming news our vehicle had not yet been checked in. I then called our drop-off site in Milan and reminded hime to note the truck had been returned. If you need me to point out what needs to be addressed here then these surveys are pointless.

JOHN L.
Clasificación:

El cliente no dejó un comentario.

Kwesi J.
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I spent way more money than I should have for 3hrs and because of that I will never use uhaul again.

April H.
Clasificación:

El cliente no dejó un comentario.

PAUL A.
Clasificación:

El cliente no dejó un comentario.

Patrick M.
Clasificación:

cleaning fee?! Really?, I barely used the truck

Terry T.
Clasificación:

El cliente no dejó un comentario.

Morgan D.
Clasificación:

Nothing, wonderful service all around. I called a little before closing and he stayed over and got me well taken care of!!! 100% satisfactory across the board!!!!!!

Deborah D.
Clasificación:

Be sure to offer the customer insurance.

Andrew R.
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Didn't receive the equipment is requested and was still charged for it.

JOHN C.
Clasificación:

El cliente no dejó un comentario.

JYU J.
Clasificación:

This place was very unorganized and unprofessional at times. I showed the renter my confirmation number and the exact truck and price, but he decided to not listen to give us a different size and charged me 100 dollars extra without telling us what was all included. When we pointed out the obvious, he got really frustrated with us when we didn't do anything!! we told him to give us the truck that was on my reservation/confirmation page with the exact price. He argued that the price will not change but after he plugged in the numbers, there was $100 difference in price... And then after paying, he couldn't find the key to the truck only to find out that the night before, he rented out OUR truck to someone else on accident without double checking... and we are already 2 hrs behind schedule. So he had to call the HQ get it all figured out. This was such a mess and I will not go back to this place if I had a chance and highly NOT recommend this place for business.

BENJAMIN H.
Clasificación:

Great customer service

Joshua H.
Clasificación:

They got me in and they got me out! Very helpful when I got stuck! The easiest part of the move!

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