Comentarios de los clientes para Gator Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Gator Storage

Clasificación general:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

HARRY G. | Overall Experience |
Clasificación:

I have never had a bad experience with Gator, they are ahead of the game.

Jasmine W.
Clasificación:

The pick up location had great customer service. The drop off location was horrible with customer service no ever came out to assist me I don't even if my truck was checked in. Horrible I don't think I would go back again.

Jimmy H.
Clasificación:

Thank you for figuring out the charge issues.

richard R.
Clasificación:

I cannot say enough about how helpful and considerate the staff at this location are. Highly recommend them for anything for your moving and storage needs... :~})

Anesha M.
Clasificación:

High prices bad communication over charged not explained. Rates

Thomas K.
Clasificación:

Check out process was extremely smooth and personnel was courteous and professional.

LEONARD C.
Clasificación:

El cliente no dejó un comentario.

Timothy R.
Clasificación:

El cliente no dejó un comentario.

Alejandro R.
Clasificación:

Nice guy up at the front, very informative and friendly.

Jerry S.
Clasificación:

good customer service.

John N.
Clasificación:

El cliente no dejó un comentario.

Kevin K.
Clasificación:

El cliente no dejó un comentario.

Randall D.
Clasificación:

This dealer was outstanding.

Jeffrey B.
Clasificación:

El cliente no dejó un comentario.

Rhonda F.
Clasificación:

We used the 24 hour drop off at this location since that is what was given to us by Uhaul. The location does not have adequate parking for a 26 ft truck during off hours. Improvements can be made to allow for a better parking area for 24 hr drop offs.

david D.
Clasificación:

El cliente no dejó un comentario.

FRANK M.
Clasificación:

Amazing service an example to others

Norm K.
Clasificación:

Terry went above and beyond

Daniel L.
Clasificación:

Terry was Great! He arrived at the location 15 minutes ahead of scheduled opening time and started my rental which allowed me to start my move earlier, i was greatly appreciative. He was also able to get me a bigger truck. Terry is old school great work ethic! Great job Terry! in the past i would rent Penske trucks but i have 2 more moves i think i am going to use Uhaul. The labor service was very good too.

James frank N.
Clasificación:

El cliente no dejó un comentario.

Almalynn F.
Clasificación:

El cliente no dejó un comentario.

Mary S.
Clasificación:

El cliente no dejó un comentario.

Nelson M.
Clasificación:

EXCELLENT SERVICE

Paul G.
Clasificación:

El cliente no dejó un comentario.

nancy D.
Clasificación:

The sales representative was very friendly and helpful

Cindie B.
Clasificación:

Terry was AWESOME! He went out of his way, above & beyond to accommodate my requests!

Daniel R.
Clasificación:

El cliente no dejó un comentario.

GeAnna M.
Clasificación:

El cliente no dejó un comentario.

Diane V.
Clasificación:

I had a very good experience.

Dominick N.
Clasificación:

I was called two days before dropping the vehicle off to advise of work happening at this site and to avoid this area. This advise was great to know and caused no stress in the return of the rental. Their representative greatly helped in making this transition smooth and professional.

Sandra A.
Clasificación:

Nothing to improve. Everything was good and the employee was very nice .

Jack V.
Clasificación:

El cliente no dejó un comentario.

joy H.
Clasificación:

Very friendly helpful man at the counter! Reasonable rates!

mike S.
Clasificación:

There is a Great Team at this Location and are The Best To Work With. Thank You Gator Storage Uhaul

melanie P.
Clasificación:

El cliente no dejó un comentario.

Jeannette S.
Clasificación:

Friendly and helpful.

daniel M.
Clasificación:

El cliente no dejó un comentario.

Ward C.
Clasificación:

Nothing everything was great

SOSY B. | Reservation |
Clasificación:

Very easy to understand, and gave us a very nice rental. We will definitely recommend this facility to others.

CAROLYN M.
Clasificación:

El cliente no dejó un comentario.

Pamela T.
Clasificación:

I can't think of anything that needs to be done. The staff was friendly and pro

Sonja S.
Clasificación:

The representative who waited on us was a smart butt, consistently said that he doesn't make mistakes. I did not receive a key to the door, he said I did gave it to my husband (he did not). His attitude was not good,

Karen P.
Clasificación:

El cliente no dejó un comentario.

Sandi M.
Clasificación:

Great guys running the place were professional and very nice.

Jose V.
Clasificación:

El cliente no dejó un comentario.

