Comentarios del cliente para Gator Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Gator Storage

Grado total:

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Sandra A. en

Grado:

Nothing to improve. Everything was good and the employee was very nice .

Jack V. en

Grado:

El cliente no dejó un comentario.

joy H. en

Grado:

Very friendly helpful man at the counter! Reasonable rates!

mike S. en

Grado:

There is a Great Team at this Location and are The Best To Work With. Thank You Gator Storage Uhaul

melanie P. en

Grado:

El cliente no dejó un comentario.

Jeannette S. en

Grado:

Friendly and helpful.

daniel M. en

Grado:

El cliente no dejó un comentario.

Ward C. en

Grado:

Nothing everything was great

SOSY B. en

Grado:

Very easy to understand, and gave us a very nice rental. We will definitely recommend this facility to others.

CAROLYN M. en

Grado:

El cliente no dejó un comentario.

Pamela T. en

Grado:

I can't think of anything that needs to be done. The staff was friendly and pro

Sonja S. en

Grado:

The representative who waited on us was a smart butt, consistently said that he doesn’t make mistakes. I did not receive a key to the door, he said I did gave it to my husband (he did not). His attitude was not good,

Karen P. en

Grado:

El cliente no dejó un comentario.

Sandi M. en

Grado:

Great guys running the place were professional and very nice.

Jose V. en

Grado:

El cliente no dejó un comentario.

Michelle W. en

Grado:

I received several phone calls about the truck that I reserved not being available. So finally I had to go to another facility within Uhaul to get a truck. They said they were going to give me a credit which I'm waiting on. For the inconvenience so that's good. The problem that I have with the service is the estimate of what size truck I needed I based it on what the U-Haul representative told me to get a 20-foot truck and it appears that I needed a 24 or 26 foot truck. The truck was too small so I had to make two trips which meant that I had to pay the workers longer and I lived an hour away from where I was moving to so that was two additional hours, I had to truck I had to pay mileage another hundred miles on the truck and I had to pay the workers plus a penalty for keeping them longer which was another $45 just to keep them longer so this whole moving experience was more than double of my original price.

Billie G. en

Grado:

The gentleman that I talked to was very helpful. Even though I ended up not needing the storage unit, if I were to need one in the future, I would most definitely contact him again.

faderrian B. en

Grado:

El cliente no dejó un comentario.

Nathan B. en

Grado:

Staff was nice and professional.

Leslie H. en

Grado:

Very pleased with the whole experience. The staff was very professional and helpful. The rates for the unit we rented were very reasonable. Very happy all around, a good company to work with.

Vidal T. en

Grado:

There was not enough overnight parking. Very difficult to park the big truck in such small space. Other than that everything was fine.

KIMBERLY N. en

Grado:

It was a very convenient place the people were so nice and it was always kept clean never had a problem if I ever needed that place again I would definitely go back

RICK L. en

Grado:

Awsome place for your storage needs easy in easy out hours are perfect .I highly recommend gator storage u-haul never had a problem in 20 month rental.

harry W. en

Grado:

It was an After hours drop off, so I did not see store or personnel. The drop off system worked excellent on my phone though...

AMY F. en

Grado:

El cliente no dejó un comentario.

Ken F. en

Grado:

At the end of a cross-country trip we called and spoke to a gentleman named Dave; inquiring if it would be okay to drop a 20-foot truck off at their location after hours on Saturday? He was friendly and helpful and advised it would be okay telling us where to park the truck and to lock the hand cart and dolly in the passenger seat and place the key through the slot. When we arrived to drop the truck off a car pulled up and a lady got out of the vehicle. She advised the truck was fine where we parked it and then she open the office. We asked her if we could place the handcart and dolly inside the office instead of the front seat and she said that it would be fine. We gave her the keys and we're on our way. On Monday we received a voicemail from Dave advising us that there would be a charge for returning the vehicle to the wrong location and that we still owe him the handcart and the dolly. What???? After a stressful cross-country move this is the last thing we wanted to deal with. Called back and left a voicemail advising that Dave gave us permission to park there and he never inquired about location return and that the handcart and dolly were left in the office with some lady who we assumed worked there since she had the keys to the office. Come to find out she was the owner of the storage facility and she did not leave a note for Dave explaining the situation for him to reconcile our account on Monday morning. Eventually everything was reconciled correctly. We did not get charged for the wrong location and the hand cart and dolly were located. We would rate Dave a "5" for excellent service, and the owner a "1" for not leaving a simple note explaing the circumstances to Dave so that he could reconcile the account without causing all the stressful back and forth Communications between the two parties. Moving is a stressful situation especially when it's cross country and the manager on the pickup and in the manager on the drop-off and did a wonderful job however the owner needs to be aware that this isn't just a storage facility it's a U-Haul facility and people can be stressed when they move. Thank you Uhaul. Job well done.

elizabeth M. en

Grado:

Friendly and helpful service. I highly recommend Gator Storage for your moving needs.

Bill K. en

Grado:

El cliente no dejó un comentario.

James F. en

Grado:

Location charged me for gas even though I filled up before dropping off and wouldn’t change it. Will never use this location again and may never use uhaul again

Thomas A. en

Grado:

El cliente no dejó un comentario.

Angela M. en

Grado:

El cliente no dejó un comentario.

Gary G. en

Grado:

El cliente no dejó un comentario.

Larry O. en

Grado:

El cliente no dejó un comentario.

Kevin P. en

Grado:

El cliente no dejó un comentario.

Scott P. en

Grado:

El cliente no dejó un comentario.

jack K. en

Grado:

El cliente no dejó un comentario.

MANUEL S. en

Grado:

Great Service. Highly recommend this location

en

Grado:

El cliente no dejó un comentario.

CINDIE B. en

Grado:

I highly recommend Gator storage! Excellent service and great prices! Thank you so much!!!

DAVID R. en

Grado:

Friendly and fast service. Nice unit.