Customer Reviews for Gas Land
(Distribuidor de U-Haul del vecindario)

Clasificación:

3.0

Gas land wouldn't answer the phone on Friday so I dropped it off at Nicos tires on 11st Rock Island Illinois at 12:30 and they haven't updated the record yet! I've called them and it's still not been updated that I dropped it of a day early

Clasificación:

3.0

Had to wait 10 minutes for someone to show up

Clasificación:

3.0

Just kind of a dumpy location, found it by accident. The assistant was very helpful, would just prefer a larger facility, not the corner quick-mart.

Clasificación:

2.0

Very small location. No other truck or trailer options. Disorganized owner/manager. Forgot to give me pads. And when I called him, he told me to just tell the drop off location. He didn't represent U-Haul very well.

Clasificación:

1.0

Double charged me.

Clasificación:

1.0

This guy's charged me twice and I called customer service and they said they were going to refund my money, it's been over two months now, still waiting

Clasificación:

5.0

Very smooth. The trailer was ready and off Ibwent

Clasificación:

1.0

The truck was supposed to be a 20' truck, but I received a smaller one, and I was supposed to be able to rent the truck for 24 hours, but the renter insisted that I return the trick by midnight last night, therefor I only had the truck for approximately 8 hours instead of 24.

Clasificación:

1.0

The person I dealt did not know what he was doing. I think he is the owner. When I went to pick up the the truck, his wife had to call him in. When I returned the truck, she again had to call him. He had her ask me what the mileage was, and I left. When I picked up the truck, he had to call supervisor. That person was very helpful. I think his name was Kevin, but I am not sure.

Clasificación:

5.0

Quicker process of completing contract

Clasificación:

5.0

Mention any vehicles you may be leaving in the lot to the attendant before leaving. She was very pleasant to work with.

Clasificación:

5.0

Everything went as expected. I didn't need that big of moving truck, but remember, it's always good to have a moving truck to big, than to small. Thanks, Gas Land. (Where I picked the moving truck from).

Clasificación:

3.0

I would not reccomend U Haul to anyone after my experience this weekend. I made a 3 hour drive praying I'd make it in a retired old truck with the engine knocking, sucking exhaust fumes, and angry that I paid $299!!

Clasificación:

2.0

Go to a full service Uhaul location when ever possible. This was a convenience store, the owner's were beginners and had to call for help using the U-haul software. The truck had not been cleaned, there were cigarette butts in the ashtray etc.

Clasificación:

1.0

The people would not come out and inspect the vehicle with me there and she was very rude to us and thats why i took a picture of everything including the end miles and where the gas was and then it was reported that it was at a 1/4 tank when I have pictures of it at 3/8 of a tank with the exact miles in the same pics as when i left it. Then she had no clue we was even dropping it off there. That place was terrible!!!!! I hope I get me refund ASAP or I will go in there and raise hell!!!

Clasificación:

3.0

Truck was not fueled up. Mobile app was down. It took 1 hour for me and the uhaul rep to struggle with how to check on with the mobile app. Could not check in with app due to bug in the system that would not let me proceed.

Clasificación:

1.0

The guy was 30 minutes late from the appointment time, and untrained on how to use the app to check out. I had to take the iPad and figure it out myself. The entire process took another 30 minutes.