Michelle W.
Clasificación:

I received several phone calls about the truck that I reserved not being available. So finally I had to go to another facility within Uhaul to get a truck. They said they were going to give me a credit which I'm waiting on. For the inconvenience so that's good. The problem that I have with the service is the estimate of what size truck I needed I based it on what the U-Haul representative told me to get a 20-foot truck and it appears that I needed a 24 or 26 foot truck. The truck was too small so I had to make two trips which meant that I had to pay the workers longer and I lived an hour away from where I was moving to so that was two additional hours, I had to truck I had to pay mileage another hundred miles on the truck and I had to pay the workers plus a penalty for keeping them longer which was another $45 just to keep them longer so this whole moving experience was more than double of my original price.

Billie G. | Reservation |
Clasificación:

The gentleman that I talked to was very helpful. Even though I ended up not needing the storage unit, if I were to need one in the future, I would most definitely contact him again.

faderrian B.
Clasificación:

El cliente no dejó un comentario.

Nathan B. | Reservation |
Clasificación:

Staff was nice and professional.

Leslie H. | Reservation |
Clasificación:

Very pleased with the whole experience. The staff was very professional and helpful. The rates for the unit we rented were very reasonable. Very happy all around, a good company to work with.

Vidal T.
Clasificación:

There was not enough overnight parking. Very difficult to park the big truck in such small space. Other than that everything was fine.

KIMBERLY N. | Overall Experience |
Clasificación:

It was a very convenient place the people were so nice and it was always kept clean never had a problem if I ever needed that place again I would definitely go back

RICK L. | Overall Experience |
Clasificación:

Awsome place for your storage needs easy in easy out hours are perfect .I highly recommend gator storage u-haul never had a problem in 20 month rental.

harry W.
Clasificación:

It was an After hours drop off, so I did not see store or personnel. The drop off system worked excellent on my phone though...

AMY F.
Clasificación:

El cliente no dejó un comentario.

Ken F.
Clasificación:

At the end of a cross-country trip we called and spoke to a gentleman named Dave; inquiring if it would be okay to drop a 20-foot truck off at their location after hours on Saturday? He was friendly and helpful and advised it would be okay telling us where to park the truck and to lock the hand cart and dolly in the passenger seat and place the key through the slot. When we arrived to drop the truck off a car pulled up and a lady got out of the vehicle. She advised the truck was fine where we parked it and then she open the office. We asked her if we could place the handcart and dolly inside the office instead of the front seat and she said that it would be fine. We gave her the keys and we're on our way. On Monday we received a voicemail from Dave advising us that there would be a charge for returning the vehicle to the wrong location and that we still owe him the handcart and the dolly. What???? After a stressful cross-country move this is the last thing we wanted to deal with. Called back and left a voicemail advising that Dave gave us permission to park there and he never inquired about location return and that the handcart and dolly were left in the office with some lady who we assumed worked there since she had the keys to the office. Come to find out she was the owner of the storage facility and she did not leave a note for Dave explaining the situation for him to reconcile our account on Monday morning. Eventually everything was reconciled correctly. We did not get charged for the wrong location and the hand cart and dolly were located. We would rate Dave a "5" for excellent service, and the owner a "1" for not leaving a simple note explaing the circumstances to Dave so that he could reconcile the account without causing all the stressful back and forth Communications between the two parties. Moving is a stressful situation especially when it's cross country and the manager on the pickup and in the manager on the drop-off and did a wonderful job however the owner needs to be aware that this isn't just a storage facility it's a U-Haul facility and people can be stressed when they move. Thank you Uhaul. Job well done.

elizabeth M.
Clasificación:

Friendly and helpful service. I highly recommend Gator Storage for your moving needs.

Bill K.
Clasificación:

El cliente no dejó un comentario.

James F.
Clasificación:

Location charged me for gas even though I filled up before dropping off and wouldn't change it. Will never use this location again and may never use uhaul again

Thomas A.
Clasificación:

El cliente no dejó un comentario.

Angela M.
Clasificación:

El cliente no dejó un comentario.

Gary G.
Clasificación:

El cliente no dejó un comentario.

Larry O.
Clasificación:

El cliente no dejó un comentario.

Kevin P.
Clasificación:

El cliente no dejó un comentario.

Scott P.
Clasificación:

El cliente no dejó un comentario.

jack K.
Clasificación:

El cliente no dejó un comentario.

MANUEL S.
Clasificación:

Great Service. Highly recommend this location

Clasificación:

El cliente no dejó un comentario.

Viviana P.
Clasificación:

The truck had a flat tire so next time, just check the truck before the client takes it. Other than that, excellent service. Thanks!

Kevin P.
Clasificación:

El cliente no dejó un comentario.

Ashley M.
Clasificación:

Better customer service. No Lightning after dark at gator storage (Leesburg Florida location).

CINDIE B. | First Impressions |
Clasificación:

I highly recommend Gator storage! Excellent service and great prices! Thank you so much!!!

CARLEEN M.
Clasificación:

Not rip people off or over charge them or leave threating messeges on their voicemail.....

Lawrence D.
Clasificación:

Super nice Easy check in Thank you David

paul H.
Clasificación:

the rep was OUTSTANDING. he was there right on time, professional, pleasant, quick and knew his stuff. truck was clean, low miles. im going to tell people to use gator storage

Steven R.
Clasificación:

The guy was friendly and the service was exceptional.

TIMOTHY T.
Clasificación:

Because they charge me 612. For one day don't u thank that's a little bit to much for one day I'm not happy at all an I was wondering if I'm goin to get some of my money back

DENNIS R.
Clasificación:

Dave was super polite and efficient! Your Cabinet Source only uses Gator Storage UHAUL because of Dave!

Melissa O.
Clasificación:

El cliente no dejó un comentario.

LISA H.
Clasificación:

The clerk there could use more training. He was struggling to answer basic questions.

Aarionshay G.
Clasificación:

El cliente no dejó un comentario.

Daniel M.
Clasificación:

El cliente no dejó un comentario.

heidi M.
Clasificación:

Was great will come back

stephanie G.
Clasificación:

El cliente no dejó un comentario.

Antonio R.
Clasificación:

El cliente no dejó un comentario.

Arthur G.
Clasificación:

a1, all around

Arthur G.
Clasificación:

El cliente no dejó un comentario.

JULIE P.
Clasificación:

El cliente no dejó un comentario.

Mark R.
Clasificación:

El cliente no dejó un comentario.

Bruce B.
Clasificación:

Very clean and well organized facility.

Wylie H.
Clasificación:

El cliente no dejó un comentario.

Lori M.
Clasificación:

El cliente no dejó un comentario.

larry S.
Clasificación:

El cliente no dejó un comentario.

CAROL H.
Clasificación:

This place is great!! friendly and very helpful, I recommend this place to all my friends and family, they don't overkill you with prices compared to others in the area

CAROLYN H.
Clasificación:

El cliente no dejó un comentario.

Louis C.
Clasificación:

El cliente no dejó un comentario.

LEWIS R.
Clasificación:

The truck had a real bad shimmy to it after about 62 mph.

fred K.
Clasificación:

El cliente no dejó un comentario.

Pamela T.
Clasificación:

El cliente no dejó un comentario.

Janine S.
Clasificación:

El cliente no dejó un comentario.

MICHAEL S.
Clasificación:

Nice People (BILL)

robert G.
Clasificación:

El cliente no dejó un comentario.

Fran B.
Clasificación:

Staff was extremely polite & efficient. It was a pleasure to receive excellent Customer Service (such a rare commodity these days).

CARLEEN M.
Clasificación:

THE LOCATION WAS TERRIBLE- NO WHERE TO PARK THE TRUCK WHEN WE BROUGHT IT BACK. THEY OVER CHARGED US FOR THE INSURANCE WITH OUT EVEN ASKING US AND COMPLAINED WHEN WE ASKED HIM TO CANCEL THE ORDER OUT. THEY SEEMED LIKE THEY DID NOT KNOW WHAT THEY WERE DOING. I WILL NOT USE THIS LOCATION AGAIN IN THE FUTURE.

John S.
Clasificación:

Truck had multiple mechanical problems. Speedometer failed, engine had serious misfire/ran rough and wheel bearing or brake squealed.

Tom P.
Clasificación:

Making the best from a terrible situation!! My family suffered a loss and I needed a truck to clean out my Brothers house.. Bill and Dave were more than sympathetic, And did everything possible to make sure my needs were met!. I'd like to say a very heart felt THANK YOU! for the great care and concern you guys shared with me and my family!! Tom Poland.

TIM S.
Clasificación:

Absolutely the worse customer service ever. Manager asked if I would be able to return my vehicle before the end of the day to accomdate a client that had a messed up reservation. I asked if I returned it would I would receive a credit for a partial Day rental. She said no "I would be doing it out of the kindness of my heart". I tried to expedite the return and upon arrival informed them I had a partial tank of gas. The manager rudely said she would not take care of the gas and the client waiting would be out of luck. The rudeness of the staff will make me never use this facility again. I met the waiting client who was patient and only because they needed a vehicle I returned it with the gas. I have never been treated so poorly and after trying to help them solve a problem wonder how this facility could represent your brand. Good luck with this relationship.

Roger T.
Clasificación:

El cliente no dejó un comentario.

DAVID R. | First Impressions |
Clasificación:

Friendly and fast service. Nice unit.

No se han enviado comentarios para esta ubicación.

Volver
arriba